Philly Pretzel Factory
$ • Pretzels, Bakery
Hours:
2500 West Chester Pike, Broomall
(610) 353-4843
Customers' Favorites
Philly Pretzel Factory Reviews
I went to the store first thing in the morning, for rivets without first, placing an order. The manager, Marcus instructed his employee to prepare the tree for me. While I waited, he and I spoke. I enjoyed our conversation and found him to be quite an engaging person with a good approach to management. The pretzels and the dips were delicious. I was very impressed with this store.
Pretzels were good but the help stinks. The girl with glasses/ long blond hair needs customer service skills. I ordered a small rivet box and she is cramming the pretzels in the box, squashing them all. This same girl was just unfriendly and rude. I'll go to Wawa....
Ratings
Hours
Monday | 6AM - 6PM |
Tuesday | 6AM - 6PM |
Wednesday | 6AM - 6PM |
Thursday | 6AM - 6PM |
Friday | 6AM - 6PM |
Saturday | 6AM - 6PM |
Sunday | 6AM - 5PM |
Service wise, this place gets five stars. I needed a bunch of pretzels for a work event, called them the day before and they had 100 pretzels ready for me at the time I picked them up. Hot and ready to go with a fair price. I'm not the biggest fan of the overall franchise and I think there are much better pretzels out there. Still, I'd go to Philly Pretzel Factory when I am craving a pretzel. It does the job.