Tried to call you pre-order my latte since I was short on time. No answer. But thanks goodness not too busy.
Atmosphere: 4
Food: 4
Service: 4
Jennifer Ryan
I Attended the open mic, kids are not welcome and it was very obvious. My girls were quieter and more respectful than the adults, who were talking over the musician. One person made a comment about hating kids, the person running it told my kids to behave even though they weren't doing anything wrong. Felt very uncomfortable, we weren't wanted there at all. Far from cozy. It's sad when full grown adults bully children. My girls did not deserve to be treated that way. Stuck up people and atmosphere all around.
Atmosphere: 1
Anthony Ryan
Not a kid friendly atmosphere at the open mic, terrible experience my children were both nothing but well-behaved the whole time but were ridiculed by a couple people in the audience and apparently awkwardly being parented by asking if they were going to behave by the guy running it and he even asked them twice if they really wanted to be there. I can't believe I actually hyped this place up the way I did. I am a musician that represents mental health awareness and this is not the venue I choose to frequent anymore. I didn't even know about this situation until after I played. I wish my wife could have told me about this ridiculous behavior before I plugged in because I wouldn't even have played here at all. This is not her fault but their fault!!!! You people should be ashamed of yourselves. It is also VERY obvious that this open mic is way below my level. This place is not worth my time or effort and is nothing but an extreme example of what I am fighting against through music. I am sick and tired of people putting other people down especially children!!!!! Don't let that pretty building fool you people because it is oozing with hatred and negativity.and the guilty swear their innocence quick in the comments ? this place is a bad joke
Atmosphere: 1
Food: 1
Service: 1
Jeanne Messana
Open mic night once a month. Cozy atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastry
Karla P.
Cute little coffee house with breakfast and lunch choices. Fresh baked goods and snack options.
Jodi Sabella
Lattes and baked goods are great—if you get what you order. A four person order seemed to completely overwhelm the staff and only two of the four in my group received their orders. When confronted about not receiving items I was actually yelled at that it was handed to a member of the group.. weird being no one received it. Naturally the receipt shows only a total and not an itemized list but nevertheless I love to pay for items not received and then get yelled at that I’m wrong.There’s one exceptionally loud mouthed employee there that not only killed the relaxed coffee house vibes that the ambiance suggests, but seemed to stress out her employees and coworkers as well. She screamed at staff and customers alike and has the customer service skills for a dingy diner instead of a cozy coffee shop. She seemed to be one of the managers or higher up positions too, which was mind blowing.
Atmosphere: 1
Food: 4
Service: 1
Kevin Morrison
Staff was awesome, friendly and fun.Even gave us directions to enjoy the waterfall!
Stopped by while spending the weekend in the area. Great atmosphere and great service. Bacon avocado toast was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Avocado Toast
Bavard Rahdar
Great little coffee shop. Fresh brewed coffee, lots of milk alternatives including oat milk, and fresh baked pastries and made to order sandwiches. The place was packed and stayed busy for the entire hour we spent here and they kept the line moving, drinks and food coming out fast even with only two people.
I've visited alot of coffee shops and this one really stands out! Amazing quality of food and unique options. Coffee was absolutely perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Sonny Albright
Excellent food and coffee and a great atmosphere!Our order came out a bit messed up due to some sort of "miscommunication" as it was explained to me. The staff were nothing but friendly and helpful, but for the price of fare here I wish the service was a little better. Will still consider coming back for the very good quiche and coffee
Atmosphere: 5
Food: 5
Service: 3
Cotylee Morales
Literally the world's greatest chocolate chip croissants you'll ever eat! Worth every minute in line. Pastries were amazing! Employee's are super friendly! Worth the 2 hour trip !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastry
Pam Smith
Amazing!!!! Love Cocoon. The staff is THE BEST. I was a vendor at the Silk Mill Craft Show and stopped in Cocoon to grab coffee and lunch both days. Even with a packed house…staff was so friendly and helpful. They worked together as a team and appeared to be having fun. (Settlers you are fortunate to have this groupon your team’!!)Loved the vibe!!, Coffee, egg sandwich and turkey club were delicious! Lauren you rock! Thanks for the magic ice too. Have a wonderful holiday! I’ll be back ???❤️
Tried to call you pre-order my latte since I was short on time. No answer. But thanks goodness not too busy.
