Domino's Pizza
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Domino's Pizza Reviews
26 ratings
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Service and food is always excellent.
I had an issue with a late order that arrived cold, and I want to personally thank Chris for how professionally he handled everything. Instead of making excuses, he apologized, communicated clearly, and immediately worked to make things right. He remade our order fresh, treated me with respect the entire time, and completely turned a frustrating situation into a great customer service experience.
Chris stayed calm, helpful, and professional throughout the whole process, and...read full review
Chris stayed calm, helpful, and professional throughout the whole process, and...read full review
Overall, it was a mice, trouble-free experience. It was easy to order online. The three pizzas were ready before I arrived and were hot. There was an order status display hanging from the ceiling, over the counter. I used a thermal bag and pizzas were still hot when I got to my first stop (sister's place) and the last pizza was still warm enough when I arrived at my home.
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 1AM |
| Saturday | 10:30AM - 1AM |
| Sunday | 10:30AM - 12AM |
Domino's Pizza offers a mix of experiences, with some orders arriving late and cold, but staff members handle problems professionally. One manager in particular stands out for his calm, helpful, and professional approach. He apologized, communicated clearly, and immediately worked to make things right, remaking orders fresh and treating customers with respect. His actions turned frustrating situations into great customer service experiences, and families ended up having awesome family dinner nights. Employees like this are the reason customers come back.
Other visits were trouble-free. Ordering online was easy, and three pizzas were ready before arrival and hot. An order status display hangs from the ceiling over the counter. Using a thermal bag, pizzas stayed hot at a first stop and the last pizza was still warm enough at home. Carry-out visits had mixed results: mushrooms appeared on pizzas more than once, and one order was ready late, with one pizza perfect and another bad. The bad one, supposed to be spicy buffalo sauce, chicken and Alfredo, came with no buffalo sauce and overflowing Alfredo sauce. A drive thru visit was surprisingly nice, with food up to par and exceptionally fresh parm bites.