Terrible cristled tough steak. Incorrectly made instructions
Atmosphere: 3
Food: 1
Service: 2
golden shotgun
Waitress brought out our drinks and we had to wait 5 minutes for straws. Ordered our food with our beverages, 1 appetizer and 2 entrees. Waited 10 more minutes and she brings out the appetizer and 1 entree, I ask where the other entree was, she said oh I will be right back...comes back 5 minutes later and says oh they have to remake the other entree... And to top it off they never give me a spoon for my soup...we did get the other entree like 10 minutes later....I did not even want to tip, but my girlfriend did...I will never eat at this establishment again.
Atmosphere: 1
Food: 1
Service: 1
Mackenzie Mittereder
Good Applebee's
Atmosphere: 5
Food: 5
Service: 5
Mike Fontanazza
Server seemed a little timid. Almost like he didn't want to wait on us. Was he afraid? Why? It was a bit of a strange interaction.
Regardless, he was pleasant and prompt with food delivery and kept up with drink refills.
My food was great, no issues. My fiancée however had her blackened salmon Caesar salad absolutely drowned in dressing. She got to at least eat the salmon and the appetizers we had.
It was a quiet day, not many people in there which was nice. The booth we were at was clean and tidy. I had to scavenge some ketchup from another table but aside from that, we still had a decent day out together.
We used to go to Applebee's in Mt. Pleasant quite a bit. If this is an example of the closest Applebee's to our new home, maybe we will try some other restaurants out in the area or make the trip to MP instead.
Atmosphere: 3
Food: 2
Service: 3
jim T
We stopped in at Applebee’s tonight and overall had a good experience, thanks largely to our server Lexi and the manager, Adam.
We had about a 10-minute wait to be seated, which wasn’t bad. Once we sat down, Lexi greeted us right away, took our drink order, and got our kids’ meals started. We ordered two kids’ chicken tenders with fries, plus a side of applesauce and a side of strawberries. They don’t normally offer strawberries as a side, but for $1.75 she made it happen. It wasn’t a huge portion, but the fact that she went out of her way to accommodate that request was appreciated.
Drinks came out quickly, and the kids’ food followed about 4 minutes after we ordered – incredibly fast, which is a huge help when you’ve got little ones. My wife and I both ordered the appetizer trio. I chose the pickle fries, crunchy shrimp, garlic parm boneless wings, and a side Caesar salad. My wife got mozzarella sticks, BBQ boneless wings, chicken wonton tacos, and an order of loaded waffle fries.
Unfortunately, after about a 25-minute wait, the food came out ice cold. On top of that, the sauces were served in large ramekins and had spilled over into the food, and the loaded waffle fries were burnt from sitting too long in the salamander. When Lexi came back to check on us and I explained the issue, she immediately grabbed her manager instead of making excuses.
Adam, the manager, came over, listened to everything, and handled it exactly how you’d hope. He offered to remake the food right away. I joked, “Not if it’s going to take another 25 minutes,” and he confidently said it wouldn’t and to give him about 5 minutes. It really felt like he went back there and took care of it himself, because within about 5 minutes, we had fresh, hot food in front of us. The difference was night and day. Yes, in total we waited around 40 minutes from the original order to finally getting food we could enjoy, but Adam absolutely owned the mistake and made it right without attitude or pushback. That goes a long way. We were happy to pay full price because of how professionally he handled it. Great job, Adam.
Lexi’s service throughout was friendly and attentive. At the end, she brought us boxes and a to-go bag for our leftovers – something you rarely see handled that thoughtfully anymore. Extra points for her hospitality.
Our bill was around $63 and we left a $15 tip. Despite the rocky start with the food, the way Adam and Lexi took care of us is the reason we’d consider coming back. Mistakes happen – it’s how you fix them that matters, and they did a great job.
On top of that, this was honestly one of the nicer Applebee’s locations I’ve been to. The layout felt open and comfortable, the dining area and bar were very clean, and the overall ambiance was relaxed and welcoming. Even the men’s restroom stood out — they had screens by the urinals, which I’ve never seen before in a casual restaurant and thought was a pretty cool touch. It all added up to a place that felt well cared for and intentionally maintained.
