Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Customers' Favorites
Sourdough Breakfast Sandwich
Plain Stuffed Bagel Minis
Hazelnut Iced Coffee
Bacon Egg and Cheese
Dunkin' Refreshers
Grilled Cheese
Bottled Water
Coffee Roll
Hash Browns
Iced Latte
Dunkin' Donuts Reviews
I just left the drive thru, and boy was I surprised. You see this location doesn't have a good rating, so I didn't set my expectations high. But, just like every other time I visited this location the ratings do not match the service and quality. The person taking my order was very pleasant. Once I pulled forward the window person took my money with a smile, and told me my food would be ready in a minute. Then, the person which originally took my order handed me my bag. Now...read full review
Not the most efficient staff for service ;(. I waited 7 minutes before someone even noticed i was there to order. They were engrossed in their own conversation. And service was slow to provide an order of coffee. Will not return.
Good service
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Dunkin is a reliable spot for many, offering friendly staff and efficient service. Customers appreciate the honesty about product availability, especially for those with specific needs like decaf coffee. The employees handle rushes well, despite occasional wait times. Whether it's a hot coffee and bagel or a cold brew, orders are taken and filled promptly. The courteous interactions and cleanliness of the location make it a pleasant experience for visitors. This particular Dunkin stands out for its consistency and friendly service, making it a go-to spot for regulars and newcomers alike.
Recent feedback highlights the excellent customer service, especially from a barista named Kate, who is known for her patience and friendly demeanor when taking orders. However, there have been some concerns regarding order accuracy, with instances of incorrect drink preparations and unsatisfactory responses to complaints. For example, a customer received a drink with too much ice and had to return to get it corrected, which they appreciated. Another customer expressed disappointment with the Boston Creme donuts, noting that they lacked enough filling and felt their concerns were not addressed properly. Overall, while the service can be commendable, there are areas for improvement to enhance the customer experience.