The food was good, but the service was disappointing. I was ignored upon entering and waited several minutes before the manager finally spoke - only to mention a large order ahead and suggest ordering online. My mother experienced the same delay, and I had to ask for her order to be taken. One kind employee eventually stepped in, apologized, and provided efficient service, but management failed to direct the staff properly.
Atmosphere: 4
Food: 5
Service: 2
Joel Carcamo
Five stars! I wandered into this tropical smoothie spot on a cloudy afternoon and was blown away. Mary the GM was very friendly and kind, which set a warm tone from the moment I walked in. The staff were super friendly too—always with a smile and eager to help with flavor recommendations. I tried a tropical smoothie and it was delicious—bright, fruity, and perfectly blended with a refreshing finish. The shop was clean, and service was quick without feeling rushed. Overall, an excellent experience all around. If you’re craving a tasty, fruit-forward smoothie and genuinely kind service, this place is a must. I’ll certainly be back for more flavors!
Atmosphere: 5
Food: 5
Service: 5
Jr.
Friendly service! Great food!
Atmosphere: 4
Food: 5
Service: 5
Lynette Hurst
They have the best acai bowls! They also have a lot of options for a quick light lunch.
Atmosphere: 5
Food: 5
Service: 5
Tyler Freeman
I ordered two Bahama Mama smoothies at this location recently but they were disgusting and flavorless. It was as if one or more of the ingredients was left out. I assume the customer associate who made them was rather new at the job because I watched the rushed and sloppy manner in which he made and served the drinks while leaving them dirty on the sides.
After I left and tasted the drinks, I quickly came back to the store, returned the drinks on the counter, and asked the associate to remake them because they didn't taste right, which he did, but they didn't taste any better/different. Mind you, I've had smoothies from this exact store multiple times before (this is the first time I've ever encountered this specific crew), been a customer of the franchise for over a decade, and know what the drinks should taste like. This one tasted sugarless and like nothing but ice.
When I returned the drinks for the second time, I spoke to a different associate and asked for a refund. He said he would call a manager (none were on-site, only 3 teenagers/young adults). When he returned, he said that because they had remade the smoothies they were unable to issue me a refund. I asked him if he'd ever tried their products before which he confirmed he had. I then told him to take a straw and try the nasty smoothies which they tried to serve me which he never did.
I asked him to call the manager back so that I could speak to them directly, which he refused. I told him that this whole situation was unacceptable and that I'd call his corporate office/customer service and stepped to the side while I proceeded to do so on my mobile phone in the store. He then proceeded to tell me that all drinks are made by a standardized process and assured me that they were made correctly. I asked him how can he validate that it was made correctly when he wasn't the one who made either of the two batches nor did he sample them when I offered. He stood their speechless because in that moment he knew he couldn't retort.
I followed the process to file a complaint about the product quality, poor service, and lack of management on staff, but I have yet to be contacted from the company, and so I am leaving this review here which sums up the poor experience.
Atmosphere: 1
Food: 1
Service: 1
Lisa White
Was out of town visiting, absolutely loved the vibes here. The smoothies I ordered were amazing and the food was fresh and on point💯
Atmosphere: 5
Food: 5
Service: 5
Delton Martin
I've just had the oddest experience here. I stopped in to pick up a smoothie after working 15 hours and was turned away. They were still open but the girl behind the counter said they were closing in 4 minutes and she couldn't make a smoothie in that amount of time so she wouldn't take my order. If you aren't open for business turn off you open sign please.
Atmosphere: 1
Food: 1
Service: 1
jared shirk
The smoothies here are always fantastic. They always taste fresh.
Atmosphere: 4
Food: 5
Service: 4
Laura Newswanger
I die over their smoothies and they do a great job at getting them out fast. But it's not your place to relax since usually the music is loud. Would recommend tho.
Julie Brown
No music half the lights are off. Food was not done correctly for me or my husband. Would be nice to have people that actually spoke English. Proceeded to tell us that it was their first day, but no one else is here. Come here often never have had an experience like this.
