Dunkin'

$ • Coffee Shops, Donuts

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About Dunkin' Donuts

Dunkin', a popular national coffee and donut chain, has received mixed reviews from its customers in the local area. While many praise the friendly service and delicious offerings, others express frustration with long lines, limited operating hours, and perceived management issues.

The Dunkin' location in Blakeslee, PA, has been a source of concern for some customers. They report frequent instances of the doors being locked during posted business hours, forcing customers to use the drive-through, which can lead to extended wait times of 20 minutes or more. This issue seems to have persisted for a while, even after the COVID-19 pandemic, and has been noted by regular visitors who come frequently.

Despite these challenges, the Dunkin' location remains a popular spot for many, with some customers making it a tradition to visit. The customer service is generally described as friendly, with employees being agile, kind, and genuine. Menu items, such as donuts, coffee, and muffins, are often praised for their quality and freshness. However, some customers express disappointment with the limited options, such as the Dunkin' Munchkins lacking jelly varieties and being stale at times.

Overall, the Dunkin' restaurant in Blakeslee, PA, offers a mixed experience, with both positive and negative aspects. While the food and beverages are generally well-received, operational challenges and customer service issues may need to be addressed to provide a more consistent and satisfactory experience for all customers. The cleanliness of the facility, including the bathrooms, is noted positively, and many commend the hard work of the staff, indicating that improvements could lead to an even better experience.

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Dunkin' Donuts Reviews

2.7
254 ratings
5
21%
4
8%
3
8%
2
9%
1
54%
Food
2.9
Atmosphere
2.6
Service
2.6

Share your opinion about Dunkin'

I had an extremely unfortunate experience at this Dunkin’ Donuts, however, after reaching out about it, the regional manager contacted me personally and completely corrected the situation. My experience was what the Dunkin’ brand is all about …..once they made it right. Thank you so much and because of that type of service, I will continue to go back to this location!
Great service, friendly staff
Staff is friendly and works as a team.

Read All Reviews(254)

Hours

Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 6AM - 7PM
Sunday 6AM - 7PM
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