Dunkin'

$ • Coffee Shops, Donuts

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About Dunkin' Donuts

Dunkin' offers good tasting food and drinks, but some customers find it overpriced. The recent renovation brought improvements like a modern look and a new LCD screen for the drive-thru menu. The restaurant is very busy, and the drive-thru is a major part of their business. However, the wait times have been long, and some servers are reported to be rude. While the staff provides decent service, there are complaints about incorrect orders. For example, a customer ordered a plain bagel toasted with butter and cream cheese but received an untoasted bagel with hardly any cream cheese. The atmosphere seems to have changed with new management, but there is still feedback about the need for more employees to keep up with orders. Although wheelchair accessible parking is available, customers have noted limited drink options and occasional stock shortages. Overall, Dunkin' has made positive changes but still has room for improvement in customer satisfaction.

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Dunkin' Donuts Reviews

3.1
216 ratings
5
30%
4
12%
3
6%
2
6%
1
46%
Food
3.0
Atmosphere
3.0
Service
2.6

Share your opinion about Dunkin'

Usually the coffee is excellent but today the coffee tasted burnt.
I usually order from the app and sometimes when I arrive for pickup which is usually 8 to 10 minutes the order is not ready. When I order from the counter it takes too long for someone to wait on you
Cool place and the workers are awesome

Read All Reviews(215)

Hours

Monday 4AM - 9PM
Tuesday 4AM - 9PM
Wednesday 4AM - 9PM
Thursday 4AM - 9PM
Friday 4AM - 9PM
Saturday 4AM - 9PM
Sunday 4AM - 9PM
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