Amazing service , amazing food , had gotten the hibachi steak and scallops which was very very good ! Very good customer service, good jokes , and just overall a great experience thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Aja Collins
First visit since there post COVID re-open and I was highly disappointed to say the least. Initially ecstatic tonsee they were opened to the public and not just take out! This used to be a favorite for any special occasion or when we had a hankering for sushi. Myself and 3 others (party of 4) went last night to celebrate my friends Birthday. They only had 1 cook on for the whole restaurant for hibachi. He rushed through our meal and was very impersonal. We ordered 2 sushi rolls (the Gorilla role $15 and the White Dragon $14) they both fell completely apart when picked up to eat with your fingers because you couldn't hold them with chopsticks. The couple next to us also ordered the Godzilla role before us and asked me as I took our first bite if it fell apart as I was fishing half my rice out of my soy sauce bowl. The owner (she is always so pleasant- at least that never changed->being sarcastic) was offended when I got up to get a 2nd pair of chopsticks and a soy sauce dish bc she only brought 1 of each when she delivered our sushi. You no longer get Miso soup and a salad- it's one or the other. No shrimp appetizer. And the vegetables- hardly had any zuchinni, and we are now adding tri-colored bell peppers to the mix as well as cauliflower. My friend got chicken and scallops for her meal and they were not the large bay scallops that you used to get- they were 5 tiny scallops about the size of a nickel when it was all said and done. The yum yum sauce is now white and chunky- not sure why they changed it, but tastes NOTHING like yumyum sauce at all! And for the kicker...she added a 15% gratuity to our bill- our 4 top- 2 couples! When we asked about it all she could say was "yeah," and I tried asking had we just walked in my husband and I would we have been charged gratuity...she said, "yeah," this apparently is now policy! We tipped the bus boy $5 and for the record , we would have left a 25-30% tip, but the overall experience and quality down right stunk. I know that we will not be returning to our once favorite restaurant for all occassions- we will go to either Misago at the old 422 Inn in Lebanon, Wasabi in Hershey, or Tokyo in Wyomissing! Much friendlier atmosphere, better food, and why change something if it's NOT broken?
My sister went to go in and pick up our order. The lady at the front was rude. My sister told her the name and phone number and the lady, with an attitude, told her “you need to know what’s in the order”. My sister told her and then the lady proceeded to help 5 other customers, rather than my sister. IDK who u got working here. But the last few times i’ve been, it’s been unpleasant. Food is good. Service sucks.
Atmosphere: 3
Food: 4
Service: 1
Miss Mem
My favorite place!
Atmosphere: 5
Food: 5
Service: 5
Barron
Best place around! We love Kugo!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Hibachi Chicken
Wilmarie Quinones
Excellent birthday experience ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
John Baycich
Been here a few times and food is always very good. Have not done the hibachi grill just table service. It's not fancy but very presentable.
This is easily my favorite place to dine at. I always order the hibachi. The steak, shrimp, and chicken are great, and the vegetables are good, but the rice is amazing!
Atmosphere: 4
Food: 5
Service: 4
Arlin Strickler
My first time ever at a hibachi grill. Loved it very much!! Food was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Michaela Werner
I hadn’t been here in years, but I was in the area, so I decided to order takeout sushi. I checked my bag as I was walking out and realized an item was missing. I went back in and he told me it was on the bottom of the bag. I took everything out to show him (there were two small boxes of sushi) so it was pretty obvious the spring rolls were missing. He politely retrieved them from the back where he forgot them and apologized. That wasn’t a big deal by itself even though they did not seem busy enough at the time to not have made sure the entire order was packed. However the biggest issue was that my sushi did not have a clean, fresh taste. You could tell by looking at it that it wasn’t made with quality ingredients. My salmon sushi had a pin bone in it and did not taste very good. The other items I got were also disappointing. I only ate some of it because most of it was off-putting. Needless to say, I won’t be returning.
Sheila Smith
We got take out here a few weeks ago and it was phenomenal, filet and shrimp. We got it again today and not quite as good. Not as much filet, only 1 mushroom and lots of broccoli!! Also ordered sushi this time and they put it in the same bag as the hot food. Sushi is supposed to be cold!!!
