Customer service was terrible & lack of communication is awful. Katherine was very short with us and failed to respond to our emails. Glad we are going a different direction.
Halle MacKenzie
Working with this company has been such a headache and terrible experience the whole time. Not only with the most recent issues they have been dealing with - it has been impossible to communicate with them 6+ months leading up to my wedding. They don’t respond to anything (multiple emails, texts, calls), have no respect for their clients (obvious from the fact that they just didn’t show up to 7 people’s weddings with no warning or reply after taking their money). And they never had any apology or even recognition of their lack of communication. Luckily we heard they ghosted weddings the weekend before ours and decided to find someone new 5 days before our wedding since we hadn’t heard back from them on final payment for over a week. Such a stressful experience. I worked with so many amazing wedding vendors, including caterers who came through last minute for me when Divine didn’t after booking them over a year in advance. Stay away from them at all costs - wouldn’t wish this experience on anyone.
Sarah Santucci
I honestly cannot say enough good things about Divine Catering! They catered my wedding on 8/20/2022 and did a fantastic job. The food was delicious, fresh, and beautifully set up. The catering staff were on-time, friendly, and very professional.The team behind Divine Catering made sure that I was taken care of during the whole process of setting up wedding catering. Katherine answered all of my questions in a timely and informative manner, addressing the rough reviews of the past with honesty and complete details of changes that had been made since. Lisa was extremely attentive to our booking and even went to look at my venue before the event to get an idea of what would be needed the day of. She made me feel heard and taken care of during our phone conversations and our tastings. I only got to meet the chef, Alisa, once in passing but she was kind and helped to answer questions regarding various appetizers and vegan entrees.Catering can be difficult to navigate for weddings, but Divine Catering really took the time to ensure our event was everything we wanted and within our budget. I will be recommending them to all my family and friends!
Tina Huthmacher
DO NOT GO HERE attended a friend’s wedding last weekend and they were a NO-CALL NO SHOW. How unprofessional!!! And it was paid FULL in advance!!! I wish I can give zero stars!!
Drewby Hans
No call no show at a friend's wedding. That's low. At least put an effort in to contact your customer if something goes wrong.
Haley Ware
They don’t show up for weddings!!!!!! CANCEL THEM! ????????
Mandy Baird
Notorious for no call - no show… and no refund! Would never use this company.
Tonya Eng
No show for my friend’s daughter wedding! There is no excuse in the world to make this okay. 180 people were at this wedding . This was devastating!!!
Erika Molebash
No show to multiple weddings after customers had paid in full with no warning or explanation.
Emily Thompson
Extremely unprofessional, never showed up to the wedding while also refusing to respond to calls and emails. I will never recommend this company to my clients.
Owner is a horrible person. Do not do business with this company.
Amy Barton
Owner is a DRUNK and a BULLY!!! DO NOT SUPPORT THIS PERSON!!!!
destiny guastella
If i could leave no stars i would!!! Alisa laFurge is the rudest person i have ever meet!!! I'm amazed she still had business!!!
Audra Lenox
We booked divine catering for our wedding over a year ago. We were one of the first couples to meet with the new events manager, Lisa. During the tasting both Lisa and the owner Alisa were great! They were super professional, answered all of our questions and the food was amazing! My husband and I couldn’t stop talking about it. I had used them for a work even a while back and loved them, hence us selecting them!Fast forward to about a month prior to our wedding. I went to give divine catering a call and google searched their number when I came across a bunch of recent bad reviews! I, like any bride had my stomach drop. I thought, I should just call and have a conversation with them, see what happened to get all these bad reviews and go from there.I talked with Lisa again, who was wonderful. She explained what happened at those weddings( she didn’t work there at that time, fyi) and explained that this would never happen again and rest assured me that everything would be okay.Now, what they did for those no show weddings of course is not okay, and as a bride I would be a mess. However the reviews prior to that of this company and new ones coming out show more of a positive.I have now worked with them twice, one directly, and it’s been great! Lisa made sure our day was perfect and we received so many compliments on how great the gluten free veggie lasagna was. Lisa ensured my nerves of the reviews were at ease, gave me her personal email and phone, always followed up with me, and even went above and beyond to do extra things.I know we all look at reviews for validation and I know how scary it can be (especially as a bride) to see some of the reviews below, but I will tell you as a recent 6/4/22 bride, it was a 5 star for them, and we would highly recommend.Thanks Lisa and Alisa!
S Lee
We booked with Divine Catering and it was the BEST choice! The owner was professional and her staff was attentive and listened to what we wanted for our event. They provided us with an amazing tasting prior to booking and provided everything we needed. Leading up to our event, they were available to answer all of our questions. The food was amazing on our special day and the staff was beyond professional. Will definitely recommend and use again!
