The girl today 9/15/25 at around 5pm my husband and I went in to order hoagies to go. The girl behind the counter said “what do you want?” In a tone that seemed like she didn’t want to be doing a job. My husband asked for mayo to go and asked for a container of mayo from the back. She said no you can’t, how many packets? Every time we go there , there is not a problem. Maybe the rule changed. I am unsure. Got home and ate. The hoagies were good. This was not the first time service has sucked.
Ron Smiley
I tried them for the first time, just last week. I was surprised at how packed my Italian hoagie was and the roll was excellent too,. And they have real sweet peppers too. I'll be back to try their turkey hoagie too.
Great location with lots of parking.
Atmosphere: 4
Food: 5
Service: 5
Matt
Chicken parm hoagie had paper stuck in it and was impossible to get off.
Atmosphere: 2
Food: 1
Service: 3
Cayden Price
This location is better than the Lancaster location. The old Italian is the GOAT
Atmosphere: 5
Food: 5
Service: 5
Jared Geissinger
Can't believe how good the hoagie was (ordered it thinking that there's nothing special about a hoagie but was surprised about how awesome it was), ordered online and was ready for pickup at the time denoted online, prompt service, overall great experience.
Atmosphere: 5
Food: 5
Service: 5
Tiffany R
This is the first time I ordered Primo catering and delivery for an office luncheon. I was really impressed with the whole experience. The food ingredients were fresh, of high quality, the portions were generous and it was all packaged with care. Everything tasted amazing! It's the first time we didn't have any leftovers. I will definitely order again-Mark's customer service is top notch!
Food: 5
Service: 5
Joe Lahan
This is a great location! Mark and the crew do a fantastic job! The sandwiches are always made properly and to spec! The people are friendly as well so that’s a bonus. I highly recommend this Primo location and my recommendation doesn’t come easy!
Alan Gibble
Great tasty hoagie on a good roll. A lot of meat, which I appreciate
Coexist Gallery
One of the best hoagie spots!
Johnathon Nutter
The food is good, the service is great. 5 stars is deserved
I waited 10 minutes just to order and then another 25 for my food. Will never come here again.
Haley Beiler
Great food. Awesome staff
Marcus Vega
I love them all. So much better than these other sandwich places. Need one closer.
Klank Zion
This is definitely one of the best real Italian sandwiches I've had in real long time it was the Sharp Italian 5 on that, my sister really liked her eggplant parmesan 4 on that, if you're ever in Lititz be sure to check this place out 👍👍👆🤙😎
Jr Bailey
Stopped in to order for a party. To get it delivered I had to go home and do it online. Customer service was terrible. Nobody even looked up the entire time. When I ordered online I made specific instructions for delivery. I even called in the next morning to confirm the delivery location. That night, delivery guy delivered it to the wrong address. I texted him and continued to call him with zero response. I called the shop , they could have cared less. Had to leave my own party to go get the sandwiches which were left on my porch. Absolutely terrible experience. That's the second time service was horrible. Will never return
The girl today 9/15/25 at around 5pm my husband and I went in to order hoagies to go. The girl behind the counter said “what do you want?” In a tone that seemed like she didn’t want to be doing a job. My husband asked for mayo to go and asked for a container of mayo from the back. She said no you can’t, how many packets? Every time we go there , there is not a problem. Maybe the rule changed. I am unsure. Got home and ate. The hoagies were good. This was not the first time service has sucked.
I tried them for the first time, just last week. I was surprised at how packed my Italian hoagie was and the roll was excellent too,. And they have real sweet peppers too. I'll be back to try their turkey hoagie too. Great location with lots of parking.
Atmosphere: 4
Food: 5
Service: 5
Chicken parm hoagie had paper stuck in it and was impossible to get off.
Atmosphere: 2
Food: 1
Service: 3
This location is better than the Lancaster location.
The old Italian is the GOAT
Atmosphere: 5
Food: 5
Service: 5
Can't believe how good the hoagie was (ordered it thinking that there's nothing special about a hoagie but was surprised about how awesome it was), ordered online and was ready for pickup at the time denoted online, prompt service, overall great experience.
Atmosphere: 5
Food: 5
Service: 5
This is the first time I ordered Primo catering and delivery for an office luncheon. I was really impressed with the whole experience. The food ingredients were fresh, of high quality, the portions were generous and it was all packaged with care. Everything tasted amazing! It's the first time we didn't have any leftovers. I will definitely order again-Mark's customer service is top notch!
Food: 5
Service: 5
This is a great location! Mark and the crew do a fantastic job! The sandwiches are always made properly and to spec! The people are friendly as well so that’s a bonus. I highly recommend this Primo location and my recommendation doesn’t come easy!
Great tasty hoagie on a good roll. A lot of meat, which I appreciate
One of the best hoagie spots!
The food is good, the service is great. 5 stars is deserved
Restaurantji Recommends
I waited 10 minutes just to order and then another 25 for my food. Will never come here again.
Great food. Awesome staff
I love them all. So much better than these other sandwich places. Need one closer.
This is definitely one of the best real Italian sandwiches I've had in real long time it was the Sharp Italian 5 on that, my sister really liked her eggplant parmesan 4 on that, if you're ever in Lititz be sure to check this place out 👍👍👆🤙😎
Stopped in to order for a party. To get it delivered I had to go home and do it online.
Customer service was terrible. Nobody even looked up the entire time.
When I ordered online I made specific instructions for delivery.
I even called in the next morning to confirm the delivery location.
That night, delivery guy delivered it to the wrong address.
I texted him and continued to call him with zero response.
I called the shop , they could have cared less.
Had to leave my own party to go get the sandwiches which were left on my porch.
Absolutely terrible experience. That's the second time service was horrible. Will never return
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