Wanda Colon
Very Good food, Kid friendly an very good with the kids ‼️ We loved it ‼️
Amazing food and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Hibachi Chicken, Salad
Amazing service , amazing food , had gotten the hibachi steak and scallops which was very very good ! Very good customer service, good jokes , and just overall a great experience thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
First visit since there post COVID re-open and I was highly disappointed to say the least. Initially ecstatic tonsee they were opened to the public and not just take out! This used to be a favorite for any special occasion or when we had a hankering for sushi. Myself and 3 others (party of 4) went last night to celebrate my friends Birthday. They only had 1 cook on for the whole restaurant for hibachi. He rushed through our meal and was very impersonal. We ordered 2 sushi rolls (the Gorilla role $15 and the White Dragon $14) they both fell completely apart when picked up to eat with your fingers because you couldn't hold them with chopsticks. The couple next to us also ordered the Godzilla role before us and asked me as I took our first bite if it fell apart as I was fishing half my rice out of my soy sauce bowl. The owner (she is always so pleasant- at least that never changed->being sarcastic) was offended when I got up to get a 2nd pair of chopsticks and a soy sauce dish bc she only brought 1 of each when she delivered our sushi. You no longer get Miso soup and a salad- it's one or the other. No shrimp appetizer. And the vegetables- hardly had any zuchinni, and we are now adding tri-colored bell peppers to the mix as well as cauliflower. My friend got chicken and scallops for her meal and they were not the large bay scallops that you used to get- they were 5 tiny scallops about the size of a nickel when it was all said and done. The yum yum sauce is now white and chunky- not sure why they changed it, but tastes NOTHING like yumyum sauce at all! And for the kicker...she added a 15% gratuity to our bill- our 4 top- 2 couples! When we asked about it all she could say was "yeah," and I tried asking had we just walked in my husband and I would we have been charged gratuity...she said, "yeah," this apparently is now policy! We tipped the bus boy $5 and for the record , we would have left a 25-30% tip, but the overall experience and quality down right stunk. I know that we will not be returning to our once favorite restaurant for all occassions- we will go to either Misago at the old 422 Inn in Lebanon, Wasabi in Hershey, or Tokyo in Wyomissing! Much friendlier atmosphere, better food, and why change something if it's NOT broken?
Delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi Rolls, Steak, Sushi, Beef Negimaki
Love the food ALWAYS! ✨
Atmosphere: 4
Food: 5
Service: 4
My sister went to go in and pick up our order. The lady at the front was rude. My sister told her the name and phone number and the lady, with an attitude, told her “you need to know what’s in the order”. My sister told her and then the lady proceeded to help 5 other customers, rather than my sister. IDK who u got working here. But the last few times i’ve been, it’s been unpleasant. Food is good. Service sucks.
Atmosphere: 3
Food: 4
Service: 1
My favorite place!
Atmosphere: 5
Food: 5
Service: 5
Best place around! We love Kugo!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Hibachi Chicken
Excellent birthday experience ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Been here a few times and food is always very good. Have not done the hibachi grill just table service. It's not fancy but very presentable.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
This is easily my favorite place to dine at.
I always order the hibachi. The steak, shrimp, and chicken are great, and the vegetables are good, but the rice is amazing!
Atmosphere: 4
Food: 5
Service: 4
My first time ever at a hibachi grill. Loved it very much!! Food was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
I hadn’t been here in years, but I was in the area, so I decided to order takeout sushi. I checked my bag as I was walking out and realized an item was missing. I went back in and he told me it was on the bottom of the bag. I took everything out to show him (there were two small boxes of sushi) so it was pretty obvious the spring rolls were missing. He politely retrieved them from the back where he forgot them and apologized. That wasn’t a big deal by itself even though they did not seem busy enough at the time to not have made sure the entire order was packed. However the biggest issue was that my sushi did not have a clean, fresh taste. You could tell by looking at it that it wasn’t made with quality ingredients. My salmon sushi had a pin bone in it and did not taste very good. The other items I got were also disappointing. I only ate some of it because most of it was off-putting. Needless to say, I won’t be returning.
We got take out here a few weeks ago and it was phenomenal, filet and shrimp. We got it again today and not quite as good. Not as much filet, only 1 mushroom and lots of broccoli!! Also ordered sushi this time and they put it in the same bag as the hot food. Sushi is supposed to be cold!!!
Very Good food, Kid friendly an very good with the kids ‼️ We loved it ‼️
Atmosphere: 5
Food: 5
Service: 5
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