We came in it was pretty late, food was ok, we had some sushi rolls an habachi, the person that did the habachi was super friendly and made great food, he also was very helpful in getting us all the essentials, like napkins, drinks and the rest of our food. Place needs a good remodeling and more friendly servers.
Atmosphere: 1
Food: 3
Service: 1
Jason Wilson
Went to eat here and they had a paper sign hand written on the door that said closed 3-4.. it was 3:57 so I checked the door to see if it was time yet. It was open. We stood at the counter while 4 employees where in the back of the restaurant. After they noticed us walk in then began to talk to each other if they should actually serve us or not... Then the waitress comes up and says we can serve you but not for another half an hour...
Yesenia Fazel
Can be slow but that’s every place. The food and service here are amazing 😊
Atmosphere: 4
Food: 5
Service: 5
A
Got sat at a table right away but had no utensils for our apps. Sushi took a while and the on top of that I was handed our check when I didn’t get my meal or my daughters.
Asked for my and daughter’s food to go. Waitress was terrible, never checked in on us or realized we didn’t have our food. I usually tip very well, but the service was terrible.
Service: 1
Jackie Shaffer
Good sushi but poor customer service. I waited over an hour for my order. The staff is very slow and not friendly.
Atmosphere: 4
Food: 5
Service: 1
Atlas
Walked into this place with my brother, and was going to be sat at a table that was right on top of another family. I requested to sit at another table right behind, which was a large table. The old female that claims she is a manager, after agreeing to seat us there, and after we received our drinks told us to move to another table since a large party walked in?! When originally she agreed to seat us at this table. When we told her we will just leave then, she smiled and said okay! My family and I will NEVER eat at this place again, and I have been coming here for years! The old lady that runs the place looks like she does not like her job at all! Avoid this place if you truly care about being treated with respect, and not thrown out so you can make more money off a larger party! Disgusting!
Atmosphere: 1
Food: 1
Service: 1
Ted Gilmartin
We ordered our food and after an hour and fifteen minutes it had still not arrived. We asked how much longer it would be and they could not give us an answer. We told the polite waitress that we just wanted to cancel our order. She was embarrassed on the way the nasty lady (I’m assuming the owner) was treating us. After paying $20 for three side salads we left. No apologies were offered only nasty looks from that same nasty lady working the register. I will never visit this place again.
Atmosphere: 1
Food: 1
Service: 1
Belle Evans
They will lie about their availability to get you to come in and hope you wait around. They let you make reservations on the phone but will not honor them when you show up.
Service: 1
Rayne Hoke
worst service but great food
Atmosphere: 1
Food: 5
Service: 1
Bernardo Melendez
My teenage granddaughter and two of her friends went to eat at the Lebanon kugos yesterday afternoon they ordered three dishes. two of them came out at the same time and when they were almost done eating the last one came out which I think is ridiculous. they should have fed them together then they charge them 15% on the receipt that the kids say were not told about and then one of them paid in cash and they never gave her her change back. is this the kind of place kugos is?
I placed a pickup and they said 25 minutes. I went in 5 minutes after the time they said but had to wait an extra 50 minutes. People walked in, ate, and left before i got my food. Unfortunately it wasn’t worth the wait. The sushi felt old and poor quality, almost no rice on the roll, the shrimp was rubbery, and the seaweed salad tasted like it was fermented for months. Just disappointing overall.
Atmosphere: 3
Food: 2
Service: 1
Ty Shed
Food was great…but spent 2 hours here. Took forever to get drinks, food and the checks. Had a coupon for the dinner and they would not accept it even tho it was more then valid. Also got sushi with an allergy of something in it. They made it wrong an the solution to fixing it was just take it off and still serve it until we over heard them saying that. Then they remade it an were rude about it.
Atmosphere: 1
Food: 4
Service: 1
Diana Jaramillo
We come here every week and absolutely love it! The dumplings are always fresh and flavorful, the atmosphere is warm and inviting, and the staff is consistently friendly and attentive. It’s easily one of our favorite spots — a true gem that never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Kendyl Galbraith
Super disappointed. I hadn’t been to Kugos in a few years. Decided to get some sushi to go. I got two rolls that had avavado in it and the avacado was SO brown. Not just slightly brown. Grossed me out so I picked it out 🙄 too much $ for that!
