This place should just close up and be done with it. Put everyone out of their agony.this is why I waited 15 minutes for cold greasy food… see photo.
Atmosphere: 1
Food: 1
Service: 1
Jake
Nasty place. Don't go here. The service was horrible. The food was cold, the fries were definitely cooked in old oil, the hot dogs looked like a prune, the burgers were also cold and not good. The tables weren't clean and neither was just about anything you could touch. Dont go here....just shut it down.
Atmosphere: 1
Food: 1
Service: 1
Sarah W
If I could leave 0 stars i would. This is the worst a&w we have ever stepped foot into. We waited well over 15 minutes. They weren't busy. The food was warm, and I dont mean served fresh, I mean room temp if we are lucky. The hotdogs were awful and the buns was stale and God knows when the last time they cleaned the fryer was just based off how our fries came out.
Stay so far away from this place
Atmosphere: 1
Food: 1
Service: 2
Brett Hutchison
Portion sizes of chicken and fish was a lot less than before. Waffle fries were actually cooked better than last several times. Chicken didn’t have quite the taste as before. Fish was kinda good but greasy.
Atmosphere: 5
Food: 2
Service: 5
Marcene Lundborg
We ordered two kids meals…..payed received receipt and after examining receipt I noticed an extra ten cent charge for both drinks ….remember these are kids meals with drinks included. I asked the young lady why is there an extra charge for the drinks?????oh, it is because we don’t have any cups for the kids meals so we are substituting small cups…..Now let me get this straight “A&W did not order in kid meal cups so A&W is charging me for there mess up?????? Why is this the customer responsibility??? Check your receipts. Shame on you!!!! this should be explained to the customer before the order is paid for. Sneaky Sneaky
Atmosphere: 3
Food: 1
Service: 3
Caci
Just spent over $50 and all 4 of the hotdogs we just hotdogs and bun when I order chili cheese coneys. I've had a&w in Wisconsin and kentucky and was excited to show my pa friend how good it is but this is terrible and now the store won't answer their phone. Save your money and go somewhere else. This place should go out of business
Food: 1
Karl
Great food as always, just very slow service(also as always)
Atmosphere: 4
Food: 5
Service: 2
Laura Miller
Extremely filthy behind counter and debris in soda
Atmosphere: 1
Food: 2
Service: 2
Radar Varner
It was a Long John silver with a&w restaurant all-in-one very friendly staff great food plenty to eat and dessert
Atmosphere: 5
Food: 5
Service: 5
Mark Gordon
Cold food,no cheese cake we ordered,then they weren't sure how to give a refund for it..it was freezing cold in the building,nobody was comfortable
Absolutely the worst aw I’ve ever been to. The root beer was watered down i was told by a very cranky supervisor (tastes good to me). The whole reason i come is for the root beer. Food was okay but the place is disgusting! The floors had food and debris all over them the bathroom was horrendous the floor has never been mopped urine all over the floor. I wouldnt go back if they paid me.
Atmosphere: 1
Food: 3
Service: 1
Jeffrey Lynn
Been multiple times and this review works for every visit. Never try the drive through. You have to yell your order because their sign doesn't work right and you will need to set aside 20 minutes for the whole ordeal.
Atmosphere: 1
Food: 4
Service: 1
Aubrae Fox
This place sucks.
Jonathan Hillard
An absolute dumpster fire of a restaurant. 80% of the employees are on hard drugs. I shouldn’t have to wait over 20 minutes in the drive-through because the employees want to get high. On top of that the inside is absolutely disgusting. Stay away from this
Atmosphere: 1
Food: 2
Service: 1
Lauren
Went through the drive thru and ordered a plain cheeseburger. The cashier repeated it and it is listed as plain on the receipt. When we got home, the burger was not plain at all. The infuriating thing is there is no number to call on the receipt, and it says to complete the survey on the back of the receipt but the back of the receipt is blank.
This place should just close up and be done with it. Put everyone out of their agony.this is why I waited 15 minutes for cold greasy food… see photo.
Atmosphere: 1
Food: 1
Service: 1
Nasty place. Don't go here. The service was horrible. The food was cold, the fries were definitely cooked in old oil, the hot dogs looked like a prune, the burgers were also cold and not good. The tables weren't clean and neither was just about anything you could touch. Dont go here....just shut it down.
Atmosphere: 1
Food: 1
Service: 1
If I could leave 0 stars i would. This is the worst a&w we have ever stepped foot into. We waited well over 15 minutes. They weren't busy. The food was warm, and I dont mean served fresh, I mean room temp if we are lucky. The hotdogs were awful and the buns was stale and God knows when the last time they cleaned the fryer was just based off how our fries came out.
Stay so far away from this place
Atmosphere: 1
Food: 1
Service: 2
Portion sizes of chicken and fish was a lot less than before. Waffle fries were actually cooked better than last several times. Chicken didn’t have quite the taste as before. Fish was kinda good but greasy.
Atmosphere: 5
Food: 2
Service: 5
We ordered two kids meals…..payed received receipt and after examining receipt I noticed an extra ten cent charge for both drinks ….remember these are kids meals with drinks included. I asked the young lady why is there an extra charge for the drinks?????oh, it is because we don’t have any cups for the kids meals so we are substituting small cups…..Now let me get this straight “A&W did not order in kid meal cups so A&W is charging me for there mess up??????
Why is this the customer responsibility??? Check your receipts. Shame on you!!!! this should be explained to the customer before the order is paid for. Sneaky Sneaky
Atmosphere: 3
Food: 1
Service: 3
Just spent over $50 and all 4 of the hotdogs we just hotdogs and bun when I order chili cheese coneys. I've had a&w in Wisconsin and kentucky and was excited to show my pa friend how good it is but this is terrible and now the store won't answer their phone. Save your money and go somewhere else. This place should go out of business
Food: 1
Great food as always, just very slow service(also as always)
Atmosphere: 4
Food: 5
Service: 2
Extremely filthy behind counter and debris in soda
Atmosphere: 1
Food: 2
Service: 2
It was a Long John silver with a&w restaurant all-in-one very friendly staff great food plenty to eat and dessert
Atmosphere: 5
Food: 5
Service: 5
Cold food,no cheese cake we ordered,then they weren't sure how to give a refund for it..it was freezing cold in the building,nobody was comfortable
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Absolutely the worst aw I’ve ever been to. The root beer was watered down i was told by a very cranky supervisor (tastes good to me). The whole reason i come is for the root beer. Food was okay but the place is disgusting! The floors had food and debris all over them the bathroom was horrendous the floor has never been mopped urine all over the floor. I wouldnt go back if they paid me.
Atmosphere: 1
Food: 3
Service: 1
Been multiple times and this review works for every visit. Never try the drive through. You have to yell your order because their sign doesn't work right and you will need to set aside 20 minutes for the whole ordeal.
Atmosphere: 1
Food: 4
Service: 1
This place sucks.
An absolute dumpster fire of a restaurant. 80% of the employees are on hard drugs. I shouldn’t have to wait over 20 minutes in the drive-through because the employees want to get high. On top of that the inside is absolutely disgusting. Stay away from this
Atmosphere: 1
Food: 2
Service: 1
Went through the drive thru and ordered a plain cheeseburger. The cashier repeated it and it is listed as plain on the receipt. When we got home, the burger was not plain at all. The infuriating thing is there is no number to call on the receipt, and it says to complete the survey on the back of the receipt but the back of the receipt is blank.
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