4023 Commercial St SE, Salem
Very good service these days, I’ve seen the improvement! Very friendly staff and I appreciate that knowing how busy and hectic it can get. It’s all kids that work there but who ever is the manager really must be doing what they can to improve service. I appreciate all your hard work!
We order 2 blizzards in the drive through and it took 25 minutes... but the blizzards were great!
Ok it’s time to REDDQ!!!! They absolutely sucked through most of 2023 but last quarter of 2023 and now so far 2024 they ROCK!! Like OMG upper management got the right team in there and the younger managers are motivated and so amazing at customer service. My family reluctantly went in there back in December and were pleasantly surprised by the service coming back we thanked the team and shared with them how it made all the difference. Then tonight Jan/19/2024 my daughter went in and they treated her AMAZING ? ?? ??. We ordered a very complicated blizzard with double Oreo and TRIPLE peanut butter. Most people complain about making this for me but tonight oh my was I touched that the young girl team not only accepted my order (through my daughter) which made us feel non-pressured for ordering difficult stuff and so so happy. Last the blizzards and food was amazing!! Like the old DQ we used to love which means even the cook is doing an awesome job and cares about his/her customers. Anyway THANK YOU DAIRY QUEEN! We love you guys again and so so happy ? ? ? ?
I got a hot fudge sundae and it hardly has any hot huge in it after paying for the extra... then the guy didn't even want to help me as I placed the order on the app to pick up in store I believe his name was Andy. I asked him if this is what they consider extra hot fudge and he said yeah and when I told him there was no way it was he said well it is and walked away!!!! Do better.
The assignment manager guy here is so kind and personable. Makes this place great. Deserves credit! :)
Krista at the commercial st location was an awesome host!
They always seem to short the blizzards here. The cup is always full when you go to another DQ but not here.
If I could give zero stars I would. Don't go any time close to closing. We pulled up to the speaker at 10:28pm after waiting in a line of cars. We were the last one! We sat there till 10:35pm. They close at 10:30pm and they would not take our order. I've never been treated like that at a fast food restaurant. I've worked at many fast food restaurants and we always finished after the last car that was in line at close.
The food was under the heat lamp not fresh the gravy was the right color but cold and the consistency of water . The blizzard was not able to be held upside down... It was a real shame now if I ever want DQ I'll have go to a different
Maybe drive thru is ok? Don't dine in. This is a bunch of high school kids chatting and texting while the dine-in area was busy. Never going
We ordered a chicken strip basket, and other things. All of the fries were EXTREMELY salty and the chicken strips were so tough it was hard to rip a piece off. Almost like it was made hours ago and reheated. We waited over 15 minutes at the window and none of the food was even hot/fresh. They did make our order right this time and gave us all the extras we asked for, but the food was just gross and I feel like it should have been hot food for how long it took.
Girl texting while incorrectly dispensing my change doesn't fill me with confidence about kitchen sanitation .....
The food was fine, i recommend ice cream and the staff was helpful and
Drive thru is extremely tight.Service is superb.Soft serve hit the spot.
The ice cream cone was great, but when I pulled up it took them several minutes to acknowledge that I was at the ordering speaker. Which I find super rude.
4023 Commercial St SE, Salem, OR 97302