First off. I've always loved this arbys. My most recent experience made it over the top. I put in a mobile order on black Friday and went to go pick up. The lines were insane to the outlet, and after almost an hour, I gave up. I called the store to let them know I'm giving up. I knew I couldn't get a refund, but wanted them to be aware I wasn't going to make it. The nice gentleman on the phone said, no worries. I'll write your info down and next time, just let us know and we'll remake it for you. I was caught off guard. I called tonight to call it in, it was the same gentleman on the phone. He said I remember you, I took your call last week. We'll get this made, no worries. They def didn't have to do that, but it was wonderful customer service in a world where it's lacking in many places. I order from here about once a week and will def continue to do so!
Atmosphere: 5
Food: 5
Service: 5
Katie Linn
Food wasn't very good, when we tried to make a complaint the workers behind the counter weren't happy and had an issue that we found problems with our food. I like Arby's, but I won't be going back to this one.
Atmosphere: 4
Food: 1
Service: 1
CiCi
The girl helping us named Cheyenne was incredibly rude, and clearly didn’t want to help us. I had to go back in the store to get our 3 milkshakes because they forgot (no big deal- just glade we remembered before driving away) and apparently asking for a cup holder was way too much for her to handle. She was talking down and being awful to the other employees working as well. My mom made a comment on how sorry she felt for her co workers. It’s pretty bad when customers can hear her throwing a hissy fit about wanting to leave on time (it was still pretty early and no where near closing) Dinner was fine but she sure left a bad taste.
Atmosphere: 1
Food: 4
Service: 1
Amand Bonifas
Great service. Food came out fast and hot
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Roast Beef
Minyoongi Minyoongi
Food was great but customer service was bad I had to wait sooo long for my other pizza, mind you I ordered first and plus there was like no one in there minutes later a group team of soccer girls, parents coaches came in they took like 2 to 3 long tables up we asked about if the pizza were done they said it would be ready in 5 minutes but those 5 minutes were almost an hour. They gave the food first to those people that came in a whole group which were last, they were very disorganized.
Atmosphere: 2
Food: 4
Service: 1
max murfin
Management is extremely unprofessional and rude . All I wanted was a side of the peppercorn ranch from the back . I offered to pay for it too . However apparently at this location you are not able to ask for that . 😭
Atmosphere: 1
Food: 5
Service: 1
Scott Morris
We were helped very quickly and the food was ready before we even found our booth
Atmosphere: 5
Food: 5
Service: 5
Tory and Dana Johnson
This a great Arby's! We loved the layout of the restaurant. There were some tables in a sunroom, a raised dining room up a few stairs with skylights, and a main dining area. They offered some self-service sandwich and fry sauces that we haven't seen at other Arby's as well. Our food was served quickly and all team members were very nice. The dining room was incredibly clean. Excellent!
Fast service, nice people, very good sandwiches.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Half Pound Beef 'N Cheddar
First off. I've always loved this arbys. My most recent experience made it over the top. I put in a mobile order on black Friday and went to go pick up. The lines were insane to the outlet, and after almost an hour, I gave up. I called the store to let them know I'm giving up. I knew I couldn't get a refund, but wanted them to be aware I wasn't going to make it. The nice gentleman on the phone said, no worries. I'll write your info down and next time, just let us know and we'll remake it for you. I was caught off guard. I called tonight to call it in, it was the same gentleman on the phone. He said I remember you, I took your call last week. We'll get this made, no worries. They def didn't have to do that, but it was wonderful customer service in a world where it's lacking in many places. I order from here about once a week and will def continue to do so!
Atmosphere: 5
Food: 5
Service: 5
Food wasn't very good, when we tried to make a complaint the workers behind the counter weren't happy and had an issue that we found problems with our food.
I like Arby's, but I won't be going back to this one.
Atmosphere: 4
Food: 1
Service: 1
The girl helping us named Cheyenne was incredibly rude, and clearly didn’t want to help us. I had to go back in the store to get our 3 milkshakes because they forgot (no big deal- just glade we remembered before driving away) and apparently asking for a cup holder was way too much for her to handle. She was talking down and being awful to the other employees working as well. My mom made a comment on how sorry she felt for her co workers. It’s pretty bad when customers can hear her throwing a hissy fit about wanting to leave on time (it was still pretty early and no where near closing) Dinner was fine but she sure left a bad taste.
Atmosphere: 1
Food: 4
Service: 1
Great service. Food came out fast and hot
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Roast Beef
Food was great but customer service was bad I had to wait sooo long for my other pizza, mind you I ordered first and plus there was like no one in there minutes later a group team of soccer girls, parents coaches came in they took like 2 to 3 long tables up we asked about if the pizza were done they said it would be ready in 5 minutes but those 5 minutes were almost an hour. They gave the food first to those people that came in a whole group which were last, they were very disorganized.
Atmosphere: 2
Food: 4
Service: 1
Management is extremely unprofessional and rude . All I wanted was a side of the peppercorn ranch from the back . I offered to pay for it too . However apparently at this location you are not able to ask for that . 😭
Atmosphere: 1
Food: 5
Service: 1
We were helped very quickly and the food was ready before we even found our booth
Atmosphere: 5
Food: 5
Service: 5
This a great Arby's! We loved the layout of the restaurant. There were some tables in a sunroom, a raised dining room up a few stairs with skylights, and a main dining area. They offered some self-service sandwich and fry sauces that we haven't seen at other Arby's as well.
Our food was served quickly and all team members were very nice. The dining room was incredibly clean. Excellent!
Atmosphere: 5
Food: 5
Service: 5
Cold food
Hard buns
Restaurantji Recommends
It was great and friendly
Atmosphere: 5
Food: 5
Service: 5
Quick service and good food. Large dining area. The decor could use some work. Old, sun damaged and tattered flags.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Dip, Smokehouse Brisket
Clean, friendly, efficient. Kudos to the team here.
Atmosphere: 5
Food: 4
Service: 5
Did not answer my prank call
I like the French dip
Atmosphere: 5
Food: 5
Service: 5
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