Very odd experience. Good enough fries and chicken strips but the vibe and service wasn't comparable to its competition in any way.
Atmosphere: 1
Food: 3
Service: 1
S S
Short, chunky white girl server on Tuesday night she didn’t say one word to us and our $100 order was wrong and I had to find her to fix it. The host took our order after a 20 minute wait- there was clearly an issue with FOH and no manager or any presence of anyone professional. She didn’t care, gave everyone at her table side eyes and no refills, no follow up nothing, she seemed as if she was annoyed and hiding from everyone. I will call today, I tipped her when I shouldn’t have and I want it back. Worst BWW in Oregon. How do I contact corporate?
Atmosphere: 1
Food: 1
Service: 1
Peter Akwaa
It's good to order online if you are not ordering to go, it's takes forever. 8 think they shot staffing
Atmosphere: 3
Food: 5
Service: 3
Liz Daily
Food was very good. I had the street tacos. They got part of my order wrong but quickly corrected it. Our waiter was attentive and checked in with us after we received our food. The noise level was high at times.
Atmosphere: 3
Food: 5
Service: 4
Elizabeth Brandt Bossart
Ive never eaten in the restaurant so I have no comment on that. However last night at 1am when I was done working, I decided I wanted some buffalo wild wings. So I hurried noticing the time. The app said hurry up and place your delivary order, you have 37 mins before you wont be able to choose delivary. So I hurried spending 42$ on just food. It saif my estimated time was 32 mins for delivary. Until I hit order... then the estimated time of arrival was changed from 1:49am to 10:29am.... I was like what, wait.... confused i called and spoke to lane, who I could barely hear because their phone is broken. Lane told me that he had just released my order to the kitchen and that hopefully somebody would pick it up to deliver it. I said, what do you mean Hopefully, he told me he was doubtful that somebody would be assigned to deliver my food. I was like, well, I just spent forty two dollars and i'm starving.I don't have money or a way to go anyplace else now. You told me you would be working the next night and would remember what had happened. I told them that was not okay because I was hungry now. I never did receive my order
Food: 4
Service: 2
Gabrielle Bumpus
My wife and I placed a mobile order. The mobile order would not let us choose our drinks, so immediately after placing the order- we called to make sure they knew we wanted 1 Pepsi and 1 Dr. Pepper. We had to call multiple times because the phone was not being answered. When we picked up our food, they gave us 2 Pepsi’s. I had to drive back to get our correct drink. Aside from the drinks, we ordered 2 ranches. Upon opening our meals at home (we do not live in Salem, we drove 30mins to this location), they gave us blue cheese dressing. My celery is mushy and brown. Such a bummer :/
Atmosphere: 1
Food: 1
Service: 1
Tony Lopez
Food was cold, not enough servers. Just not worth the time or overly priced item selection.
Atmosphere: 1
Food: 1
Service: 1
Jessica Walczyk
No one at the counter upon entering. Had to go to the takeout counter to get seated after having enough time to review the entire menu. Was rushed by the waitress, Ivett, and she didnt look or act like she wanted us to be there. The appetizers arrived missing the marinara sauce (essential for mozzarella sticks), the wings order was wrong (ended up with honey BBQ instead of mild wings), and the drink was wrong (supposed to be DR Pepper received passionfruit). When trying to flag down the waitress, she looked directly at our table. Then turned and walked over to the bar. We were ignored until, once again, going to the takeout counter to get someone's attention. The only positive aspect is that the manager was reasonable and removed the incorrect order of wings from our bill. 0/10 will not come back here again.
Atmosphere: 2
Food: 2
Service: 1
Shane Braithwaite
Good service. Crispier wings
Atmosphere: 4
Food: 4
Service: 5
Kez M.
