Got good service from Ellen, Teguan. Courteous even after changing my order. Much better experience than Altoona, PA. I will go back to the Ebensburg KFC.
Atmosphere: 5
Food: 5
Service: 5
William Gailey
They were under staffed on Sunday, took a half hour to get our food after it was ordered in the lobby. The meals were pitiful, cold chicken fingers. Ordered a famous bowl to go and it was only potatoes and some chicken. No gravy, corn, or cheese. Very disappointed in this location!
Food: 1
Service: 1
Matthew Foulks
The tables are never cleaned and the roof looks like it has mold growing on it. The absolute worst service I have ever had, the workers just walked away from the front counter without saying anything to us. I will never be going back to this place
Atmosphere: 1
Food: 1
Service: 1
Yolanda Gardner
Every time I've tried to get food here they are either out of chicken hours before closing or are closed an hour to multiple hours before they say they are. Or they don't give you your sides. Or they block the drive thru with cars. I'll just go elsewhere this one definitely isn't worth it.
Andrew Barnosky
At 5pm they had the doors locked due to short staff. Seeing through the window there was at most 10 people inside. When I pulled up to the drive thru the lady over the intercom was very rude, then when I pulled up to the window she was laughing at the people knocking on the door. They also did not mention that they don’t have ice. When I got my drinks the were Piss warm. Food was absolutely terrible.
Atmosphere: 1
Food: 1
Service: 1
Melissa Ray
The new cook makes Fabolous chicken 🍗🔥🔥
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Cole Slaw
James Williams
I made an order through their app at 610 pm. It told me it should be delivered by 710. Ok, cool, its Saturday, and they might be busy. Then it went to betweem 710 and 723. Still, ok, it might be busy. Then I got the link to follow the driver and pick up stuff. Then, around 730, it went back to processing my order. So, I called the store. After about 3 times calling, a very unpleasant woman answered, and I asked about my order. She very rudely told me they were closed and I was not going to be getting it. I said, "I ordered at 610, and no one decided to reach out and let me know my order is canceled, and I'm not getting my dinner now." She said, "That's not my problem," with a huge attitude, and got rude with me again. This isn't the first time we've had really bad service there, but it's probably going to be the last.
Atmosphere: 1
Food: 1
Service: 1
Erica Miller
Walked in and the staff were hitting each other with brooms. Funny, but my food ended up cold even though I sat down to eat. Fries were stone cold and chicken was hard to pull apart. Not sure if we got a fresh batch or not. Atmosphere was similar to a sad hospital room with two nurses giggling in the hallway and not giving you medical care.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Mac & Cheese, Chicken Tender
Tiffany windsor
If I could give zero stars i would. Placed a order online to be picked up...we show up ten mins ahead of time to get told oh we gave all the food away to the drive through (lobby was closed due to staffing issues so the drive through line was long amd the only waybto contact anyone) we were told to pull over and they would have it out in ten mins.....we waited over a hour for our food that was ordered wayyyyy ahead of tim because we ordered 3 hours in advanced! Drive home (half hour) to realize we were missing half our chicken, ZERO biscuits, ZERO sauce we paid additional for! Was not driving the whole ways back to wait in that ridiculous line again... so I called customer service just to be told over 5 times of me calling weekly that upper management would call me back...still no call.
Atmosphere: 1
Food: 1
Service: 1
John Smith
Ordered 16 piece extra crispy tender meal. After paying was told they only had original. They said all of their other tenders were frozen. It was 5pm. You would figure they would have everything ready since it was supper time. So we settled for the original. When we got home we found that the fries we ordered were not there and the biscuits were as hard as rocks. We paid $55 dollars for this meal. You would think you would get what you ordered. This KFC has been going downhill in the last year. We won’t be going there again. Save you money eat somewhere else.
Mashed potatoes bowls were awful. The corn was dry like it was sitting around for days.
Atmosphere: 4
Food: 1
Service: 4
Beenu Tamang
I went there at 10:30 am and the store was close But in online is showing open
Jackie Tackett
Ordered today through the drive trhougj for the family. When I got home I noticed one of the meals were missing. Yes, I should have checked before leaving. When I called to let them know the person who answered the phone was very rude, only response was "yerp" not hey sorry that happened, no come on back and grab it, just yerp! I probably shouldn't say what I wanted him to do with that chicken they forgot, so I'll just leave it at yerp!
April McKendree
I ordered online. My husband gave my full name. They couldn't find the order. He called me & asked me to send the online receipt, just as I was about to, I heard her ask the name again. She said we go by first names. He gave her both. She also called him "Boss Man" That is so degrading. Now I understand why there are rumors of them shutting down.
Atmosphere: 1
Food: 3
Service: 1
Cary Ward
I've been to this location about 12 times over the last year. The first few times got there around 715 or 730 and they were closed. Double check the hours online and they should be open. The next time I tried to go in the lobby and finally discovered the typed paper posted on the front door saying their hours close at 7. Irritating but ok. Next time I go at 630 and they tell me they don't have any chicken. At KFC. No chicken. Next time I went I actually got food, which was ok. Next time I got food again, but every side was wrong, half the chicken in the bucket was substituted. Next 3-4 times I got there around 630 and no chicken. Finally got chicken on the next run and it was completely overcooked. Made my last trip there last night, at 630, they were open, no chicken even though I said I would wait for it to cook and could hear the manager saying they closed soon, he wasn't going to cook anymore chicken.....since i have lived here 3/12 trips to KFC ended with no food, 1/3 times i got food it was all wrong and only once i was happy with the food. think I'm done with KFC.....
