Customers` Favorites
Customers` Favorites
“We really enjoyed our dinner. The staff was very friendly and attentive. Excellent service!“
Customers` Favorites
“Great people! Thank you for what you do!“
Customers` Favorites
“Food is really good at Wilkes-Barre location along with staff very friendly!! My only complaint is that the air conditioner is terrible still warm & uncomfortable...definitely need to have it serviced to make sure customers are comfortable eating or could walk out to go to Olive Garden to more comfortable & cooled off why people go out to eat so not have to around hot stove.“
Customers` Favorites
“Great foodies ! Ask for REX !!!!“
Customers` Favorites
“Beautiful restaurant within the Radisson Lackawanna hotel. Reservations are suggested although we were the only 2 people eating from 6pm-7pm on a Saturday evening. I believe it was because the hotel was hosting a large party and most of the guests were probably there. The evening prior, the restaurant was full. We were served quickly and our drinks were brought along with warm bread and butter. We ordered pasta and crab cakes and our meals came out quickly. Everything was so hot, fresh and tasty. My scallops were tender and my cousin enjoyed the lump crab meat in her crab cakes and vegetables. Dessert was a delectable warm creme brulee. Prices were fair. We would definitely recommend dining here.“
Customers` Favorites
“Went to eat on May 18 and the food and service were very good. The meat was perfectly cooked“
Customers` Favorites
“We had an overall good experience. Our wait staff was wonderful! Detailed, attentive, unassuming. The young men that were clearing or filling water were excellent too. Our food was delicious. However, it was my mother-in-law’s first visit. She has ambulation issues and walks slowly. We entered the casino floor which is gated off from the shops and restaurants. We did not realize we could not enter the restaurant from our position without going back to the front entrance. There was a gate located about 20 ft from the restaurant and I had hoped that if we asked them to open it for a disabled patron they may be able to help. I called to the (5 or 6) women behind the host station. They looked at me and ignored me. I called out again and a woman came out to talk to us. It was obvious she was unhappy to help. I asked if the gate could bel opened to allow my mother to cross the isle without going all the way back. She (later found out her name was Dawn and she was one of two managers) was dismissive, short and offered no assistance, no empathy. And she finished by saying “this IS a casino”. Which I found insultingly obvious. I suspect she didn’t realize we had a reservation. I suspect Dawn didn’t realize we were going to be her customers. I didn’t mention it - but shouldn’t they be hospitable to even the casino goers? It’s wasn’t a big deal in the scheme of life. But it did put a dark cloud over our dinner. I’ve been to Ruth Chris many times at many different locations. I’ve never been treated poorly. I won’t be returning the Wilkes-Barre location.“
Customers` Favorites
“Always great food and conversation“
Customers` Favorites
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“Surprisingly good for a chain restaurant.
Shrimp, mashed potatoes, broccoli, steak. Absolutely juicy, delicious, perfectly cooked.
Fast & very friendly service.
Only thing is it is very dim lighting, so if it's a beautiful day then wait til after sunset to go.
Great view of the sunset outside too!
I would definitely recommend it, and would eat there again.“