We came in it was pretty late, food was ok, we had some sushi rolls an habachi, the person that did the habachi was super friendly and made great food, he also was very helpful in getting us all the essentials, like napkins, drinks and the rest of our food. Place needs a good remodeling and more friendly servers.
Atmosphere: 1
Food: 3
Service: 1
Went to eat here and they had a paper sign hand written on the door that said closed 3-4.. it was 3:57 so I checked the door to see if it was time yet. It was open. We stood at the counter while 4 employees where in the back of the restaurant. After they noticed us walk in then began to talk to each other if they should actually serve us or not... Then the waitress comes up and says we can serve you but not for another half an hour...
Can be slow but that’s every place. The food and service here are amazing 😊
Atmosphere: 4
Food: 5
Service: 5
Got sat at a table right away but had no utensils for our apps. Sushi took a while and the on top of that I was handed our check when I didn’t get my meal or my daughters.
Asked for my and daughter’s food to go. Waitress was terrible, never checked in on us or realized we didn’t have our food. I usually tip very well, but the service was terrible.
Service: 1
Good sushi but poor customer service. I waited over an hour for my order. The staff is very slow and not friendly.
Atmosphere: 4
Food: 5
Service: 1
Walked into this place with my brother, and was going to be sat at a table that was right on top of another family. I requested to sit at another table right behind, which was a large table. The old female that claims she is a manager, after agreeing to seat us there, and after we received our drinks told us to move to another table since a large party walked in?! When originally she agreed to seat us at this table. When we told her we will just leave then, she smiled and said okay! My family and I will NEVER eat at this place again, and I have been coming here for years! The old lady that runs the place looks like she does not like her job at all! Avoid this place if you truly care about being treated with respect, and not thrown out so you can make more money off a larger party! Disgusting!
Atmosphere: 1
Food: 1
Service: 1
We ordered our food and after an hour and fifteen minutes it had still not arrived. We asked how much longer it would be and they could not give us an answer. We told the polite waitress that we just wanted to cancel our order. She was embarrassed on the way the nasty lady (I’m assuming the owner) was treating us. After paying $20 for three side salads we left. No apologies were offered only nasty looks from that same nasty lady working the register. I will never visit this place again.
Atmosphere: 1
Food: 1
Service: 1
They will lie about their availability to get you to come in and hope you wait around. They let you make reservations on the phone but will not honor them when you show up.
Service: 1
worst service but great food
Atmosphere: 1
Food: 5
Service: 1
My teenage granddaughter and two of her friends went to eat at the Lebanon kugos yesterday afternoon they ordered three dishes. two of them came out at the same time and when they were almost done eating the last one came out which I think is ridiculous. they should have fed them together then they charge them 15% on the receipt that the kids say were not told about and then one of them paid in cash and they never gave her her change back. is this the kind of place kugos is?
Restaurantji Recommends
I placed a pickup and they said 25 minutes. I went in 5 minutes after the time they said but had to wait an extra 50 minutes. People walked in, ate, and left before i got my food. Unfortunately it wasn’t worth the wait. The sushi felt old and poor quality, almost no rice on the roll, the shrimp was rubbery, and the seaweed salad tasted like it was fermented for months. Just disappointing overall.
Atmosphere: 3
Food: 2
Service: 1
Food was great…but spent 2 hours here. Took forever to get drinks, food and the checks. Had a coupon for the dinner and they would not accept it even tho it was more then valid. Also got sushi with an allergy of something in it. They made it wrong an the solution to fixing it was just take it off and still serve it until we over heard them saying that. Then they remade it an were rude about it.
Atmosphere: 1
Food: 4
Service: 1
We come here every week and absolutely love it! The dumplings are always fresh and flavorful, the atmosphere is warm and inviting, and the staff is consistently friendly and attentive. It’s easily one of our favorite spots — a true gem that never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Super disappointed. I hadn’t been to Kugos in a few years. Decided to get some sushi to go. I got two rolls that had avavado in it and the avacado was SO brown. Not just slightly brown. Grossed me out so I picked it out 🙄 too much $ for that!
Atmosphere: 4
Food: 2
Service: 5
Excellent food. Chef was entertaining!
Atmosphere: 5
Food: 5
Service: 5
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