There food is pretty good. The service on the other hand is a complete waste of time! I mean literally it takes about 20 minutes to get your food and you'll be the only one there!They need more staff.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Jr Bacon Cheeseburger, Tiny Tacos
Angela Ayers
Food tastes fake and frozen. Their egg rolls are good and their churros, other than that, no thanks.
Food: 2
Service: 5
Doc8404 “US_Navy_Vet”
I just tried their featured Burger, the "double smash Jack" for $11.99 total. It's not worth it. The ultimate cheeseburger is better or the sourdough Jack.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, Street Tacos, Sourdough Jack
Sheena Ramirez
Wheelchair accessibility: They have wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Churros 5
J P
Went through the drive thru on 4/5/24, and was met by a lady who was trying to take my order, I assume she was in training because it just seemed like she was having a hard time. No worries I thought, I'm pretty understanding and patient. Then another lady got on the speaker and I had to give her the order all over again. Still, no worries. I figured this was the trainer stepping in to help her out. Got up to the window , and paid. Then she hands me my wife's "sweet tea"... Um excuse me ma'am, this is supposed to be an unsweetened tea. The trainer said from behind her that it was infact unsweetened tea (had my wife verify just in case) it was unsweetened, cool no worries. Then she hands me my "cola", um excuse me ma'am, this is supposed to be a Dr pepper. She then went on to try to educate me that coke, root beer, and Dr pepper are all cola's, and informed me she didn't want to argue about semantics... I wasn't trying to argue at all. Got our food and left. Was just a very strange encounter... Oh but just so you know...Although Dr Pepper has similarities to cola, the American Food and Drug Administration has ruled that Dr Pepper is not a cola, nor a root beer, nor a fruit-flavored soft drink. Rather, Dr Pepper is said to be in a category of its own kind, called "pepper soda", named for the brand. But hey what do I know, I never attended the university of Jack in the box. Between this and spending over $40 for 3 medium meals... I won't be coming back... Sorry Jack... We had a good run, best of luck.
Atmosphere: 1
Food: 2
Service: 1
Heather-Ann Bussiere-Robinson
This place, I am sorry. The owner does not do the best job. Last time I was there they could only take cash. ?. Sometimes they're open, sometimes they're not. Sometimes they have food. Sometimes they don't. The owner needs to step up.
Atmosphere: 1
Food: 2
Service: 1
damen workman
Way over priced! Very slow service. Under staffed
Atmosphere: 2
Food: 2
Service: 2
Lynn
Pretty disappointed. I was just at this location to buy dinner for my family. I ordered two combo meals and two kids meals with apple juice. I made the mistake of not checking my order before pulling out. I got home to realize we were missing one kids meals and no apple juice at all. It’s pretty upsetting because now have to figure something else out for the kids because it’s not worth driving another 20 minutes tonight. Word of advice ALWAYS CHECK YOUR ORDER!!!
Atmosphere: 2
Food: 2
Service: 2
Ariel Burgess
You always forget sauces when ordering through door dash
Food: 4
Service: 2
Robin Koskondy
Food is always cold. Fries taste like old oil the last time we went. I was told mgmt would get in touch but never heard from them. We stopped eating there.
They forgot to put syrup in the bag with my meal, as I ordered the breakfast platter. But the food was great.
Food: 5
Service: 4
Mrs Jones
Parking lot needs help. The area looks like a homeless shelter.
shawn white
This place used to good but lately the service is bad walk-in nobody was there, it was cold and the workers act like they do not want you there never going back ever
Asher Avila
I come here all the time. But Last night I came in through the drive through to order food with 2 cars ahead of me. They got my order read it back to me twice and told me my total was 32.44. I got to the window and paid and then 15 minutes later they gave me a bag. It wasn’t my order and I told them that. They insisted it was my order. Then they went over the order and realized they had given it to the person in front of me. They told me they were busy with mobile orders and to circle back around the drive through. I understood and circled back. By the time I got to the window they told me they were out of food and closed and couldn’t make my order or give me a refund and to come in the morning. Still, I understood. So I came in the morning and they told me they would not give me a refund because the order was too expensive even though I did not get the food. So now I’m out 32 bucks and never coming here again. So rude.
