Customers` Favorites
Customers` Favorites
“Great people! Thank you for what you do!“
Customers` Favorites
“Food is really good at Wilkes-Barre location along with staff very friendly!! My only complaint is that the air conditioner is terrible still warm & uncomfortable...definitely need to have it serviced to make sure customers are comfortable eating or could walk out to go to Olive Garden to more comfortable & cooled off why people go out to eat so not have to around hot stove.“
Customers` Favorites
“We went on a Saturday night waited an hour and sat down at 8pm Waitress comes over for our order I say porterhouse She says we are out I ask for prime rib She say we are out I ask for bone in ribeye Guess what WE ARE OUT OF ALL 3 On an early Saturday night they shouldn’t be out of the 3 best dishes Manger said sorry 😢“
Customers` Favorites
“Great foodies ! Ask for REX !!!!“
Customers` Favorites
“Beautiful restaurant within the Radisson Lackawanna hotel. Reservations are suggested although we were the only 2 people eating from 6pm-7pm on a Saturday evening. I believe it was because the hotel was hosting a large party and most of the guests were probably there. The evening prior, the restaurant was full. We were served quickly and our drinks were brought along with warm bread and butter. We ordered pasta and crab cakes and our meals came out quickly. Everything was so hot, fresh and tasty. My scallops were tender and my cousin enjoyed the lump crab meat in her crab cakes and vegetables. Dessert was a delectable warm creme brulee. Prices were fair. We would definitely recommend dining here.“
Customers` Favorites
“We had an overall good experience. Our wait staff was wonderful! Detailed, attentive, unassuming. The young men that were clearing or filling water were excellent too. Our food was delicious. However, it was my mother-in-law’s first visit. She has ambulation issues and walks slowly. We entered the casino floor which is gated off from the shops and restaurants. We did not realize we could not enter the restaurant from our position without going back to the front entrance. There was a gate located about 20 ft from the restaurant and I had hoped that if we asked them to open it for a disabled patron they may be able to help. I called to the (5 or 6) women behind the host station. They looked at me and ignored me. I called out again and a woman came out to talk to us. It was obvious she was unhappy to help. I asked if the gate could bel opened to allow my mother to cross the isle without going all the way back. She (later found out her name was Dawn and she was one of two managers) was dismissive, short and offered no assistance, no empathy. And she finished by saying “this IS a casino”. Which I found insultingly obvious. I suspect she didn’t realize we had a reservation. I suspect Dawn didn’t realize we were going to be her customers. I didn’t mention it - but shouldn’t they be hospitable to even the casino goers? It’s wasn’t a big deal in the scheme of life. But it did put a dark cloud over our dinner. I’ve been to Ruth Chris many times at many different locations. I’ve never been treated poorly. I won’t be returning the Wilkes-Barre location.“
Customers` Favorites
“Always great food and conversation“
Customers` Favorites
“Went to eat on May 18 and the food and service were very good. The meat was perfectly cooked“
Customers` Favorites
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“Wonderful lunch at Longhorn Steakhouse today. The 12 ounce ribeye was cooked perfectly as was the broccoli and the shrimp and lobster chowder. The service was great and so was our server. She made sure we had everything we wanted or needed. The prices were reasonable for such a fine meal. We will do lunch there more often. I highly recommend it.“