The food was good, but the service was disappointing. I was ignored upon entering and waited several minutes before the manager finally spoke - only to mention a large order ahead and suggest ordering online. My mother experienced the same delay, and I had to ask for her order to be taken. One kind employee eventually stepped in, apologized, and provided efficient service, but management failed to direct the staff properly.
Atmosphere: 4
Food: 5
Service: 2
Five stars! I wandered into this tropical smoothie spot on a cloudy afternoon and was blown away. Mary the GM was very friendly and kind, which set a warm tone from the moment I walked in. The staff were super friendly too—always with a smile and eager to help with flavor recommendations. I tried a tropical smoothie and it was delicious—bright, fruity, and perfectly blended with a refreshing finish. The shop was clean, and service was quick without feeling rushed. Overall, an excellent experience all around. If you’re craving a tasty, fruit-forward smoothie and genuinely kind service, this place is a must. I’ll certainly be back for more flavors!
Atmosphere: 5
Food: 5
Service: 5
Friendly service! Great food!
Atmosphere: 4
Food: 5
Service: 5
They have the best acai bowls! They also have a lot of options for a quick light lunch.
Atmosphere: 5
Food: 5
Service: 5
I ordered two Bahama Mama smoothies at this location recently but they were disgusting and flavorless. It was as if one or more of the ingredients was left out. I assume the customer associate who made them was rather new at the job because I watched the rushed and sloppy manner in which he made and served the drinks while leaving them dirty on the sides.
After I left and tasted the drinks, I quickly came back to the store, returned the drinks on the counter, and asked the associate to remake them because they didn't taste right, which he did, but they didn't taste any better/different. Mind you, I've had smoothies from this exact store multiple times before (this is the first time I've ever encountered this specific crew), been a customer of the franchise for over a decade, and know what the drinks should taste like. This one tasted sugarless and like nothing but ice.
When I returned the drinks for the second time, I spoke to a different associate and asked for a refund. He said he would call a manager (none were on-site, only 3 teenagers/young adults). When he returned, he said that because they had remade the smoothies they were unable to issue me a refund. I asked him if he'd ever tried their products before which he confirmed he had. I then told him to take a straw and try the nasty smoothies which they tried to serve me which he never did.
I asked him to call the manager back so that I could speak to them directly, which he refused. I told him that this whole situation was unacceptable and that I'd call his corporate office/customer service and stepped to the side while I proceeded to do so on my mobile phone in the store. He then proceeded to tell me that all drinks are made by a standardized process and assured me that they were made correctly. I asked him how can he validate that it was made correctly when he wasn't the one who made either of the two batches nor did he sample them when I offered. He stood their speechless because in that moment he knew he couldn't retort.
I followed the process to file a complaint about the product quality, poor service, and lack of management on staff, but I have yet to be contacted from the company, and so I am leaving this review here which sums up the poor experience.
Atmosphere: 1
Food: 1
Service: 1
Was out of town visiting, absolutely loved the vibes here. The smoothies I ordered were amazing and the food was fresh and on point💯
Atmosphere: 5
Food: 5
Service: 5
I've just had the oddest experience here. I stopped in to pick up a smoothie after working 15 hours and was turned away. They were still open but the girl behind the counter said they were closing in 4 minutes and she couldn't make a smoothie in that amount of time so she wouldn't take my order. If you aren't open for business turn off you open sign please.
Atmosphere: 1
Food: 1
Service: 1
The smoothies here are always fantastic. They always taste fresh.
Atmosphere: 4
Food: 5
Service: 4
I die over their smoothies and they do a great job at getting them out fast. But it's not your place to relax since usually the music is loud. Would recommend tho.
No music half the lights are off. Food was not done correctly for me or my husband. Would be nice to have people that actually spoke English. Proceeded to tell us that it was their first day, but no one else is here. Come here often never have had an experience like this.
Restaurantji Recommends
AWESOME SMOOTHIE SHOP !!!!
A very good place with humble people, they serve the customer with excellence
Good variety, but they ran out of coconut milk during my visit
Nice smoothies and staff are always smiling and welcoming
Literally my happy place. Bright, fresh, and so delicious!
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