Gateway Family Diner
$ •About Gateway Family Diner
Gateway Family Diner Reviews
191 ratings
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very good food. and friendly service.
Food is awesome and servers are amazing and highly attentive
Love this restaurant! I'm a former line cook so I admit I'm always critical of every place I eat. I do try to always be understanding. Can't complain about service here! Food is good. I can't ascertain how and where they source all their products, but seems like a lot of the food is from scratch and not a pre made version. I'd consider it on the higher end of the "Diner" experience. Was a bit bummed that the delicious looking desserts are from Baltimore and not a local bakery,...read full review
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 6AM - 10PM |
Gateway Family Diner is a bright and clean restaurant located within walking distance of two hotels. The extensive menu offers a variety of large, tasty portions that cater to different tastes, including popular items like the crab cake meal and a wide selection of cakes, cheesecakes, and pies for dessert. The atmosphere is pleasant and inviting, making it a good spot for groups.
The service from the staff is a highlight, with several servers such as Shannon and Abby providing friendly, thorough, and efficient assistance, especially when navigating the large menu. Customers often praise the helpfulness and patience of the servers, which significantly enhances their dining experience.
However, the diner has some issues. The management, owned and operated by an Egyptian family, has been reported to be rude and loud in the kitchen. There are concerns about hygiene, as restrooms sometimes have full hygiene bins and empty paper towel dispensers. Some food orders, like the omelet and eggs, occasionally do not meet expectations, with issues such as missing cheese or overcooked yolks.
Overall, Gateway Family Diner offers good food and excellent service but is marred slightly by management and cleanliness concerns.