Customer service was terrible & lack of communication is awful. Katherine was very short with us and failed to respond to our emails. Glad we are going a different direction.
Working with this company has been such a headache and terrible experience the whole time. Not only with the most recent issues they have been dealing with - it has been impossible to communicate with them 6+ months leading up to my wedding. They don’t respond to anything (multiple emails, texts, calls), have no respect for their clients (obvious from the fact that they just didn’t show up to 7 people’s weddings with no warning or reply after taking their money). And they never had any apology or even recognition of their lack of communication. Luckily we heard they ghosted weddings the weekend before ours and decided to find someone new 5 days before our wedding since we hadn’t heard back from them on final payment for over a week. Such a stressful experience. I worked with so many amazing wedding vendors, including caterers who came through last minute for me when Divine didn’t after booking them over a year in advance. Stay away from them at all costs - wouldn’t wish this experience on anyone.
I honestly cannot say enough good things about Divine Catering! They catered my wedding on 8/20/2022 and did a fantastic job. The food was delicious, fresh, and beautifully set up. The catering staff were on-time, friendly, and very professional.The team behind Divine Catering made sure that I was taken care of during the whole process of setting up wedding catering. Katherine answered all of my questions in a timely and informative manner, addressing the rough reviews of the past with honesty and complete details of changes that had been made since. Lisa was extremely attentive to our booking and even went to look at my venue before the event to get an idea of what would be needed the day of. She made me feel heard and taken care of during our phone conversations and our tastings. I only got to meet the chef, Alisa, once in passing but she was kind and helped to answer questions regarding various appetizers and vegan entrees.Catering can be difficult to navigate for weddings, but Divine Catering really took the time to ensure our event was everything we wanted and within our budget. I will be recommending them to all my family and friends!
DO NOT GO HERE attended a friend’s wedding last weekend and they were a NO-CALL NO SHOW. How unprofessional!!! And it was paid FULL in advance!!! I wish I can give zero stars!!
No call no show at a friend's wedding. That's low. At least put an effort in to contact your customer if something goes wrong.
They don’t show up for weddings!!!!!! CANCEL THEM! ????????
Notorious for no call - no show… and no refund! Would never use this company.
No show for my friend’s daughter wedding! There is no excuse in the world to make this okay. 180 people were at this wedding . This was devastating!!!
No show to multiple weddings after customers had paid in full with no warning or explanation.
Extremely unprofessional, never showed up to the wedding while also refusing to respond to calls and emails. I will never recommend this company to my clients.
Restaurantji Recommends
Owner is a horrible person. Do not do business with this company.
Owner is a DRUNK and a BULLY!!! DO NOT SUPPORT THIS PERSON!!!!
If i could leave no stars i would!!! Alisa laFurge is the rudest person i have ever meet!!! I'm amazed she still had business!!!
We booked divine catering for our wedding over a year ago. We were one of the first couples to meet with the new events manager, Lisa. During the tasting both Lisa and the owner Alisa were great! They were super professional, answered all of our questions and the food was amazing! My husband and I couldn’t stop talking about it. I had used them for a work even a while back and loved them, hence us selecting them!Fast forward to about a month prior to our wedding. I went to give divine catering a call and google searched their number when I came across a bunch of recent bad reviews! I, like any bride had my stomach drop. I thought, I should just call and have a conversation with them, see what happened to get all these bad reviews and go from there.I talked with Lisa again, who was wonderful. She explained what happened at those weddings( she didn’t work there at that time, fyi) and explained that this would never happen again and rest assured me that everything would be okay.Now, what they did for those no show weddings of course is not okay, and as a bride I would be a mess. However the reviews prior to that of this company and new ones coming out show more of a positive.I have now worked with them twice, one directly, and it’s been great! Lisa made sure our day was perfect and we received so many compliments on how great the gluten free veggie lasagna was. Lisa ensured my nerves of the reviews were at ease, gave me her personal email and phone, always followed up with me, and even went above and beyond to do extra things.I know we all look at reviews for validation and I know how scary it can be (especially as a bride) to see some of the reviews below, but I will tell you as a recent 6/4/22 bride, it was a 5 star for them, and we would highly recommend.Thanks Lisa and Alisa!
We booked with Divine Catering and it was the BEST choice! The owner was professional and her staff was attentive and listened to what we wanted for our event. They provided us with an amazing tasting prior to booking and provided everything we needed. Leading up to our event, they were available to answer all of our questions. The food was amazing on our special day and the staff was beyond professional. Will definitely recommend and use again!
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