“Your food is excellent and I've been a customer at the Union Ave location for years. I could call, place my order and it's ready when I arrive. Always excellent. Been waiting for the new location to open!
HOWEVER, I did not appreciate your new ordering system tonight when I tried to order our favorite. Can't speak with anyone, must order online. $3.95 service fee for the privilege of placing the order. Your new system gave me some cryptic response about the card I use everywhere and everyday not processing and then it just froze. I'd like to patronize your business but I don't like it when people I'm trying to help make things difficult for me.“
“Your food is excellent and I've been a customer at the Union Ave location for years. I could call, place my order and it's ready when I arrive. Always excellent. Been waiting for the new location to open! HOWEVER, I did not appreciate your new ordering system tonight when I tried to order our favorite. Can't speak with anyone, must order online. $3.95 service fee for the privilege of placing the order. Your new system gave me some cryptic response about the card I use everywhere and everyday not processing and then it just froze. I'd like to patronize your business but I don't like it when people I'm trying to help make things difficult for me.“