Dunkin'
902 Hamilton St Suite 110, Allentown
(610) 434-9300
Recent Reviews
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Terrible service. Super slow. Usual Dunkin food and coffee.
Atmosphere: 1
Food: 3
Service: 1
Everybody in this store hates their job, worse attitudes ever, they always have a problem with ACTUALLY HAVING TO WORK.. GET BETTER EMPLOYEES DUNKIN !!
Atmosphere: 1
Food: 1
Service: 1
All of the employees were super kind and helpful! We did not get their names but the person who I think may be the manger was so nice and efficient
Atmosphere: 5
Food: 5
Service: 5
Lost a customer today. I was the only one in the store and they served me a BURNT croissant. Like, how do u not see that? The workers don't care and that's why they're 3/5 stars. They serve burnt food, don't follow simple instructions AND their phone doesn't work so you can't even tell them. But they'll stay in business bc it's convenient and on a main street.
Atmosphere: 1
Food: 1
Service: 1
Lady got my order wrong TWICE. The first time, she tries to hand me a HOT drink (I ordered an iced drink). Then she asks me what I actually ordered. I told her that I placed a mobile order for a medium iced dunkalatte. She then asks if I want oat or whole milk. Odd question, considering that a dunkalatte has coffee milk and none of the milks she listed to me. I answer whole milk anyway. I then watch her as she proceeds to make something completely different to what I ordered. She hands me my drink. She gave me a watery iced coffee WITH oat milk. I am allergic to oat milk. I ordered an iced dunkalatte, which includes coffee milk, espresso, & syrup. The drink she handed me had none of those things, just watered down coffee and oat milk. I wasn’t given the “wrong” drink either because my name and my order was on the ticket on the cup. I wasted 20 minutes and $5 just to have ringing ears and a puffy mouth. I understand getting orders messed up, but how do you hand me a watered down coffee with a splash of milk when I ordered a latte? Two completely different things. I would’ve let it slide, had there not been oat milk in there because I have an extreme intolerance to oat milk.
Atmosphere: 2
Food: 1
Service: 1
The girl at the register was really sweet, but the bacon in my loaded hash browns was damn near raw. I don’t know if that’s how it’s normally supposed to be made , but I had to put it in the air fryer when I got home becausw it’s damn near pink and translucent. You can see the difference between the snackin bacon & what was in the bowl. This is a common issue I’ve noticed at varying dunkin around here, I don’t know why that is., but please make sure you’re cooking the bacon. People can get sick.
Atmosphere: 3
Food: 1
Service: 4
The owner has been having his delivery company unload loudly at 2:30am on purpose. He wants to wake up my disabled son and my elderly self. They laugh as they look up at the window, slamming metal objects purposely.
Depending on what staff is working will determine you experience. Good luck on the weekends
Atmosphere: 3
Food: 3
Service: 3
They do not listening to customers 3 times in a row order wrong. This dunking is closer to my home everytime I'm very specific on my order and as soon as I get home I have something much different then what I ordered
This place should really be closed, it's the worst in the area
Restaurantji Recommends
This place is great they strive to meet customers expectations and keep customers satisfied i love going there i go every day
Atmosphere: 5
Food: 5
Service: 5
Because I didn’t want any ice in my drink they gave me a half cup. This people doesn’t know what customer satisfaction is.
So I notice today that one of your workers, wearing gloves and handling food…. Doesn’t sound problematic right? Because she decided to sag her pants every time she stretched she had to adjust her shirt so her undergarments would not show ( It didn’t help) but what did she adjust her shirt with? The gloved hand. Also she worked on multiple people and not once was the gloves changed. Now that may not be a huge deal, but when. The gloves that handle food are also handling her clothes i becomes a problem. Food is good other wise
Atmosphere: 4
Food: 4
Service: 3
If I could give a zero star I would… they do not let you use a restroom even if you buy something!!! the most inconvenient story I’ve ever been to
Atmosphere: 1
Food: 1
Service: 1
Arguing when i got in
Atmosphere: 1
Food: 3
Service: 1
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