Atmosphere: 4
Food: 4
Service: 4
I Attended the open mic, kids are not welcome and it was very obvious. My girls were quieter and more respectful than the adults, who were talking over the musician. One person made a comment about hating kids, the person running it told my kids to behave even though they weren't doing anything wrong. Felt very uncomfortable, we weren't wanted there at all. Far from cozy. It's sad when full grown adults bully children. My girls did not deserve to be treated that way. Stuck up people and atmosphere all around.
Atmosphere: 1
Not a kid friendly atmosphere at the open mic, terrible experience my children were both nothing but well-behaved the whole time but were ridiculed by a couple people in the audience and apparently awkwardly being parented by asking if they were going to behave by the guy running it and he even asked them twice if they really wanted to be there. I can't believe I actually hyped this place up the way I did. I am a musician that represents mental health awareness and this is not the venue I choose to frequent anymore. I didn't even know about this situation until after I played. I wish my wife could have told me about this ridiculous behavior before I plugged in because I wouldn't even have played here at all. This is not her fault but their fault!!!! You people should be ashamed of yourselves. It is also VERY obvious that this open mic is way below my level. This place is not worth my time or effort and is nothing but an extreme example of what I am fighting against through music. I am sick and tired of people putting other people down especially children!!!!! Don't let that pretty building fool you people because it is oozing with hatred and negativity.and the guilty swear their innocence quick in the comments ? this place is a bad joke
Atmosphere: 1
Food: 1
Service: 1
Open mic night once a month. Cozy atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastry
Cute little coffee house with breakfast and lunch choices. Fresh baked goods and snack options.
Lattes and baked goods are great—if you get what you order. A four person order seemed to completely overwhelm the staff and only two of the four in my group received their orders. When confronted about not receiving items I was actually yelled at that it was handed to a member of the group.. weird being no one received it. Naturally the receipt shows only a total and not an itemized list but nevertheless I love to pay for items not received and then get yelled at that I’m wrong.There’s one exceptionally loud mouthed employee there that not only killed the relaxed coffee house vibes that the ambiance suggests, but seemed to stress out her employees and coworkers as well. She screamed at staff and customers alike and has the customer service skills for a dingy diner instead of a cozy coffee shop. She seemed to be one of the managers or higher up positions too, which was mind blowing.
Atmosphere: 1
Food: 4
Service: 1
Staff was awesome, friendly and fun.Even gave us directions to enjoy the waterfall!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Bacon Avocado Toast, Pastry, Bakery, Muffins
Stopped by while spending the weekend in the area. Great atmosphere and great service. Bacon avocado toast was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Avocado Toast
Great little coffee shop. Fresh brewed coffee, lots of milk alternatives including oat milk, and fresh baked pastries and made to order sandwiches. The place was packed and stayed busy for the entire hour we spent here and they kept the line moving, drinks and food coming out fast even with only two people.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Breakfast Sandwich, Croissants, Pastry
Cool local coffee shop ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastry, Bakery
Restaurantji Recommends
Great hot
Atmosphere: 5
Service: 4
I've visited alot of coffee shops and this one really stands out! Amazing quality of food and unique options. Coffee was absolutely perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Excellent food and coffee and a great atmosphere!Our order came out a bit messed up due to some sort of "miscommunication" as it was explained to me. The staff were nothing but friendly and helpful, but for the price of fare here I wish the service was a little better. Will still consider coming back for the very good quiche and coffee
Atmosphere: 5
Food: 5
Service: 3
Literally the world's greatest chocolate chip croissants you'll ever eat! Worth every minute in line. Pastries were amazing! Employee's are super friendly! Worth the 2 hour trip !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastry
Amazing!!!! Love Cocoon. The staff is THE BEST. I was a vendor at the Silk Mill Craft Show and stopped in Cocoon to grab coffee and lunch both days. Even with a packed house…staff was so friendly and helpful. They worked together as a team and appeared to be having fun. (Settlers you are fortunate to have this groupon your team’!!)Loved the vibe!!, Coffee, egg sandwich and turkey club were delicious! Lauren you rock! Thanks for the magic ice too. Have a wonderful holiday! I’ll be back ???❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich