Customers` Favorites
Customers` Favorites
“I tend to stop at this Dunkin’ Donuts on my way to Lancaster, Pennsylvania, because it’s conveniently located just off the highway near Route 222/Kutztown. It’s an easy stop to jump off and back on the road. However, my experience with this location has been a bit mixed, leading to my four-star review for the atmosphere.
While the location itself is convenient, one major issue stands out during the summer months: the farm directly across the street. The farm, which was obviously there long before the Dunkin’ was built, releases a strong odor on hot days. Unfortunately, this can make the drive-through experience unpleasant. There have been times when the smell was so overwhelming that my family and I decided to skip this location altogether and head to another one further down the road.
While I’m used to farm life, I can see how this could catch others off guard—especially those stopping by for a quick coffee who might not expect such a sour odor in the air. It’s a factor I’m sure the developers didn’t anticipate when choosing the location, but it’s something that impacts the overall experience and might even affect sales.
That said, this Dunkin’ is otherwise fine for a quick stop, but be mindful of this issue if you’re visiting during the summer heat.“
Customers` Favorites
“Absolutely delicious! Awesome staff!“
Customers` Favorites
“Great food, excellent service. Fair prices. Couldn’t ask for more!“
Customers` Favorites
“Thank you for taking my last minute order for a birthday cake. It was absolutely delicious. You nailed the Sunflower perfectly. My wife loved it. Highly recommend Dutch Maid!“
Customers` Favorites
“I go there quite often, whether it's on my way to school, gym, or wherever. Most Dunkin's are good, but this location is great. They always make my food and drink within 5 minutes or less, and if they are busy, they always apologize for the wait and are super polite. They always get my order perfect with my drink tasting the absolute best. Not to mention they have amazing customer service, the employees behind the counter are always super super kind and it's always such a joyful environment to be in whenever I walk into this Dunkin. 10/10 for me!“
Customers` Favorites
“PLEASE! Being Back THE TOASTED COCONUT DOUGHNUT!! YOUR LOSINg $$$$$“
Customers` Favorites
“The Young lady whom waited on us took time to make my Grandson feel special by giving him his very own bag with his favorite 🍩. He said as we sat in car to eat, the lady was nice!!“
Customers` Favorites
“I go to several different locations. They vary on consistency and service. Some of them are great, others, you won't see me in again.
Currently, the dunkin donut location that is thee best on service, quality and a great cup of coffee is ,the one located on Lancaster Ave @ kenhorst Blvd.
Never had a bad,cold, or old tasting cup of coffee. Other locations are on rt.272 in Ephrata, oley along rt. 73.
The hit or miss are, on paper mill rd.(depends who's making the cup of coffee) mulenburg near sam's club, and I don't step foot in the Leesport location or the douglasville location. Terrible coffee, cold not enough sweetener. Leesport location employee has a really bad attitude. I called and complained, and the owner called me back ,and said she knew who I was talking about and she had several other complaints about HIM. And she handled it. We really had a nice conversation. She was informative and professional. I really appreciated it.
I understand they are franchises and they are all ran differently, that's why I gave only 4 ⭐️'s instead of 5. The key is consistency!“
Customers` Favorites
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“Talk about a breath of fresh air when the gentleman who is working last Friday evening waited on us in the Drive-Thru. He was very polite and went out of his way to make our daughters day special. He put a smile on our entire family's face and everything from being very polite kind and with a good personality.. can only hope that these major corporations like Dunkin' donuts will start to recognize the value and employees like this and give them incentive to not just stick around but hopefully start their own franchise“