Dunkin' Donuts in Bloomsburg

“Janelle and team are fabulous! They have kept me in coffee and donuts for a construction crew at my home for the last month. By day 3 they had my order down pat and if I rang ahead, always a good idea for a Box Of Joe, all was ready and waiting. Janelle and team are highly organized, extremely efficient, and most importantly they are always genuine, concerned and lovely to deal with. And this is with all clients! On a busy morning you can catch someone at the coffee station, rather hidden from view, call out a " good morning" to clients coming in. Watching customer faces it is clear this is appreciated as they seek out the source of the voice with an inquisitive smile. " Regulars" abound and at the counter are met with " the usual?". Often the coffee is ready to go even as they come to the register! Regulars fill tables each morning and it is clear staff and clients enjoy the dynamic. The positve, welcoming and friendly tone the staff sets is clear and it pervades the space. Clients in the queue are happy and kind to one another, a rarity these days. I don't know how Janelle manages all this as she dashes at a constant full speed, but she does! And clearly she has created a powerful and positive dynamic for staff and clients. It is a wonderful way to begin the day! Janelle and her team should be the gold standard! Kudos and thanks.“

“I want to commend the Dunkin team from the morning of 5/25, I have never seen a ruder, nastier, more belligerent customer than the woman (I wouldn't call her lady as her attitude showed she had no composure) in my life and I've had many retail jobs. She thought she owned the place, and between the abundant makeup poorly masking her sneering visage, her selfish and narcissistic attitude, and the stench of her cheap perfume, I'm surprised anyone could even stand to be in the same room with her let alone serve her. Thankfully the team requested she leave, which she acquiesced too after several profane laden mumblings under her breath. The poor fellow behind her looked shook, but luckily the team reassured him and got back to work. Great job folks, don't sweat people like Chai Latte woman, they exist to make others miserable.“