Mashita Teriyaki Restaurant
$ • Asian, Japanese, Sushi Bars
Hours:
110 E Washington St, Stayton
(503) 769-8099
Customers' Favorites
Crunchy Spicy Tuna Roll
Chicken Yakisoba
Chicken Teriyaki
Beef Teriyaki
Beef Yakisoba
Stayton Roll
Noodles
Mashita Teriyaki Restaurant Reviews
Ratings
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Hours
| Monday | 11AM - 7:30PM |
| Tuesday | 11AM - 7:30PM |
| Wednesday | 11AM - 7:30PM |
| Thursday | 11AM - 7:30PM |
| Friday | 11AM - 7:30PM |
| Saturday | Closed |
| Sunday | Closed |
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The only thing good about this restaurant is the food. You can't dine in, so you have to order ahead. They say 20 minutes; what they really mean is an hour. When I mentioned to the children (at a guess, they are somewhere between 16-and 19 years old) behind the counter that telling someone 20 minutes and making them stand around for another 30-40 minutes to get their food is not good customer service, they argued with me, telling me it was really fine to do that. When I pointed out they were violating the first rule of customer service -- "The customer is always right." -- they said, and I do quote: "That's not really a thing anymore." Well, to the children behind the counter I say, this is one customer who is done waiting for her dinner. I drove two hours to get dinner, and then had to wait another thirty minutes before I could get in my car and take it home. This is the fourth time in a row, we have had to wait the extra half hour or more for dinner. I'm done. Not only are you not able to serve food timely, your staff is ignorant and rude. I'm going to the place across the street. Haven't tried it before, but I know I'm never going to Mashita again.