There food is pretty good. The service on the other hand is a complete waste of time! I mean literally it takes about 20 minutes to get your food and you'll be the only one there!They need more staff.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Jr Bacon Cheeseburger, Tiny Tacos
Food tastes fake and frozen. Their egg rolls are good and their churros, other than that, no thanks.
Food: 2
Service: 5
I just tried their featured Burger, the "double smash Jack" for $11.99 total. It's not worth it. The ultimate cheeseburger is better or the sourdough Jack.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, Street Tacos, Sourdough Jack
Wheelchair accessibility: They have wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Churros 5
Went through the drive thru on 4/5/24, and was met by a lady who was trying to take my order, I assume she was in training because it just seemed like she was having a hard time. No worries I thought, I'm pretty understanding and patient. Then another lady got on the speaker and I had to give her the order all over again. Still, no worries. I figured this was the trainer stepping in to help her out. Got up to the window , and paid. Then she hands me my wife's "sweet tea"... Um excuse me ma'am, this is supposed to be an unsweetened tea. The trainer said from behind her that it was infact unsweetened tea (had my wife verify just in case) it was unsweetened, cool no worries. Then she hands me my "cola", um excuse me ma'am, this is supposed to be a Dr pepper. She then went on to try to educate me that coke, root beer, and Dr pepper are all cola's, and informed me she didn't want to argue about semantics... I wasn't trying to argue at all. Got our food and left. Was just a very strange encounter... Oh but just so you know...Although Dr Pepper has similarities to cola, the American Food and Drug Administration has ruled that Dr Pepper is not a cola, nor a root beer, nor a fruit-flavored soft drink. Rather, Dr Pepper is said to be in a category of its own kind, called "pepper soda", named for the brand. But hey what do I know, I never attended the university of Jack in the box. Between this and spending over $40 for 3 medium meals... I won't be coming back... Sorry Jack... We had a good run, best of luck.
Atmosphere: 1
Food: 2
Service: 1
This place, I am sorry. The owner does not do the best job. Last time I was there they could only take cash. ?. Sometimes they're open, sometimes they're not. Sometimes they have food. Sometimes they don't. The owner needs to step up.
Atmosphere: 1
Food: 2
Service: 1
Way over priced! Very slow service. Under staffed
Atmosphere: 2
Food: 2
Service: 2
Pretty disappointed. I was just at this location to buy dinner for my family. I ordered two combo meals and two kids meals with apple juice. I made the mistake of not checking my order before pulling out. I got home to realize we were missing one kids meals and no apple juice at all. It’s pretty upsetting because now have to figure something else out for the kids because it’s not worth driving another 20 minutes tonight. Word of advice ALWAYS CHECK YOUR ORDER!!!
Atmosphere: 2
Food: 2
Service: 2
You always forget sauces when ordering through door dash
Food: 4
Service: 2
Food is always cold. Fries taste like old oil the last time we went. I was told mgmt would get in touch but never heard from them. We stopped eating there.
Atmosphere: 4
Food: 2
Service: 5
Restaurantji Recommends
They forgot to put syrup in the bag with my meal, as I ordered the breakfast platter. But the food was great.
Food: 5
Service: 4
Parking lot needs help. The area looks like a homeless shelter.
This place used to good but lately the service is bad walk-in nobody was there, it was cold and the workers act like they do not want you there never going back ever
I come here all the time. But Last night I came in through the drive through to order food with 2 cars ahead of me. They got my order read it back to me twice and told me my total was 32.44. I got to the window and paid and then 15 minutes later they gave me a bag. It wasn’t my order and I told them that. They insisted it was my order. Then they went over the order and realized they had given it to the person in front of me. They told me they were busy with mobile orders and to circle back around the drive through. I understood and circled back. By the time I got to the window they told me they were out of food and closed and couldn’t make my order or give me a refund and to come in the morning. Still, I understood. So I came in the morning and they told me they would not give me a refund because the order was too expensive even though I did not get the food. So now I’m out 32 bucks and never coming here again. So rude.
Atmosphere: 1
Food: 1
Service: 1
The deep fried tacos are awesome.
Atmosphere: 5
Food: 5
Service: 5