Great place! We have been coming in here two years in a row on our vacation trips to Erie. Great service, food, and clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
my hobbyshop
Drive through, happy meal. No sauce in bag for nuggets, went back around to the speaker, rude attitude.
Atmosphere: 3
Food: 4
Service: 2
Joanne cornelius
I go in and talk to a real person because using a kiosk or phone app is not my thing. The size of a sandwich is getting smaller and smaller, but I still go anyway. Don't forget to take advantage of the survey and get a BOGO sandwich.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Quarter Pounder Hamburger, French Fries
Christopher Eddie
Regularly have to wait in curbside pickup (after going through drive through) for small orders. 10 min wait for 2 double cheeseburgers.
Atmosphere: 1
Food: 1
Service: 1
Damian B
Ordered a couple bacon egg and cheese mcgriddles for my breakfast before work. Order was canceled on the app as I pulled into parking lot. No one in the location had an explanation for this and offered to take my order in store. Unfortunately, as I stated, I had to go to work and this was not an option considering the queue. Got a half baked apology and walked to the sheetz next door to grab a donut.
Atmosphere: 2
Food: 4
Service: 2
LeRoy Baptiste
They never get an order right.
Atmosphere: 2
Food: 3
Service: 2
Debra Scott
Didn't get my double hamburger. They always forget something. Just need to double check the orders are right and everything is in it before handing to customers.
Food: 3
Service: 4
kats
My complaint is regarding the taste of your Coke beverage. I've been.coming to the Butler Crossing McDonalds for 2 years. Every single time I order a regular Coke, it tastes like cleaning fluid. Every time. I looked up why this could be happening and it said your machine needs cleaned very badly. The lines are probably really gunked up and dirty. Or the mixture is really off. Please fix this. Your Coke is always undrinkable. I rarely order a drink bevause of this but when I do, hoping this has been fixed, it never is. Please look into this or have a glass of your Coke. See if you can get it down.
Atmosphere: 3
Food: 3
Service: 3
J Gibson inspired
I really don’t understand why it’s so hard to follow simple instructions. I’m a very fair person. However the last 3 times, I requested no cheese. There has been cheese. It’s so frustrating to me. Please learn simple instruction.
Makayla Gordon
I would give them 0 stars if I could. I placed my order for breakfast at 10:25 which I know of very close to 10:30. I arrived at the speaker at 10:28 and they did not get on the speaker and ignored me until 10:32. When I gave them my order code for the food that I already paid for they claimed that they could not make it since it was past 10:30. I stated that I already paid for it and that I was at the speaker before 10:30 and they refused to make me the order that I paid for. They claimed it would be refunded and when I asked for proof of the refund they ignored it and told me that if I did not get refunded to come back in. The fact that they ignored me being at the speaker on purpose so that they did not have to serve me breakfast is very wrong! This is not my only bad experience here, just the worst so far.
Quarter pounder was super greasy. Double was fine. Fries were warm.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: French Fries
Karl Schoch
I hate not being able to get my own drink
JLynn Yuhaniak
Not just this one but they should all specify sizes for the McDonald's monopoly game. Got a medium frappe and aparently you only get the stickers for larges. Should say that in the app. Its dumb. Plus it cost almost 10 dollars for 2 frappes ridiculous.
tj w
tina so called manager what a joke lol worst of all nothing but additude and rude to people ill be sure to let corporate know mercedes is the best perfect to everyone
Atmosphere: 1
Food: 1
Service: 1
Caden Christie
Very sexy man in green shirt, I love when he gives me his fries. Please I need his number now.... 🙏 🙏🙏
Great place! We have been coming in here two years in a row on our vacation trips to Erie. Great service, food, and clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Drive through, happy meal. No sauce in bag for nuggets, went back around to the speaker, rude attitude.
Atmosphere: 3
Food: 4
Service: 2
I go in and talk to a real person because using a kiosk or phone app is not my thing. The size of a sandwich is getting smaller and smaller, but I still go anyway. Don't forget to take advantage of the survey and get a BOGO sandwich.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Quarter Pounder Hamburger, French Fries
Regularly have to wait in curbside pickup (after going through drive through) for small orders. 10 min wait for 2 double cheeseburgers.
Atmosphere: 1
Food: 1
Service: 1
Ordered a couple bacon egg and cheese mcgriddles for my breakfast before work. Order was canceled on the app as I pulled into parking lot. No one in the location had an explanation for this and offered to take my order in store. Unfortunately, as I stated, I had to go to work and this was not an option considering the queue. Got a half baked apology and walked to the sheetz next door to grab a donut.
Atmosphere: 2
Food: 4
Service: 2
They never get an order right.
Atmosphere: 2
Food: 3
Service: 2
Didn't get my double hamburger. They always forget something. Just need to double check
the orders are right and everything is in it before handing to customers.
Food: 3
Service: 4
My complaint is regarding the taste of your Coke beverage. I've been.coming to the Butler Crossing McDonalds for 2 years. Every single time I order a regular Coke, it tastes like cleaning fluid. Every time. I looked up why this could be happening and it said your machine needs cleaned very badly. The lines are probably really gunked up and dirty. Or the mixture is really off.
Please fix this. Your Coke is always undrinkable. I rarely order a drink bevause of this but when I do, hoping this has been fixed, it never is. Please look into this or have a glass of your Coke. See if you can get it down.
Atmosphere: 3
Food: 3
Service: 3
I really don’t understand why it’s so hard to follow simple instructions. I’m a very fair person. However the last 3 times, I requested no cheese. There has been cheese. It’s so frustrating to me. Please learn simple instruction.
I would give them 0 stars if I could. I placed my order for breakfast at 10:25 which I know of very close to 10:30. I arrived at the speaker at 10:28 and they did not get on the speaker and ignored me until 10:32. When I gave them my order code for the food that I already paid for they claimed that they could not make it since it was past 10:30. I stated that I already paid for it and that I was at the speaker before 10:30 and they refused to make me the order that I paid for. They claimed it would be refunded and when I asked for proof of the refund they ignored it and told me that if I did not get refunded to come back in. The fact that they ignored me being at the speaker on purpose so that they did not have to serve me breakfast is very wrong! This is not my only bad experience here, just the worst so far.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Quarter pounder was super greasy. Double was fine. Fries were warm.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: French Fries
I hate not being able to get my own drink
Not just this one but they should all specify sizes for the McDonald's monopoly game. Got a medium frappe and aparently you only get the stickers for larges. Should say that in the app. Its dumb. Plus it cost almost 10 dollars for 2 frappes ridiculous.
tina so called manager what a joke lol worst of all nothing but additude and rude to people ill be sure to let corporate know mercedes is the best perfect to everyone
Atmosphere: 1
Food: 1
Service: 1
Very sexy man in green shirt, I love when he gives me his fries. Please I need his number now.... 🙏 🙏🙏
Atmosphere: 5
Food: 1
Service: 1
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