Atmosphere: 5
Food: 4
Service: 5
Nicole Marie
Absolutely LOVE it here!!! The food is amazing!
Atmosphere: 5
Food: 5
Service: 5
Jake Lindgren
The GM Nicole was absolutely amazing. She actually turned my whole day around with her kindness and positivity. I highly recommend this
Service: 5
Olivia Letterine
So good! Went on a Friday around 5pm for happy hour prices and it wasn’t too busy. Service was quick.
Highly recommend the chicken wonton tacos and the pretzels with beer cheese… about $5 each for those during happy hour prices. Oh, and their bahama mama (if you wanna save money, ask for the cheaper one instead of the one with captain Morgan).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wonton Tacos
flowerzsophiaa
i ate my 4 piece chicken tender in the bart room whilst playing cry of fear and sea of thieves at the same time while also watching invincible season 3. absolutely beautiful restaurant. 46/10.
We had 6 people in our party, waited 30min, never got seated. They weren't very busy. But under staffed. Notbthe first time we've been there for family dinners with the same issues. They need to get it together or they'll be the next one getting closed down!!!! We left and went somewhere else! Would have been about a $200 meal
Atmosphere: 3
Food: 3
Service: 2
J B
Waited 40 mins to get seated while there were 8 to 10 table wide open, ordered and it took 25 mins to get apps, then the apps were not only cold but looked and tasted like they had been left out for days. Food then came out and surprise was messed up too. Server was useless and should not be serving people. Not only that the bill was 100.00 for food that taste simliar to school lunch food.Will never go back
Atmosphere: 1
Food: 1
Service: 1
Kimberly Orbell
Food was delicious, service was excellent. Bartender very friendly and nice. Great place to gather with friends and family.
My husband and I ate dinner there tonight. Katie was our server and she was on top of everything! She was courteous and smiling. Food and atmosphere was great!
Alexandria D provided excellent service
Atmosphere: 5
Food: 5
Service: 5
Terrible cristled tough steak.
Incorrectly made instructions
Atmosphere: 3
Food: 1
Service: 2
Waitress brought out our drinks and we had to wait 5 minutes for straws. Ordered our food with our beverages, 1 appetizer and 2 entrees. Waited 10 more minutes and she brings out the appetizer and 1 entree, I ask where the other entree was, she said oh I will be right back...comes back 5 minutes later and says oh they have to remake the other entree... And to top it off they never give me a spoon for my soup...we did get the other entree like 10 minutes later....I did not even want to tip, but my girlfriend did...I will never eat at this establishment again.
Atmosphere: 1
Food: 1
Service: 1
Good Applebee's
Atmosphere: 5
Food: 5
Service: 5
Server seemed a little timid. Almost like he didn't want to wait on us. Was he afraid? Why? It was a bit of a strange interaction.
Regardless, he was pleasant and prompt with food delivery and kept up with drink refills.
My food was great, no issues. My fiancée however had her blackened salmon Caesar salad absolutely drowned in dressing. She got to at least eat the salmon and the appetizers we had.
It was a quiet day, not many people in there which was nice. The booth we were at was clean and tidy. I had to scavenge some ketchup from another table but aside from that, we still had a decent day out together.
We used to go to Applebee's in Mt. Pleasant quite a bit. If this is an example of the closest Applebee's to our new home, maybe we will try some other restaurants out in the area or make the trip to MP instead.
Atmosphere: 3
Food: 2
Service: 3
We stopped in at Applebee’s tonight and overall had a good experience, thanks largely to our server Lexi and the manager, Adam.
We had about a 10-minute wait to be seated, which wasn’t bad. Once we sat down, Lexi greeted us right away, took our drink order, and got our kids’ meals started. We ordered two kids’ chicken tenders with fries, plus a side of applesauce and a side of strawberries. They don’t normally offer strawberries as a side, but for $1.75 she made it happen. It wasn’t a huge portion, but the fact that she went out of her way to accommodate that request was appreciated.
