Arby's in Erie

“I can't speak for inside as I did drive-thru but I can say this location was great. For one, they had very convenient hours. I've only ever seen Arbys open until 10pm so this was awesome as i love their 6 piece nugget kids meal. it's the perfect size meal for me and nowhere else has anything as amazing as the bronco berry sauce; i don't know what i'll do if it's ever discontinued, lol.anyway- i was immediately greeted on the speaker which was very pleasant. when i ordered the staff wanted to let me know that there would be a wait of 5-6 minutes for fresh food when it came to my order and if i was ok with that. i thought it was very nice he asked and i also appreciated having fresh food. at the window the gentleman continued to be awesome and when he presented my food cautioned me on the temperature and to be careful which i thought was really nice. he had amazing manners which is just something that always sticks out to me being in the service/retail industry as well.thank you again! i will definitely remember this location should i be in the area in the future/travelling.“

“I Had A Great Experience At this Location The General Manager Was Very Nice And He took Great Care Of Us…. Thank You Mike The General Manager!!! Customer Service is where your Company Running Morals are at Keep Doing A Great Job Being A Training Store..

Kid-friendliness: Great store for kids of all ages good variety of food and healthy food…“

“Super nice staff, clean dining room and accurate orders. The staff, including our cashier Lori, were so nice and friendly.

For families, the rest rooms are unisex but single/family occupancy and lockable. Both were in clean and acceptable condition.“

“Every time I have been here was for dine in counter service. The food is always fast, fresh hot! The staff is literally always happy and helpful. The mobile app and coupons make this food as cheap as McDonald's, but so much better! Good job Arby's, I'm lucky I have such a great location not far from home.“

“I ended up getting a Gyro meal. Everything was fresh without me having to ask for it to be albeit on a dead Sunday night.
Will took my order, it was very awesome at his job! Very accommodating! He also had great communication with the rest of his team! Whoever is trying to show there, keep them around as long as you possibly can.“

“Wanted to compliment young lady on drive up window at noon today. ECCELLENT communication with customer on speaker… Cheerful, knew her menu and options. Very pleasant at window. Cerdeserves recognition for excellent service. Thank you“

“I have so much respect for the workers here. They are so pleasant, they work well together. I have been coming every week for awhile, I have seen how they handle problems that arise during rush hour, what professional these workers are. They go above and beyond to recertify if they think you were waiting to long, or to correct if something is wrong. I get the same service if I go through the drive thru too. Awesome workers“

“Nice decor. Good food.

But that faucet in the men's room! When you move your hands to get under the water flow it shuts off. Can only rinse one hand at a time. Annoying maneuvers.

And the spray power is ridiculous! Most of the high speed water bounces off the hands and got all over my shirt, my shoes, and the floor. Need a regular volume flow faucet not the tiny jet stream holes type.“