Clearly under-staffed. Having only one or two workers during lunch rush is insane. I frequent this location and its always the same. They were working as hard as they could to keep up. Not to mention it seems like every time I'm in there, there is always some a-hole customer giving the staff a hard time over something so silly. Subway definitely needs to add at least one more worker at this location. That way when some guy inevitably complains that he got cash back instead of credit or soemthing equally ridiculous, it won't hold up the entire operation
Atmosphere: 1
Food: 4
Service: 5
Casey Heitmann
Best subway hoagie I have ever had in my life/best subway in the LV. Also had a special request to put the meat on the side and they were so accommodating.
Atmosphere: 5
Food: 5
Service: 5
Albert Einstein
Terrible parking, horrid madison farms junk.
Atmosphere: 1
Food: 2
Service: 4
Double- Scar912
Amazing food and amazing staff. Workers are efficient and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian BMT
Carolyn Wallace
Delicious sandwiches, always.
Atmosphere: 5
Food: 5
Service: 5
Fran Savitski
Do not like limited use of coupons.
Atmosphere: 3
Food: 4
Service: 2
Lisa D
New owners are absolutely horrible. We have been here several times since they have taken over and the service is so bad.The lady behind the counter doesn't understand anything and you have to repeat yourself several times. She then gives you an attitude.I'm sorry but we have been coming here since we have moved to the Lehigh Valley area about 2 years ago and never had this bad of service.Being they are new owners we continued to try and support them but this is incredibly frustrating.After several weeks of trying to have a sandwich properly made I have decided this isn't the place I want to spend my money.They have no staff just themselves (husband and wife with a screaming child in the back kitchen area). Needless to say the lines, wait time are longer and with several mistakes to 1 foot long makes the wait longer so plan your time accordingly.
Atmosphere: 2
Food: 2
Service: 1
PGC
If you put more attention into your sandwich as you did with all your commercials with your superstar, super rich and spokes people, your sandwich could be a lot better. Never put enough meat in the sandwiches. Your sub is nothing special. Your subs cannot compare to Primo hoagies and they don't even have to advertise.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Italian B M T
P Wieland (Sibby)
The younger staff here are really fast on their feet, and efficient - not always true of every service establishment - but EVERYONE is really nice here.
Service: 5
Angel Guzman
I ordered two subs. The employee was in training, I seemed that she needs to be retrained in assembling a sandwich. On sandwich #1 she melted the cheese on the lettuce and not on the meat. On sandwich #2 she wanted to place the vegetable in the microwave. I callled to speak with the manager Zack Tulle, and suggested that she should be retrained. He took offense to my suggestion and decided not to resolve the issue stating that I should not tell him how to deal with his employees. I wanted to request a refund but he out right said he would not help me. Mr Tulle stated that any complaint made does not go to corperate it goes directly to him since he is the owner. In other words don't waste your time. I will research that. The person I purchased the sandwich for didn't eat it and threw it away. That is how bad it was. This was my first time going to this subway, but my daughter, family and friends go there constantly. From now on I will steer everyone I know away from this establishment to another subway. Mr Tulle you don't treat customers like that when they are giving you a suggestion it is for the better. You took offense and made it seem that I was telling you want to do. She still needs to be retrained. You also might need to be retrained on how to deal with the public. Good luck with Subway store.
Clearly under-staffed. Having only one or two workers during lunch rush is insane. I frequent this location and its always the same. They were working as hard as they could to keep up. Not to mention it seems like every time I'm in there, there is always some a-hole customer giving the staff a hard time over something so silly. Subway definitely needs to add at least one more worker at this location. That way when some guy inevitably complains that he got cash back instead of credit or soemthing equally ridiculous, it won't hold up the entire operation
Atmosphere: 1
Food: 4
Service: 5
Best subway hoagie I have ever had in my life/best subway in the LV. Also had a special request to put the meat on the side and they were so accommodating.
Atmosphere: 5
Food: 5
Service: 5
Terrible parking, horrid madison farms junk.
Atmosphere: 1
Food: 2
Service: 4
Amazing food and amazing staff. Workers are efficient and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian BMT
Delicious sandwiches, always.
Atmosphere: 5
Food: 5
Service: 5
Do not like limited use of coupons.
Atmosphere: 3
Food: 4
Service: 2
New owners are absolutely horrible. We have been here several times since they have taken over and the service is so bad.The lady behind the counter doesn't understand anything and you have to repeat yourself several times. She then gives you an attitude.I'm sorry but we have been coming here since we have moved to the Lehigh Valley area about 2 years ago and never had this bad of service.Being they are new owners we continued to try and support them but this is incredibly frustrating.After several weeks of trying to have a sandwich properly made I have decided this isn't the place I want to spend my money.They have no staff just themselves (husband and wife with a screaming child in the back kitchen area). Needless to say the lines, wait time are longer and with several mistakes to 1 foot long makes the wait longer so plan your time accordingly.
Atmosphere: 2
Food: 2
Service: 1
If you put more attention into your sandwich as you did with all your commercials with your superstar, super rich and spokes people, your sandwich could be a lot better. Never put enough meat in the sandwiches. Your sub is nothing special. Your subs cannot compare to Primo hoagies and they don't even have to advertise.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Italian B M T
The younger staff here are really fast on their feet, and efficient - not always true of every service establishment - but EVERYONE is really nice here.
Service: 5
I ordered two subs. The employee was in training, I seemed that she needs to be retrained in assembling a sandwich. On sandwich #1 she melted the cheese on the lettuce and not on the meat. On sandwich #2 she wanted to place the vegetable in the microwave. I callled to speak with the manager Zack Tulle, and suggested that she should be retrained. He took offense to my suggestion and decided not to resolve the issue stating that I should not tell him how to deal with his employees. I wanted to request a refund but he out right said he would not help me. Mr Tulle stated that any complaint made does not go to corperate it goes directly to him since he is the owner. In other words don't waste your time. I will research that. The person I purchased the sandwich for didn't eat it and threw it away. That is how bad it was. This was my first time going to this subway, but my daughter, family and friends go there constantly. From now on I will steer everyone I know away from this establishment to another subway. Mr Tulle you don't treat customers like that when they are giving you a suggestion it is for the better. You took offense and made it seem that I was telling you want to do. She still needs to be retrained. You also might need to be retrained on how to deal with the public. Good luck with Subway store.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My favorite subway place, clean and fresh. Nice staff
Absolutely ridiculous, maybe 1 tablespoon of tuna in my sandwich. Will not go here again
Staff were friendly and efficient. Food was exactly what you're looking for when you go to a Subway. Dining area was clean.
Very nice staff. Their sandwiches are the best!!
Sandwiches were very goodThey made them exactly the way I ordered them