Chipotle Mexican Grill
$ • MexicanAbout Chipotle Mexican Grill
Chipotle Mexican Grill Reviews
38 ratings
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Just… no.
I was actually happy when I found out there was a Chipotle in Carbondale. Unfortunately, the excitement didn’t survive the visit. The place wasn’t particularly clean, and the food looked and tasted like it had been sitting there for a while. Portions were also surprisingly small.
For reasons I still can’t explain, we gave it another chance and went back for burritos. Same conclusion. Moe’s gives you a bigger, better burrito and, in my opinion,...read full review
I was actually happy when I found out there was a Chipotle in Carbondale. Unfortunately, the excitement didn’t survive the visit. The place wasn’t particularly clean, and the food looked and tasted like it had been sitting there for a while. Portions were also surprisingly small.
For reasons I still can’t explain, we gave it another chance and went back for burritos. Same conclusion. Moe’s gives you a bigger, better burrito and, in my opinion,...read full review
Jayden is the best server and cashier I ever had the pleasure serving me. Gil is good too. Manager did serviceable aswell.
New and modern look. Yes service could be better, but it def made up for it with the yummy food, which there was nothing wrong with.
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill's new location has received mixed reviews from customers. Some visitors appreciated that the food was fresh and delicious, with quick service during certain visits and helpful staff, especially when correcting online orders. The location is generally clean, and the staff are often described as kind and attentive. Several reviewers noted that their orders were ready on time and that the food quality remained high, making repeat visits satisfying.
However, other reviews highlight issues such as long wait times, particularly during Sunday afternoons, and poor cleanliness, with chips and old drinks on the floor and tables. Customers also reported unprofessional behavior from employees, including loud conversations and vulgar language, which affected their experience. Inconsistent service was a concern, with some experiencing delays of up to 40 minutes or food being sloppily thrown together. There were also mentions of payment system problems and confusion over charges, such as potential extra fees for guacamole on veggie burritos.
Overall, while some customers enjoy the food and friendly staff, others have found the service and cleanliness inconsistent, and the experience can vary greatly depending on the visit.