Bruster's Real Ice Cream
$ • Ice Cream, Juice Bars & Smoothies
Hours:
220 Penrose Pl, Carlisle
(717) 245-9860
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I am writing to formally express my disappointment regarding the level of customer service my family experienced today at the Douglasville location during Bruster’s Customer Appreciation Free Ice Cream Day promotion.
The advertisement stated that there were two ways to receive a free scoop of ice cream: wear pajamas or donate a pair of pajamas. My children were very excited about the opportunity, so despite the heavy rain, we made the trip to the Douglasville location...read full review
yummy ice cream! let's you try before you buy so you know you will like it.
I tried to send in a complaint and even the web site would not take the complaint I was over charged and I asked for a certain kind of Ice cream and he gave me what he wanted me to
have when I ask for a refund he refused then he said they did not have the one I wanted then why take my money and to boot I had a coupon and he took it off and then added it back on again that's like stealing from me and the company.
Menu
Hours
| Monday | 11:30AM - 9:30PM |
| Tuesday | 11:30AM - 9:30PM |
| Wednesday | 11:30AM - 9:30PM |
| Thursday | 11:30AM - 9:30PM |
| Friday | 11:30AM - 9:30PM |
| Saturday | 11:30AM - 9:30PM |
| Sunday | 11:30AM - 9:30PM |
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Bruster's Real Ice Cream offers a delightful ice cream experience with its premium, non-dairy, and vegan options. Customers praise the incredible coconut milk and non-dairy ice creams, as well as the sweet and friendly staff, including Aidan, who has received special mentions for his kind service. The outdoor seating and wide variety of flavors make it a favorite spot for both casual visits and cherished childhood memories. One customer highlighted their enjoyment of a scoop of caramel macchiato and a scoop of sea salt caramel in a delightful waffle cone, noting that the flavors were rich, creamy, and absolutely mouthwatering. While Bruster's has consistently won over customers with exceptional quality and taste, the need for an updated payment system to allow credit card tipping is noted. Whether someone is a local or just passing through, Bruster's Real Ice Cream is a must-visit destination for anyone who appreciates top-notch ice cream.