Got good service from Ellen, Teguan. Courteous even after changing my order. Much better experience than Altoona, PA. I will go back to the Ebensburg KFC.
Atmosphere: 5
Food: 5
Service: 5
They were under staffed on Sunday, took a half hour to get our food after it was ordered in the lobby. The meals were pitiful, cold chicken fingers. Ordered a famous bowl to go and it was only potatoes and some chicken. No gravy, corn, or cheese. Very disappointed in this location!
Food: 1
Service: 1
The tables are never cleaned and the roof looks like it has mold growing on it. The absolute worst service I have ever had, the workers just walked away from the front counter without saying anything to us. I will never be going back to this place
Atmosphere: 1
Food: 1
Service: 1
Every time I've tried to get food here they are either out of chicken hours before closing or are closed an hour to multiple hours before they say they are. Or they don't give you your sides. Or they block the drive thru with cars. I'll just go elsewhere this one definitely isn't worth it.
At 5pm they had the doors locked due to short staff. Seeing through the window there was at most 10 people inside. When I pulled up to the drive thru the lady over the intercom was very rude, then when I pulled up to the window she was laughing at the people knocking on the door. They also did not mention that they don’t have ice. When I got my drinks the were Piss warm. Food was absolutely terrible.
Atmosphere: 1
Food: 1
Service: 1
The new cook makes Fabolous chicken 🍗🔥🔥
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Cole Slaw
I made an order through their app at 610 pm. It told me it should be delivered by 710. Ok, cool, its Saturday, and they might be busy. Then it went to betweem 710 and 723. Still, ok, it might be busy. Then I got the link to follow the driver and pick up stuff. Then, around 730, it went back to processing my order. So, I called the store. After about 3 times calling, a very unpleasant woman answered, and I asked about my order. She very rudely told me they were closed and I was not going to be getting it. I said, "I ordered at 610, and no one decided to reach out and let me know my order is canceled, and I'm not getting my dinner now." She said, "That's not my problem," with a huge attitude, and got rude with me again. This isn't the first time we've had really bad service there, but it's probably going to be the last.
Atmosphere: 1
Food: 1
Service: 1
Walked in and the staff were hitting each other with brooms. Funny, but my food ended up cold even though I sat down to eat. Fries were stone cold and chicken was hard to pull apart. Not sure if we got a fresh batch or not. Atmosphere was similar to a sad hospital room with two nurses giggling in the hallway and not giving you medical care.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Mac & Cheese, Chicken Tender
If I could give zero stars i would. Placed a order online to be picked up...we show up ten mins ahead of time to get told oh we gave all the food away to the drive through (lobby was closed due to staffing issues so the drive through line was long amd the only waybto contact anyone) we were told to pull over and they would have it out in ten mins.....we waited over a hour for our food that was ordered wayyyyy ahead of tim because we ordered 3 hours in advanced! Drive home (half hour) to realize we were missing half our chicken, ZERO biscuits, ZERO sauce we paid additional for! Was not driving the whole ways back to wait in that ridiculous line again... so I called customer service just to be told over 5 times of me calling weekly that upper management would call me back...still no call.
Atmosphere: 1
Food: 1
Service: 1
Ordered 16 piece extra crispy tender meal. After paying was told they only had original. They said all of their other tenders were frozen. It was 5pm. You would figure they would have everything ready since it was supper time. So we settled for the original. When we got home we found that the fries we ordered were not there and the biscuits were as hard as rocks. We paid $55 dollars for this meal. You would think you would get what you ordered. This KFC has been going downhill in the last year. We won’t be going there again. Save you money eat somewhere else.
Food: 1
Service: 1
Restaurantji Recommends
Mashed potatoes bowls were awful. The corn was dry like it was sitting around for days.
Atmosphere: 4
Food: 1
Service: 4
I went there at 10:30 am and the store was close
But in online is showing open
Ordered today through the drive trhougj for the family. When I got home I noticed one of the meals were missing. Yes, I should have checked before leaving. When I called to let them know the person who answered the phone was very rude, only response was "yerp" not hey sorry that happened, no come on back and grab it, just yerp! I probably shouldn't say what I wanted him to do with that chicken they forgot, so I'll just leave it at yerp!
I ordered online. My husband gave my full name. They couldn't find the order. He called me & asked me to send the online receipt, just as I was about to, I heard her ask the name again. She said we go by first names. He gave her both. She also called him "Boss Man" That is so degrading. Now I understand why there are rumors of them shutting down.
Atmosphere: 1
Food: 3
Service: 1
I've been to this location about 12 times over the last year. The first few times got there around 715 or 730 and they were closed. Double check the hours online and they should be open. The next time I tried to go in the lobby and finally discovered the typed paper posted on the front door saying their hours close at 7. Irritating but ok. Next time I go at 630 and they tell me they don't have any chicken. At KFC. No chicken. Next time I went I actually got food, which was ok. Next time I got food again, but every side was wrong, half the chicken in the bucket was substituted. Next 3-4 times I got there around 630 and no chicken. Finally got chicken on the next run and it was completely overcooked. Made my last trip there last night, at 630, they were open, no chicken even though I said I would wait for it to cook and could hear the manager saying they closed soon, he wasn't going to cook anymore chicken.....since i have lived here 3/12 trips to KFC ended with no food, 1/3 times i got food it was all wrong and only once i was happy with the food. think I'm done with KFC.....
Atmosphere: 1
Food: 1
Service: 1
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