This restaurant needs to be closed down. The quality of the food have not been acceptable for a while. There’s a lack of motivation from the staffs. My family and I gave it a try again last night. If took 30 minutes for me to just get my beer while my kid finished three cups of water just waiting over an hour for our food. The fried pickles came out an hour later…cold. The guy put our fried pickles down and just walked away before we could ask where was the sauce that goes with it. When we got our main entree there were no fries. The fries came out 30 minutes after the main course. All of our food were mainly cold or luke warm, burgers, wings, chicken dipper. Our waitress never checked on us. When she gave us our food she would rush to get away. There was a complete disregard if we needed anything else. This is only a reflection of training and management. This place needs to go away so customers don’t waste their time and money on a place that doesn’t seem to care about the business they are running.
Wanted to be here for my birthday and it was a disaster. Our waitress was more worried about her boyfriend that came to eat and sat with him, ate his food, and was carrying around a vape in her hand. She checked on us maybe three times? I am never the type to ask to bring food back but oh my when our food was brought out it was so cold. Didn’t want to pry so we only asked for warm fries. Not even the whole meal. We sat there another 30 minutes! Waiting for fires because our waitress never put the order in. She said she “forgot” and it was her first day. If she wasn’t so busy worrying about her vape falling on a family’s table or eating her boyfriend’s food maybe we’d have better food / help.
Atmosphere: 1
Food: 1
Service: 1
Alex Pitts
Food was not good. Chips were stale. When we asked for replacement chips, those were stale too. Wait was long despite no one else being there other than one or two tables.
Atmosphere: 2
Food: 2
Service: 2
Mike
Service was good but our drinks came out with the food.
Atmosphere: 2
Food: 4
Service: 3
Andrew Barlow
This place is so consistently bad. Every time we get food to go they miss putting something big in the bag. Entire orders of wings, wedges, burgers. Literally haven't gotten food one in the last year where everything was included. The staff always act like you are the problem and ALWAYS have a terrible attitude.
Atmosphere: 3
Food: 3
Service: 1
Jose Contreras
Ordered Wings and fries waited about 40 minutes for our food. Wings came out waited for our fries for about 20 minutes and nothing. Food got cold so started eating my wings without the fires. Eventually fries came out after I had one wing left.
Very odd experience. Good enough fries and chicken strips but the vibe and service wasn't comparable to its competition in any way.
Atmosphere: 1
Food: 3
Service: 1
Short, chunky white girl server on Tuesday night she didn’t say one word to us and our $100 order was wrong and I had to find her to fix it. The host took our order after a 20 minute wait- there was clearly an issue with FOH and no manager or any presence of anyone professional. She didn’t care, gave everyone at her table side eyes and no refills, no follow up nothing, she seemed as if she was annoyed and hiding from everyone. I will call today, I tipped her when I shouldn’t have and I want it back. Worst BWW in Oregon. How do I contact corporate?
Atmosphere: 1
Food: 1
Service: 1
It's good to order online if you are not ordering to go, it's takes forever. 8 think they shot staffing
Atmosphere: 3
Food: 5
Service: 3
Food was very good. I had the street tacos. They got part of my order wrong but quickly corrected it. Our waiter was attentive and checked in with us after we received our food. The noise level was high at times.
Atmosphere: 3
Food: 5
Service: 4
Ive never eaten in the restaurant so I have no comment on that. However last night at 1am when I was done working, I decided I wanted some buffalo wild wings. So I hurried noticing the time. The app said hurry up and place your delivary order, you have 37 mins before you wont be able to choose delivary. So I hurried spending 42$ on just food. It saif my estimated time was 32 mins for delivary. Until I hit order... then the estimated time of arrival was changed from 1:49am to 10:29am.... I was like what, wait.... confused i called and spoke to lane, who I could barely hear because their phone is broken. Lane told me that he had just released my order to the kitchen and that hopefully somebody would pick it up to deliver it. I said, what do you mean Hopefully, he told me he was doubtful that somebody would be assigned to deliver my food. I was like, well, I just spent forty two dollars and i'm starving.I don't have money or a way to go anyplace else now. You told me you would be working the next night and would remember what had happened. I told them that was not okay because I was hungry now. I never did receive my order
Food: 4
Service: 2
My wife and I placed a mobile order. The mobile order would not let us choose our drinks, so immediately after placing the order- we called to make sure they knew we wanted 1 Pepsi and 1 Dr. Pepper. We had to call multiple times because the phone was not being answered. When we picked up our food, they gave us 2 Pepsi’s. I had to drive back to get our correct drink. Aside from the drinks, we ordered 2 ranches. Upon opening our meals at home (we do not live in Salem, we drove 30mins to this location), they gave us blue cheese dressing. My celery is mushy and brown. Such a bummer :/
Atmosphere: 1
Food: 1
Service: 1
Food was cold, not enough servers. Just not worth the time or overly priced item selection.
