Pampered Palate Cafe & Bistro

745 Millcreek Mall Blvd, Erie

Recent Reviews

Xavi Mac

Food is great and so are the workers. It's nice having an alternative to chain restaurants in the food court serving more heavily processed stuff. Unfortunately when I visited, both restrooms had "out of service" signs taped over the doors.

Atmosphere: 3

Food: 5

Service: 4

Abbey DuBois

Would give zero stars if I could. Heard how the owners treat their employees, and it’s not good. These workers deserve a lot more than what they get. Food is good, drinks are good, but not worth the business.

Atmosphere: 1

Food: 3

Service: 5

Dick Williams

Cappuccino with extra shot was so weak couldn't taste espresso. Pleasant server, but lousy coffee.

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Scones

Gina Dobrich

Google states the hours of the Millcreek Mall location is 9:00 am. My son and I went into the Pampered Palate at 9:59, because the doors were open, and the girl working looked at us and said, "We are not open." I said it says online you open at 9:00 a.m. She then says to us, "Nah, Nah, Nah."Needless to say, you lost our business. Please teach your employees better customer service.

jake vanluven

Zero stars if I could- stopped in this morning (it’s Black Friday) and other than myself there was 3 other people.Ordered a large chai and a large eggnog fluff latteBoth were TERRIBLE tasted like water- that.is.it. No chai no coffee flavors just water.Went back in and very politely asked for my money to be returned so I could go to Dunkin’ and get an actual coffee.Was treated horrible by the staff!After thinking about what I saw as the barista made my drink I now realize she didn’t make an eggnog late, she just did coffee with milk?… regardless this place has very bad drinks and the staff is lacking people skills.*** Black Friday 7am and there’s 4 people in the place, meanwhile Dunkin has a 30 person line… there is a reason for that.

Atmosphere: 1

Food: 1

Service: 1

Charris Landers

Delicious drinks, friendly service, and a great place to sir and eat/drink/chill. We love going here.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Warzynak

Always delicious food, friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel

Noah Zbach

Owners treat employees like garbage even though they go beyond their expectations. Will not buy from them again.

Atmosphere: 1

Food: 1

Service: 5

Joe Zenaida Barco

Nice friendly staff, always greet you with a smile and a hello. Great service, always hot coffee and quality food. Relaxing atmosphere. WI-FI, indoor or outside seating. Nice place to kick back.

Michelle Marie

Absolutely disappointed in the place. stood at the counter while being ignored by all employees. finally got order placed. Coffee was cold. bagel sat on counter getting cold again while the employees ignored it. Had to ask them to please hand me my food before it's too cold. missed jelly on the order. another 10 mins waiting for it. The butter was completely frozen. No way to spread it at all...... Ended up paying for cold coffee and cold food that got thrown away!!! Told them I was unhappy, I received an ok and smirk. Completely disrespectful. Complete waste of money. Will never return again

Christian Zazado

I was at the mall today and wanted a turkey sandwich. To my disappointment, the fresh healthy cafe was closed. I ended up walking by Pampered Palate and decided to give it a go. The two ladies in there tonight were wonderful and my sandwich was absolutely amazing. Exactly what I wanted. Tasted better than fresh healthy cafe and was cheaper too. I will definitely be frequenting this place.

Kris

Was trying to go to Starbucks, which has now been replaced with Pampered Palate. Decided to give it a shot, and it did not disappoint! Not only is their coffee good, but their “Otters” Classic sandwich was AWESOME! Will definitely be back. Great service to top it all off.

Johanna Ghofulpo

I had chai tea and it was really good, and their salad was okay. I really liked the people who were working there. The girl was so sweet. I'll definitely bring my friends next time.

Atmosphere: 4

Food: 3

Service: 5

Olivia Chase

waited 20 minutes for just a toasted bagel and when i asked how much longer the lady looked at me n said “oh you had a bagel” being the only people in here & the other lady is just walking around with on phone. the order before us she forgot their soup too…

David Colon

This place is a great maybe even better replacement for the Starbucks in the mall when it comes to coffee.The Food ranges from great to middleing but it's also unique so it might be a personal taste thing on some off the menu options.4 stars because your training sucks. The person that rings me out is often searching for the bottons to push and the person that makes it is often slow and reading the instruction print out. I've also had my order messed up more than once, but the staff has always been quick to fix it and handled it. I really do want to say that the staff is awesome the training sucks for new hires it's painfully obvious.

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Pampered Palate Cafe & Bistro

745 Millcreek Mall Blvd, Erie, PA 16509