Rita's Italian Ice & Frozen Custard
Hampden Centre, 4900 Carlisle Pike, Mechanicsburg
(717) 525-8075
Recent Reviews
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Great staff. Very welcoming and friendly. Very clean business, and excellent product...
Great customer service. Drinks ready VERY quickly.
Friendly staff! Delicious strawberry gelati! Perfect Friday night!
Great service
Why are they only open until 9 on Friday nights and Saturday nights too? Especially in the summer.
People want ice cream late at night.
I don’t like to leave bad reviews. Especially because my customer server from Nate was amazing however, while I was waiting the other shift lead I think Cailie? Was training a young kid on how to make cookie sandwiches. He was clearly brand new and she couldn’t have been more annoyed by his lack of knowledge. I heard her say things like “haven’t you make this before” or “well you have 2 cookies so what do you think”
Laugh and roll her eyes and at one moment look at me like I was gonna chime in with her public humiliation of this kid. He was so embarrassed. With my background in restaurants and training this is an individual who shouldn’t be training at all. I hope this young man doesn’t quit because of her poor leadership.
Hats off to Nate tho for his professionalism. As I was leaving, after cailie ran off in the back, the trainee asked for Nate’s help and he politely went to help him. Nate needs a raise!! What a great kid!!
Amazing place!!!
Closed 😢
Need more Sour patch kids red! Otherwise awesome place!
Mostly good, but a bit of a pain for those of us who have mobility issues. There is no easy way from the parking lot to the store. We are still mobile enough to do the long ramp, but there have to be people who will pass on seeing the length of the walk
Restaurantji Recommends
If Kyle or the female shift lead is working you might as well leave. Both incompetent workers and the owner deflects. There is zero accountability At this location
My family Was there 7/23/25 8:20 pm you need to teach your employee Kyle about patience and good customer service busy or NOT! Without customers “US” there is NO business remember that!
Excellent customer service from Rayne H.!!! Thank you!!!
My dogs loved the pup cups! 🐕
I had Brookie Cream Ice that was good
From Food Safety posted on WITF : Observed ice cream making unit, located in back stock room area, has an accumulation of old food residue and in need of cleaning at time of inspection.
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