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“Nik and Matt turned a regular Panera trip into a five-star comedy show and dining experience rolled into one. They handled our order like pros, cracked jokes that made the soup taste even better, and somehow made a sandwich feel like VIP service. Honestly, they might have ruined all other customer service experiences for us because nothing will compare now. Give these guys a raise before they start their own restaurant chain and Panera loses its best duo.“
“We had a bad experience with doordash and called the store to fix the problem. They went ABOVE AND BEYOND to help us get our food. I don’t remember the young woman’s name who helped us but she was the kindest, sweetest, most understanding person who even left a little note for us to have a good night! We HIGHLY appreciate the service and kindness we experienced tonight <3“
“Just stopped in for their new croissant toast sandwich's...loved it! The bread was incredible...picked up some sweets also, which is always good... I ate alone at a quiant table w/ my earbuds and watched YouTube...very relaxing... service was fair...took a little long just to make 1 sandwich and a smoothie & after you pick up your food, there is no service at all...overall, very satisfying...“