Atmosphere: 1
Food: 1
Service: 1
No one at the counter upon entering.
Had to go to the takeout counter to get seated after having enough time to review the entire menu.
Was rushed by the waitress, Ivett, and she didnt look or act like she wanted us to be there.
The appetizers arrived missing the marinara sauce (essential for mozzarella sticks), the wings order was wrong (ended up with honey BBQ instead of mild wings), and the drink was wrong (supposed to be DR Pepper received passionfruit).
When trying to flag down the waitress, she looked directly at our table. Then turned and walked over to the bar. We were ignored until, once again, going to the takeout counter to get someone's attention.
The only positive aspect is that the manager was reasonable and removed the incorrect order of wings from our bill.
0/10 will not come back here again.
Atmosphere: 2
Food: 2
Service: 1
Good service. Crispier wings
Atmosphere: 4
Food: 4
Service: 5
This restaurant needs to be closed down. The quality of the food have not been acceptable for a while. There’s a lack of motivation from the staffs. My family and I gave it a try again last night. If took 30 minutes for me to just get my beer while my kid finished three cups of water just waiting over an hour for our food. The fried pickles came out an hour later…cold. The guy put our fried pickles down and just walked away before we could ask where was the sauce that goes with it. When we got our main entree there were no fries. The fries came out 30 minutes after the main course. All of our food were mainly cold or luke warm, burgers, wings, chicken dipper. Our waitress never checked on us. When she gave us our food she would rush to get away. There was a complete disregard if we needed anything else. This is only a reflection of training and management. This place needs to go away so customers don’t waste their time and money on a place that doesn’t seem to care about the business they are running.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Wanted to be here for my birthday and it was a disaster. Our waitress was more worried about her boyfriend that came to eat and sat with him, ate his food, and was carrying around a vape in her hand. She checked on us maybe three times? I am never the type to ask to bring food back but oh my when our food was brought out it was so cold. Didn’t want to pry so we only asked for warm fries. Not even the whole meal. We sat there another 30 minutes! Waiting for fires because our waitress never put the order in. She said she “forgot” and it was her first day. If she wasn’t so busy worrying about her vape falling on a family’s table or eating her boyfriend’s food maybe we’d have better food / help.
Atmosphere: 1
Food: 1
Service: 1
Food was not good. Chips were stale. When we asked for replacement chips, those were stale too. Wait was long despite no one else being there other than one or two tables.
Atmosphere: 2
Food: 2
Service: 2
Service was good but our drinks came out with the food.
Atmosphere: 2
Food: 4
Service: 3
This place is so consistently bad. Every time we get food to go they miss putting something big in the bag. Entire orders of wings, wedges, burgers. Literally haven't gotten food one in the last year where everything was included. The staff always act like you are the problem and ALWAYS have a terrible attitude.
Atmosphere: 3
Food: 3
Service: 1
Ordered Wings and fries waited about 40 minutes for our food. Wings came out waited for our fries for about 20 minutes and nothing. Food got cold so started eating my wings without the fires. Eventually fries came out after I had one wing left.
Atmosphere: 2
Food: 4
Service: 1
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