We ordered delivery before and had a terrible experience with cold burnt dried up pizza. When we heard about the new ownership we decided to give it another try. We ordered our pizza on DoorDash tonight at 5:30 PM. Delivery time would be about 6:05 to 6:20. The Pizza arrived right before 7 o’clock Over baked, actually burnt, dry and lukewarm. We talked to our delivery guy and he said there was only one person working there and he only got the call at 6:15 to pick up the pizza and yet we ordered at 5:30. I logged back into DoorDash and saw that our driver was sitting there waiting for the pizza so it wasn’t the DoorDash issue. Very frustrated that the quality of the pizza hasn’t changed with the new owners. We ordered two large pizzas and four crazy cups. We ate one crazy cup and two slices of pizza only. The rest ended up in the trash. What a waste of money!
Bianca Matthew
NEW MANAGER AND NOW THIS STORE ACTUALLY HAS HOT N READY!!!!!
Atmosphere: 5
Food: 5
Service: 5
Seth Cooper
Cold pizza. Cold “crazy bread”. Crazy was me ordering from them in the first place! I’ll stick to Dominos. Bye bye
Atmosphere: 1
Food: 1
Service: 1
Leann Stormfeltz
First they lost our order for 10-15 minutes then the order we got wasn’t even what we ordered. No refund or anything was offered.
Food: 1
Service: 2
Samantha Carroll
Went in today for crazy puffs and was met by a wonderful lady named Stephanie. She informed me she use to work at litiz location and came here to ephrata to try helping out the store. I just say her personality was great and she made some great cheesy pizza puffs quickly for me :) hope she's a turning point for the store!
Atmosphere: 4
Food: 5
Service: 5
Emily Wise
Husband stopped this evening to pick up our dinner. When he arrived they told him 2 items he paid $10 for they had run out of and couldn't give him hisoney back for and he needed to call their customer service. He called and they are closed. It also said in order to get a refund he needed to go back to the store and talk to the manager, they were the one who told him he needed to call customer service. What a joke! I give them a 0 star rating.
Sheila Martin
The Ephrata location is severely understaffed, we waited 50 minutes for one pizza and while we waited we saw people receiving the wrong things and being given each others orders, it was absolute chaos. One guy asked for his money back and the kid behind the counter swore at him.
Atmosphere: 1
Food: 3
Service: 1
American
They never answer their phone. Even when you call while looking in from the parking lot and they are just standing behind the counter.
Atmosphere: 1
Food: 2
Service: 1
Late for the Sky
The only worker there had earbuds in the whole time and never bothered to take our order. Eventually we gave up trying to order and left, as it seemed several others did too. No idea why the guy was in the back the whole time when there were several customers waiting at the counter. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Derek Martin
They don't do hot and ready pizza anymore, you must order ahead. Yes, even at mealtimes on Saturday
This is by far the worst Little Caesar’s I’ve ever been to. I had to explain 4 times to the cashier that I wanted the cheese bread and then she completely forgot the pizza I ordered. Don’t bother going here. Save your time and money and go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Curtis arpey
They're claim to fame is hot and ready. Every time I come here, there's never any pizza made.
James Coulter
This location shuts phones off at 8pm . I saw they were open when I drove by and stopped anyway. Just had to sit and wait for my food instead.
Atmosphere: 2
Food: 4
Service: 2
Dan Alban
You get what you expect with a little Caesars. Really have had no problems with this location.
We ordered delivery before and had a terrible experience with cold burnt dried up pizza. When we heard about the new ownership we decided to give it another try. We ordered our pizza on DoorDash tonight at 5:30 PM. Delivery time would be about 6:05 to 6:20. The Pizza arrived right before 7 o’clock Over baked, actually burnt, dry and lukewarm. We talked to our delivery guy and he said there was only one person working there and he only got the call at 6:15 to pick up the pizza and yet we ordered at 5:30. I logged back into DoorDash and saw that our driver was sitting there waiting for the pizza so it wasn’t the DoorDash issue. Very frustrated that the quality of the pizza hasn’t changed with the new owners. We ordered two large pizzas and four crazy cups. We ate one crazy cup and two slices of pizza only. The rest ended up in the trash. What a waste of money!
NEW MANAGER AND NOW THIS STORE ACTUALLY HAS HOT N READY!!!!!
Atmosphere: 5
Food: 5
Service: 5
Cold pizza. Cold “crazy bread”. Crazy was me ordering from them in the first place! I’ll stick to Dominos. Bye bye
Atmosphere: 1
Food: 1
Service: 1
First they lost our order for 10-15 minutes then the order we got wasn’t even what we ordered. No refund or anything was offered.
Food: 1
Service: 2
Went in today for crazy puffs and was met by a wonderful lady named Stephanie. She informed me she use to work at litiz location and came here to ephrata to try helping out the store. I just say her personality was great and she made some great cheesy pizza puffs quickly for me :) hope she's a turning point for the store!
Atmosphere: 4
Food: 5
Service: 5
Husband stopped this evening to pick up our dinner. When he arrived they told him 2 items he paid $10 for they had run out of and couldn't give him hisoney back for and he needed to call their customer service. He called and they are closed. It also said in order to get a refund he needed to go back to the store and talk to the manager, they were the one who told him he needed to call customer service. What a joke! I give them a 0 star rating.
The Ephrata location is severely understaffed, we waited 50 minutes for one pizza and while we waited we saw people receiving the wrong things and being given each others orders, it was absolute chaos. One guy asked for his money back and the kid behind the counter swore at him.
Atmosphere: 1
Food: 3
Service: 1
They never answer their phone. Even when you call while looking in from the parking lot and they are just standing behind the counter.
Atmosphere: 1
Food: 2
Service: 1
The only worker there had earbuds in the whole time and never bothered to take our order. Eventually we gave up trying to order and left, as it seemed several others did too. No idea why the guy was in the back the whole time when there were several customers waiting at the counter. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
They don't do hot and ready pizza anymore, you must order ahead. Yes, even at mealtimes on Saturday
Restaurantji Recommends
Wasn't hot and ready
Atmosphere: 1
Food: 2
Service: 1
This is by far the worst Little Caesar’s I’ve ever been to. I had to explain 4 times to the cashier that I wanted the cheese bread and then she completely forgot the pizza I ordered. Don’t bother going here. Save your time and money and go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
They're claim to fame is hot and ready. Every time I come here, there's never any pizza made.
This location shuts phones off at 8pm . I saw they were open when I drove by and stopped anyway. Just had to sit and wait for my food instead.
Atmosphere: 2
Food: 4
Service: 2
You get what you expect with a little Caesars. Really have had no problems with this location.
Atmosphere: 3
Food: 4
Service: 3
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