Rita's Italian Ice & Frozen Custard
139 S Hanover St, Hummelstown
(717) 482-8916
Recent Reviews
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by far the worst experience ever the little lady that took my order had an attitude paid my money she made the drink wrong and then got mad at me because I requested the right drink and I told her I don't work there I asked for a particular drink and you gave me the wrong drink and you're mad that you have to fix it
Bought a large caramel coffe in the afternoon and they gave me a cup cap
Stopped in after going to the less than stellar antique store next door. Their blackberry Italian ice was amazing.
I’ve been coming to this Rita’s for a while, but after tonight, I’m really disappointed. I came to meet friends and got in line at 8:52 PM—well before their posted closing time of 9:00 PM. My friends were just ahead of me and placed their orders, but when it was our turn (only three people behind them), the employees abruptly announced they were done taking orders and closing by saying “WE’RE NOT SERVING ANYONE ELSE TONIGHT” and shut their blinds.
It’s frustrating that three staff members couldn’t handle a short line, and worse, my friends said one of the workers was visibly upset, almost throwing a tantrum and shouting that they were closed as soon as they saw people still outside. That kind of attitude is really unprofessional.
Customer service at this location has gone downhill, and it’s disappointing to see how little regard they now show for customers. We recommend cubby’s down the street. Support a small business with kind staff that is always excited to see customers!
Always have to stop by when I'm actually near a location. Wished their were more Rita's in other states! Custard was super smooth & tasty as usual. 😋
If you aren't open put it online, drove here twice and you weren't open
Atmosphere: 1
Food: 5
Service: 1
Great frozen custard. Good service.
Atmosphere: 4
Food: 4
Service: 4
the cherry ice was so good
Lovely corner location, variety of choices and decent prices.
Atmosphere: 5
Food: 5
Service: 4
Always a good choice on a hot day. I wish it wasn't getting so expensive though.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice
Restaurantji Recommends
Staff is always pleasant and the assortment is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Fusion Gelati, Custard
Staff is always pleasant and the assortment is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Fusion Gelati, Custard, Italian Ice
Delicious treats! There is a nice pavilion nearby to sit and enjoy the treats outside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Custard and Mango Ice, Custard, Italian Ice
Good customer service
Atmosphere: 4
Food: 3
Service: 3
Good customer
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Italian Ice
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