Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 1060 Wallace Rd NW, Salem, Oregon, 97304, US
Telephone: (971) 332-9512
Price range: $
Rating: 2.5

$ • Mexican, Fast Food

Hours:
1060 Wallace Rd NW, Salem
(971) 332-9512

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is a restaurant known for its good food and chill atmosphere, making it a great place to relax. It is kid-friendly and wheelchair accessible. The service and food quality are generally well-regarded, although there have been issues with online orders regarding missing items and coupons. The app also lacks the option to order a large chips and salsa. Despite these minor issues, the food quality is consistently good, making it a reliable choice for a meal. Staff members remain professional even during busy times, handling rushes and online orders with calmness and grace. However, there are concerns about the packaging of taco orders to go, as the flimsy wrapping and tin foil often make a mess. Customers prefer tacos to be placed in a to-go bowl for better handling, but staff sometimes resist this request, citing a lack of bowls. Improving packaging options, even with a small extra charge, could enhance customer satisfaction. Additionally, while the chips are usually free and fresh, there have been instances of stale chips when they are charged for. Overall, the restaurant maintains good food and friendly employees, with room for improvement in packaging and snack freshness.