It’s a cute little shop but they get lots of pretzels out. While they’re not a healthy option they are a delicious one. I’ve rarely ever been disappointed in the pretzels there and they always make a great addition to any party. I would recommend!
Atmosphere: 5
Food: 5
Service: 5
Kerry Boyd
I always enjoy the taste of Philly Pretzel Factory soft pretzels. I got the 5 for 5.00 which is a very good deal. Because they were near closing my pretzels were not warm. That was my only disappointment. Service was courteous and quick!
Atmosphere: 4
Food: 4
Service: 5
BookWormsareCute
The pretzle dog was very gross.
Atmosphere: 4
Food: 2
Service: 4
Jane S
Employees are always Nice here..we are from Philly so of course gotta have these .always Hot and Fresh .Sampled the new poppers and they Both are great ...
Atmosphere: 5
Food: 5
Service: 5
John Wilcox
One of the worst failed restaurant inspections I have ever read. Will not return until I see a follow up inspection.
Kristin Refford
Great service but to my surprise when I got home with my box of rivets They were over cooked and extremely dry 😒 I was so looking forward to them
Atmosphere: 5
Food: 1
Service: 5
Matt Helm
Ordered 5 Pretzels. All 5 were black on the bottom. I asked the kind folks behind the counter about it and they said all their Pretzels were that way; that's just how they are made. I won't be going back.
Atmosphere: 3
Food: 1
Service: 3
Samantha Gopal
Ugh so dry!!!!
Food: 1
Crystal Mcintyre
Pretzels were excellent. Super fresh. Was in and out in no time.
Atmosphere: 4
Food: 5
Service: 5
Kathy Kuhns
My first time for a pepperoni melt pretzel. It was delicious. I will have to try again.
It’s a cute little shop but they get lots of pretzels out. While they’re not a healthy option they are a delicious one. I’ve rarely ever been disappointed in the pretzels there and they always make a great addition to any party. I would recommend!
Atmosphere: 5
Food: 5
Service: 5
I always enjoy the taste of Philly Pretzel Factory soft pretzels. I got the 5 for 5.00 which is a very good deal. Because they were near closing my pretzels were not warm. That was my only disappointment. Service was courteous and quick!
Atmosphere: 4
Food: 4
Service: 5
The pretzle dog was very gross.
Atmosphere: 4
Food: 2
Service: 4
Employees are always Nice here..we are from Philly so of course gotta have these .always Hot and Fresh .Sampled the new poppers and they Both are great ...
Atmosphere: 5
Food: 5
Service: 5
One of the worst failed restaurant inspections I have ever read. Will not return until I see a follow up inspection.
Great service but to my surprise when I got home with my box of rivets
They were over cooked and extremely dry 😒
I was so looking forward to them
Atmosphere: 5
Food: 1
Service: 5
Ordered 5 Pretzels. All 5 were black on the bottom. I asked the kind folks behind the counter about it and they said all their Pretzels were that way; that's just how they are made. I won't be going back.
Atmosphere: 3
Food: 1
Service: 3
Ugh so dry!!!!
Food: 1
Pretzels were excellent. Super fresh. Was in and out in no time.
Atmosphere: 4
Food: 5
Service: 5
My first time for a pepperoni melt pretzel. It was delicious. I will have to try again.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dry and tasteless pretzels.I tried several varieties including the hotdog pretzel, all were dry and hard.
Atmosphere: 5
Food: 1
Service: 5
Pretzels excellent as always. Everyone in the store looked busy making pretzels. Was in and out in about 45 seconds.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Pretzel
Love Philly Pretzel Factory, pretzels are always fresh and delicious. Staff is always friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Cheesesteaks & Rivets, 25 Crowd Pleaser, 1 Pretzel, 10 Pretzels, 3 Pretzels
The pretzels were very good! The employee was courteous and helped me decide what to order.
The guy was very rude. He had an attitude the entire time. Wish I never went.
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