6 people behind the counter and no one is doing anything but talking. When the “trainer” finally comes over to take the order, he takes the order gives us the drinks then walks away to talk again without ever taking payment. I had to ask them to take my payment.
Atmosphere: 1
Food: 5
Service: 1
Thirteen
Let me start this off by saying I am an employee in the mall of this location and I literally buy food here every other day. In addition a lot of times I will place an online order that includes 4-6 items. Now every time I go in person everyone is kind to me, but for some reason when picking up my online orders at this location they are downright rude. I’ve overheard the employees complaining about having to fulfill my order and how many items are in my order. They also have now forgotten an item two times in a row which is fine and I have no problem just getting credit for my item I paid for and they had no problem fixing this the first time. But today they were yet again rude, now this time straight to me over the phone. Gave me attitude and then hung up in anger and frustration at me. I did nothing wrong, I feel that maybe if they were not so angry and complaining about the items in my order maybe they would just not forget my item and then you wouldn’t have to be rude to me on the phone. Again I work here and these standards would never fly in my store right down the hall. Disappointed
Atmosphere: 3
Food: 5
Service: 1
Jessica Custer
Absolutely have down the best chicken and they handle the crowds SO well here. Positive attitudes everywhere. Definitely a great team.
Atmosphere: 5
Food: 5
Service: 5
Rn Hl
Always busy. and you don't wait too long for food. this store is one of the better ones in the area, and the best for a mall setting.
FOOD TOOK SO LONG. AND EVERYONE THAT ORDERED AFTER ME GOT THEIR FOOD FIRST. VERY DISAPPOINTED. AND DIDNT SAY MY PLEASURE.
Atmosphere: 3
Food: 1
Service: 1
David A
The chicken nuggets were so burnt and dry. This was a huge disappointment as I am a huge chick-fil-a customer. Our chicken was so dry and burnt it made me choke and I had trouble swallowing it.
Owen who was in the drive thru line and took my mine and my Mom's order NEEDS A RAISE. A HUG. A HIGH FIVE. A TROPHY. A DAY OFF (OR MORE HOURS IF HE WANTS THEM) HE DESERVES THE WORLD!!! OWEN WAS THE SWEETEST YOUNG MAN THAT WE HAVE EVER ENCOUNTERED at Chick-fil-A!!! He answered our questions. His computer crashed. AND AND AND when we tried to pay he said, IT'S ON ME!! I know we only ordered 2 drinks but he is a GEM AND WE ABSOLUTELY LOVE AND ADORE HIM!!! We will be back to look for Owen!!!! --We think that was his name ? it was Saturday April 13th around 7:14pm and he was working the outside drive thru line.
Always great food and great experience
Atmosphere: 5
Food: 5
Service: 5
6 people behind the counter and no one is doing anything but talking. When the “trainer” finally comes over to take the order, he takes the order gives us the drinks then walks away to talk again without ever taking payment. I had to ask them to take my payment.
Atmosphere: 1
Food: 5
Service: 1
Let me start this off by saying I am an employee in the mall of this location and I literally buy food here every other day. In addition a lot of times I will place an online order that includes 4-6 items. Now every time I go in person everyone is kind to me, but for some reason when picking up my online orders at this location they are downright rude. I’ve overheard the employees complaining about having to fulfill my order and how many items are in my order. They also have now forgotten an item two times in a row which is fine and I have no problem just getting credit for my item I paid for and they had no problem fixing this the first time. But today they were yet again rude, now this time straight to me over the phone. Gave me attitude and then hung up in anger and frustration at me. I did nothing wrong, I feel that maybe if they were not so angry and complaining about the items in my order maybe they would just not forget my item and then you wouldn’t have to be rude to me on the phone.
Again I work here and these standards would never fly in my store right down the hall. Disappointed
Atmosphere: 3
Food: 5
Service: 1
Absolutely have down the best chicken and they handle the crowds SO well here. Positive attitudes everywhere. Definitely a great team.
Atmosphere: 5
Food: 5
Service: 5
Always busy. and you don't wait too long for food. this store is one of the better ones in the area, and the best for a mall setting.
Atmosphere: 4
Food: 5
Service: 5
brock 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenderloins, Dr Pepper, Kale Crunch Side, Chick-Fil-A Grilled Chicken Club Sandwich, Cobb Salad, Greek Yogurt Parfait, Spicy Chicken Sandwich, Peppermint Milkshake, Chick-Fil-A Waffle Potato Fries, Sunflower Multigrain Bagel, Hash Brown Scramble Bowl, Grilled Chicken Sandwich, Spicy Southwest Salad, Grilled Chicken Sandwich Meal, Chick-Fil-A Chicken Sandwich, Chicken Nuggets, Sausage Egg & Cheese Muffin, Strawberry Milkshake, Market Salad
FOOD TOOK SO LONG. AND EVERYONE THAT ORDERED AFTER ME GOT THEIR FOOD FIRST. VERY DISAPPOINTED. AND DIDNT SAY MY PLEASURE.
Atmosphere: 3
Food: 1
Service: 1
The chicken nuggets were so burnt and dry. This was a huge disappointment as I am a huge chick-fil-a customer. Our chicken was so dry and burnt it made me choke and I had trouble swallowing it.
It was so bad I wouldn’t even give it to my dog.
Not good
Atmosphere: 1
Food: 1
Service: 2
Not good
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Not good
Atmosphere: 1
Food: 1
Service: 2
A LeMoNaDe AlRiGhT Gud place yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Nuggets
Great food
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Peppermint Milkshake
Owen who was in the drive thru line and took my mine and my Mom's order NEEDS A RAISE. A HUG. A HIGH FIVE. A TROPHY. A DAY OFF (OR MORE HOURS IF HE WANTS THEM) HE DESERVES THE WORLD!!! OWEN WAS THE SWEETEST YOUNG MAN THAT WE HAVE EVER ENCOUNTERED at Chick-fil-A!!! He answered our questions. His computer crashed. AND AND AND when we tried to pay he said, IT'S ON ME!! I know we only ordered 2 drinks but he is a GEM AND WE ABSOLUTELY LOVE AND ADORE HIM!!! We will be back to look for Owen!!!! --We think that was his name ? it was Saturday April 13th around 7:14pm and he was working the outside drive thru line.
Atmosphere: 5
Food: 5
Service: 5
Always great customer service and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenderloins, Spicy Chicken Sandwich, Grilled Chicken Sandwich, Spicy Chicken Sandwich Deluxe Meal, Spicy Southwest Salad, Grilled Chicken Sandwich Meal
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