Drinks came out quickly, and the kids’ food followed about 4 minutes after we ordered – incredibly fast, which is a huge help when you’ve got little ones. My wife and I both ordered the appetizer trio. I chose the pickle fries, crunchy shrimp, garlic parm boneless wings, and a side Caesar salad. My wife got mozzarella sticks, BBQ boneless wings, chicken wonton tacos, and an order of loaded waffle fries.
Unfortunately, after about a 25-minute wait, the food came out ice cold. On top of that, the sauces were served in large ramekins and had spilled over into the food, and the loaded waffle fries were burnt from sitting too long in the salamander. When Lexi came back to check on us and I explained the issue, she immediately grabbed her manager instead of making excuses.
Adam, the manager, came over, listened to everything, and handled it exactly how you’d hope. He offered to remake the food right away. I joked, “Not if it’s going to take another 25 minutes,” and he confidently said it wouldn’t and to give him about 5 minutes. It really felt like he went back there and took care of it himself, because within about 5 minutes, we had fresh, hot food in front of us. The difference was night and day. Yes, in total we waited around 40 minutes from the original order to finally getting food we could enjoy, but Adam absolutely owned the mistake and made it right without attitude or pushback. That goes a long way. We were happy to pay full price because of how professionally he handled it. Great job, Adam.
Lexi’s service throughout was friendly and attentive. At the end, she brought us boxes and a to-go bag for our leftovers – something you rarely see handled that thoughtfully anymore. Extra points for her hospitality.
Our bill was around $63 and we left a $15 tip. Despite the rocky start with the food, the way Adam and Lexi took care of us is the reason we’d consider coming back. Mistakes happen – it’s how you fix them that matters, and they did a great job.
On top of that, this was honestly one of the nicer Applebee’s locations I’ve been to. The layout felt open and comfortable, the dining area and bar were very clean, and the overall ambiance was relaxed and welcoming. Even the men’s restroom stood out — they had screens by the urinals, which I’ve never seen before in a casual restaurant and thought was a pretty cool touch. It all added up to a place that felt well cared for and intentionally maintained.
Atmosphere: 5
Food: 4
Service: 5
Absolutely LOVE it here!!! The food is amazing!
Atmosphere: 5
Food: 5
Service: 5
The GM Nicole was absolutely amazing. She actually turned my whole day around with her kindness and positivity. I highly recommend this
Service: 5
So good! Went on a Friday around 5pm for happy hour prices and it wasn’t too busy. Service was quick.
Highly recommend the chicken wonton tacos and the pretzels with beer cheese… about $5 each for those during happy hour prices. Oh, and their bahama mama (if you wanna save money, ask for the cheaper one instead of the one with captain Morgan).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wonton Tacos
i ate my 4 piece chicken tender in the bart room whilst playing cry of fear and sea of thieves at the same time while also watching invincible season 3. absolutely beautiful restaurant. 46/10.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We had 6 people in our party, waited 30min, never got seated. They weren't very busy. But under staffed. Notbthe first time we've been there for family dinners with the same issues. They need to get it together or they'll be the next one getting closed down!!!! We left and went somewhere else! Would have been about a $200 meal
Atmosphere: 3
Food: 3
Service: 2
Waited 40 mins to get seated while there were 8 to 10 table wide open, ordered and it took 25 mins to get apps, then the apps were not only cold but looked and tasted like they had been left out for days. Food then came out and surprise was messed up too. Server was useless and should not be serving people. Not only that the bill was 100.00 for food that taste simliar to school lunch food.Will never go back
Atmosphere: 1
Food: 1
Service: 1
Food was delicious, service was excellent. Bartender very friendly and nice. Great place to gather with friends and family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Street Mushroom Swiss Burger, Classic Bacon Cheeseburger, Boneless Wings
My husband and I ate dinner there tonight. Katie was our server and she was on top of everything! She was courteous and smiling. Food and atmosphere was great!
Atmosphere: 5
Food: 5
Service: 5
No shark in my drink. Jeff would be sad.
Atmosphere: 1
Food: 1
Service: 1
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