Customers` Favorites
Customers` Favorites
“My Son and I and my Best Friend were there yesterday for the first time and we absolutely loved it .... delicious! Nice atmosphere and the staff was excellent. We'll definitely be going back. I highly recommend you won't be disappointed.🍔🍟“
Customers` Favorites
“We had burgers cheese fries and smoothies- recommend them all! Very nice girls when we went to pick up our food! We will be going back!“
Customers` Favorites
“I was surprised to see so many bad reviews. I know everyone’s experience is different but I was in and out in less than a half hour. Sat down at 12:01 and had my food on my table at 12:15. My waitress asked several times if she could do anything else. And she was friendly. My worries for the bad reviews went away quickly.“
Customers` Favorites
“We stopped in at Applebee’s tonight and overall had a good experience, thanks largely to our server Lexi and the manager, Adam.
We had about a 10-minute wait to be seated, which wasn’t bad. Once we sat down, Lexi greeted us right away, took our drink order, and got our kids’ meals started. We ordered two kids’ chicken tenders with fries, plus a side of applesauce and a side of strawberries. They don’t normally offer strawberries as a side, but for $1.75 she made it happen. It wasn’t a huge portion, but the fact that she went out of her way to accommodate that request was appreciated.
Drinks came out quickly, and the kids’ food followed about 4 minutes after we ordered – incredibly fast, which is a huge help when you’ve got little ones. My wife and I both ordered the appetizer trio. I chose the pickle fries, crunchy shrimp, garlic parm boneless wings, and a side Caesar salad. My wife got mozzarella sticks, BBQ boneless wings, chicken wonton tacos, and an order of loaded waffle fries.
Unfortunately, after about a 25-minute wait, the food came out ice cold. On top of that, the sauces were served in large ramekins and had spilled over into the food, and the loaded waffle fries were burnt from sitting too long in the salamander. When Lexi came back to check on us and I explained the issue, she immediately grabbed her manager instead of making excuses.
Adam, the manager, came over, listened to everything, and handled it exactly how you’d hope. He offered to remake the food right away. I joked, “Not if it’s going to take another 25 minutes,” and he confidently said it wouldn’t and to give him about 5 minutes. It really felt like he went back there and took care of it himself, because within about 5 minutes, we had fresh, hot food in front of us. The difference was night and day. Yes, in total we waited around 40 minutes from the original order to finally getting food we could enjoy, but Adam absolutely owned the mistake and made it right without attitude or pushback. That goes a long way. We were happy to pay full price because of how professionally he handled it. Great job, Adam.
Lexi’s service throughout was friendly and attentive. At the end, she brought us boxes and a to-go bag for our leftovers – something you rarely see handled that thoughtfully anymore. Extra points for her hospitality.
Our bill was around $63 and we left a $15 tip. Despite the rocky start with the food, the way Adam and Lexi took care of us is the reason we’d consider coming back. Mistakes happen – it’s how you fix them that matters, and they did a great job.
On top of that, this was honestly one of the nicer Applebee’s locations I’ve been to. The layout felt open and comfortable, the dining area and bar were very clean, and the overall ambiance was relaxed and welcoming. Even the men’s restroom stood out — they had screens by the urinals, which I’ve never seen before in a casual restaurant and thought was a pretty cool touch. It all added up to a place that felt well cared for and intentionally maintained.“
Customers` Favorites
“This has always been my go to DQ.
Today they made a very difficult situation a little better.
Shout out to the Jeannette DQ! On our way to the a Vet with Max our German Shepard, we noticed that the window was open at our DQ on Rt 130 in Jeannette/Hempfield. We had to pull over to rearrange the seating with the dog in the Explorer. I went up to the window and asked if by chance had any Ice Cream to give our dog. I explained where we were headed and why. The owner said "Hold on 1 Minute". A minute later he came walking around the corner with a dish of Ice Creame for our Max. He asked if he could see him. I opened up the hatch and he gave him the ice creame and petted Max for a few minutes. Can't thank him enough. This little jesture of kindness was huge for us. We were able to give Max one last treat! Thank you so much. I hope this message goes viral and you get paid 1,000 fold. You totally deserve it. Dairy Queen (Treat)“
Customers` Favorites
“Good atmosphere, good service. Decent happy hour specials. There only problem is they can’t manage their online location so people think that they’re in Virginia!“
Customers` Favorites
“Everything lol! Food is great“
Customers` Favorites
“Cannot order online for take out because they do NOT show the two for $25.00 etc.“
