“This morning a gentleman named Ray was in drive thru. I ordered a summer feature that they really don’t offer anymore but are still able to make. (Iced Turtle Latte) I got to the window and I was pumped to use my Dunkin rewards that I have been saving for like forever. Well since it’s no longer a featured drink my points don’t convert to a premium sip. And I was like oh really. That’s a bummer. I went to pull out my wallet and he said don’t worry about it! Enjoy your drink on me. And I said are you sure? He said absolutely! This Dunkin is ALWAYS so busy.. line around the parking lot and they are always getting things moving. So for him to just pause and do that for me today, meant so much! He didn’t know I was having a really hard morning and to be as generous as he was, meant the world to me! We need more Rays out there to just be kind and understanding! Not saying we need free things, but that has never happened to me and I wanted to show my gratitude! Thank you for being so great and taking the time to see me as a customer not just a number!!“
“The best donuts ever! Who doesn't love a made-to-order, melt in your mouth, warm vanilla cake donut with sinfully sweet icing? I'm glad Duck Donuts is in the South Hills and I live in the North Hills because I only get to have these as a treat, otherwise I would be in trouble. ?“
“We were here from Atlanta visiting family and man did we get lucky finding this local spot. We stopped in to get a quick bite to eat and joe was an absolute sweetheart. We were in there for just a few minutes but had a whole conversation and could feel the genuine love he has for his business. We went back the next day and he was all sold out of his donuts but we got some cookies and they were just as good as the donuts from the day before !!“
“Krispy Kreme has amazing doughnuts! If you are lucky enough to stop by when the Hot Light is on, you can purchased delicious hot, fresh glazed doughnuts right off of the production line! No doughnut beats a fresh glazed Krispy Kreme doughnut! They also offer coffee beverages! The caramel latte was tasty!“
“This is the single best Dunkin’ Donuts I have ever been to. They never disappoint here. The staff is always friendly and patient, and I have seen them deal with upset customers. The manager is understanding and kind. There are times when I go to other Dunkin’s in the pittsburgh area but the coffee always taste the best at this one. I used to live very close and was a regular. The staff quickly knew my go to order and it felt nice to see the same consistent people working here. I moved away from the area about 2 years ago so would go to different Dunkins and came back today and still saw some of the same staff. They recognized me and asked how I was doing and even remembered my order. You can not get better service or better Dunkin drinks anywhere else. 100/10.“
“I'm not one who knows how to order coffee, pass the fact that i want sweet/ strong caffeine ?? I went to this Dunkin this morning and was greeted by the beautiful (inside and out) barista Mattie ? She was patient, and informative with a side of graciousness!! She made me the best coffee I ever had!!! What a great experience on NATIONAL COFFEE DAY???? thanks Mattie?“
“These are mini donuts and they are assembled to order. Friendly staff and great service. The toppings are all out to see and you can choose to customize as you like. They are cake donuts which are not my favorites. While I prefer more variety I could see this being popular with kids or those looking to create something delicious.“