Arby's in Erie

“I can't speak for inside as I did drive-thru but I can say this location was great. For one, they had very convenient hours. I've only ever seen Arbys open until 10pm so this was awesome as i love their 6 piece nugget kids meal. it's the perfect size meal for me and nowhere else has anything as amazing as the bronco berry sauce; i don't know what i'll do if it's ever discontinued, lol.anyway- i was immediately greeted on the speaker which was very pleasant. when i ordered the staff wanted to let me know that there would be a wait of 5-6 minutes for fresh food when it came to my order and if i was ok with that. i thought it was very nice he asked and i also appreciated having fresh food. at the window the gentleman continued to be awesome and when he presented my food cautioned me on the temperature and to be careful which i thought was really nice. he had amazing manners which is just something that always sticks out to me being in the service/retail industry as well.thank you again! i will definitely remember this location should i be in the area in the future/travelling.“

“Very clean on the inside. Everyone was very very patient and polite. Food was very good only thing I could say is my fries were the bottom of the batch but that happens from time to time they were still good. Love coming here everyone is always so welcoming!“

“I Had A Great Experience At this Location The General Manager Was Very Nice And He took Great Care Of Us…. Thank You Mike The General Manager!!! Customer Service is where your Company Running Morals are at Keep Doing A Great Job Being A Training Store..

Kid-friendliness: Great store for kids of all ages good variety of food and healthy food…“

“So a friend who knows my love of spicy ordered the Diablo roast beef meal for me ,they wanted to “see me sweat” !. Sadly no sweat , it was a great sandwich , generous amount of roast beef compared to our last experience , ample cheese fresh lettuce , onion roll with sweet ,tangy mildly spicy orange sauce . All total combined it made a fantastic sandwich experience with it hitting almost all of the traditional notes of our senses . Unfortunately she didn’t tell me she ordered out until it was almost here , because I enjoyed the sandwich so much , I would have told her get two . If Arby’s kept a sandwich like the Diablo on the menu , I would eat there more often ( true confession I’m a potato latke[cake] lover ), when Arby’s discontinued them , they don’t have a hook that drives my revenue by offering something I can’t get elsewhere , so I went from a weekly customer to haven’t been there in more than a year “We have the meats” is fine but you don’t got the potatoes . From past experience I can say the location is wheelchair accesible is generally clean and sanitary has indoor as well as outdoor dining (I don’t recommend that option in this weather ) I would definitely eat another Diablo without a second thought .she ordered me a peach lemonade and curly fries to go with the sandwich .“

“Every time I have been here was for dine in counter service. The food is always fast, fresh hot! The staff is literally always happy and helpful. The mobile app and coupons make this food as cheap as McDonald's, but so much better! Good job Arby's, I'm lucky I have such a great location not far from home.“

“Wanted to compliment young lady on drive up window at noon today. ECCELLENT communication with customer on speaker… Cheerful, knew her menu and options. Very pleasant at window. Cerdeserves recognition for excellent service. Thank you“

“I ended up getting a Gyro meal. Everything was fresh without me having to ask for it to be albeit on a dead Sunday night.
Will took my order, it was very awesome at his job! Very accommodating! He also had great communication with the rest of his team! Whoever is trying to show there, keep them around as long as you possibly can.“

“I have so much respect for the workers here. They are so pleasant, they work well together. I have been coming every week for awhile, I have seen how they handle problems that arise during rush hour, what professional these workers are. They go above and beyond to recertify if they think you were waiting to long, or to correct if something is wrong. I get the same service if I go through the drive thru too. Awesome workers“