“Went to Smokey Bones for the first time in years bc I saw they had a BOGO. My husband & I are wing connoisseurs, so we had to go. Server was very sweet. I wish we had cash but I forgot to bring some, but she got tipped well. She was very understanding. 10/10 We had the smoked wings years ago & loved them so we thought we'll give SB another try. We started out with the fried pickles & mini mag nachos. The pickles were fire 8.5/10, but the nachos were out of this world. I would go just to get nachos. 10/10 I also got the berry sangria that was on special for $3 between 4-6pm... it was so good. I could go there just for nachos & sangrias. lol 10/10 Then I got the garden salad. I was surprised it was all a spring mix with no iceburg, but I wasnt mad about it. It was very good & their ranch has good flavor. Some of these ranches out here tasting like nothing. Loved the big tomatoes & cucumbers in it. The one thing is the croutons were grainy like cornbread. Not my favorite croutons, but still very good. 8/10 Then we got the wings. We knew we liked the smoked so we wanted to try the traditional. Ordered 24 wings (Got the 12 BOGO.) My husband & I love Sweet & Hot. We asked to try the Teriyaki & Mango Habanero & our server was nice enough to oblige. We decided on the Mango Habanero. When they came they weren't hot, which is always sad. Not only that, I like flats & my husband likes drums. Imagine my disappointment when out of 24 wings there were 3 flats. THREE! I am of the mindset that you should always split evenly if not requested. But, anyways... the wings were terrible. Not hot, dry, chewy, hard to eat. My husband & I agreed. We really tried. I spit a lot of mine out. We spoke to the manager & he was very nice & accommodating. He did refund the wings. 3/10 for the wings, 10/10 for the Customer Service. Before we left I knew I had to force the Roasted Banana Pudding on my husband. He loves banana pudding but never orders desserts for himself so I had to do it for him. Man, was he in love. He went to town on that thing like it was going out of style. His exact words were, "this is so good it totally saved the night, total redemption". lol Seeing my husband happy... 11/10.“
Customers` Favorites
“top notch all around! The best pizza around! Chris and team brought their pizza wagon to our Veterans Memorial run on short notice and ended up being a smaller turn out than expected and still hung in there for us. Great pizza and amazing human beings. Thanks again guys!! Next year bigger and better for our Veterans! you guys rock!“
Customers` Favorites
“This was my first time at Five Guys. The guy behind the counter was awesome and even suggested an awesome milkshake flavor. The burgers were fresh and yummy so we will def be a returning customer.“
Customers` Favorites
“Best Sicilian pizza in the area. My ONLY knock... Is sometimes not always but once in a blue moon it'll be a little over sauced but I'd rather have a little extra than less where I'm just eating cheesey bread with not enough sauce.
I haven't even tried anything else on the menu because the Sicilian is that good.“
Customers` Favorites
“We had a great experience here! First time at this location. The service was great! The food was delicious and very fast! We were greeted as soon as we walked in the door. They accommodated everything we asked for! We will definitely return and left with a smile!“
Customers` Favorites
“I went to enjoy dinner and their indoor play place tonight with my two young boys. The manager who took my order was so kind. She talked to my boys and carried our tray of food to the room as I had my hands full. She even noticed I didn't have napkins and went and grabbed us some. It made my night. A little kindness goes a long way. ❤“
Customers` Favorites
“The food has been fresh and tasty during our visits. Carry out ordering online is convenient.“
Customers` Favorites
“I love this DQ. Everyone is always very polite, smiling and caring. They know you by name as soon as you walk through the door. In addition Its always great knowing my burgers are make fresh for each order and their blizzards are flipped with a smile.“
Customers` Favorites
“Neko!!! Your service is so great, and my mum thought you were awesome. I wish I could find more enthusiasm in workers similar to yours in other places. Next time I’m telling her to get a cookie.“
Customers` Favorites
“Needed a last minute birthday cake for my fiancé’s son and they went above and beyond for me!!“
Customers` Favorites
“My burger was well made and hot . i ordered chili as well and it was very good. The customer service was very good and the establishment was clean . Everyone was helpful and friendly .“
Customers` Favorites
“Ashley is awesome!! She is one of the best servers at the Herminie DQ!! Her smile (even through the mask) is apparent and her laugh is contagious. It is awesome to have such great service. Ashley's attitude and zest for life will take her places in the future. Best of luck and thanks for the awesome service!!“
Customers` Favorites
“I’ve lived near this place for a good part of life and always get the same order really, but it’s always got nice fresh veggies and all seems to of just got made and hasn’t sat. Never rude worker interactions and it’s quick getting the food out“
Customers` Favorites
“Meagan and her Team was great today made 13 tastey treats for us!“
Customers` Favorites
“I stopped going here last year because you never knew when they were going to be open or closed. They never followed their store hours. But it's McRib time and they are the only McDs in Westmoreland that has it at this point. I really dreaded going to this location. But the employees and food was above expectations. Idk if they still close whenever they feel like it. But the McDs today acted professional and has some really excellent employees. Thank you for a delicious McRib and service. (The pic was from an earlier visit at the drive thru) Tyson lives McDs“
Customers` Favorites
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“Best Burger King we have ever been to. If you want a burger that looks just like the commercials, this is the one. No mess, no wrong order. If they were all like this, Burger King might the top fast food restaurant. Special order without any issues at all. This is our 2nd time there.“