Starbucks
$ • Coffee Shops
Hours:
212 Park Hills Plaza, Altoona
(814) 569-5618
About Starbucks
Customers' Favorites
Starbucks Reviews
I go to starbucks every day and it depends on who I'm dealing with, some workers are kind people. but today and other days your employees are rude over mistakes instead of allowing us to resolve things together. I've worked in customer service and retail for over 5 years, and I get sometimes customers are wrong. but today your associate argued and blamed us for not taking the money off our app when she scanned it and was mad she had to void the transaction and then gave us the...read full review
They keep serving drinks with defective cups. I have received THREE burns over this past month. I have called the manager to warn them but nothing has been done. The cup rims are flattened! I will also mention that the lines are the slowest around and there is no flavor consistency.
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 6PM |
| Thursday | 7:30AM - 3PM |
| Friday | 5AM - 9:30PM |
| Saturday | 5AM - 9:30PM |
| Sunday | 5AM - 9PM |
Starbucks can be hit-or-miss when it comes to customer service, with some staff being extremely polite and others needing a new job. The coffee quality is great, and the drinks are always presentable. The ambiance is quiet and comfortable, making it a good place to work or relax for a bit. The little food items aren’t bad, and the staff generally provides good service, with some employees, like Sarah, remembered for their pleasant demeanor and attentiveness. One staff member, Travis, is praised for his talent in making the strawberry açaí, which customers highly recommend. The place is super clean, with a welcoming vibe and good people. Despite some inconsistencies, Starbucks remains a reliable choice for coffee lovers.