Ben Franklin's Taproom & Grille
4270 US-422 Suite 2, New Castle
(724) 924-2337
Recent Reviews
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The food was decent. The staff was very friendly & attentive. I was really looking forward to trying the ribeye steak, but they ran out so that was disappointing.
Had reservations and still waited 35 min for a table and only got a table for confronting the greeter/seater who asked our name for the third time about people skipping the line. Then waited another 30 min at the table for our waitress. Finally got drinks 75 min after our reservation time. Now I understand it was valentine's day, but last year without a reservation we were seated and had drinks within an hour. They changed the menu so our favorites were not available. Food was not seasoned and overall a great disappointment. Last year I recommended this place highly to friends and family. Now I am personally humiliated if any of them go there now. So very sad!
Our server was wonderful! The food was very good, I recommend the fish tacos and the sirloin wrap. No beer this time. Overall very enjoyable. Usually enjoy our visits here.
Our first visit here and we will definitely be back. The Lincoln Log(foot long cheese stick) was sooo good! Fried nicely and the cheese had the right amount of pull to it. The fish tacos were very, very good. My friend said her pulled pork sandwich was fantastic and the coleslaw was yummy! Our waitress was so kind and was nervous since it was her first day, but she did a great job!
First-time visit. Great food but even better service. We were very happy with our decision to dine there. Definitely won't be our last!!
Cute place, but very busy and loud. Our waitress was accommodating, but not real familiar with menu. Food was ok, nothing outstanding. Typical bar food. We probably would not go back.
It was our first time in. I am so glad we did. From our awesome waitress to the great food we had a really lovely experience. Will be back.
We have been here before several times. The service is always great but the food is not. Several times now the food is just over seasoned with either lemon or pepper. It seems to be lacking in food preparation. Beers on tap is a good selection.
You took our reservation sent a confirmation and then called with less than 24 hrs and informed us that you were closed. Even though we had the reservation for a week
Amazing restaurant to dine with. We were greeted by the kind hostess, Madi, upon arrival and she was able to seat us right away. Then we had Patty as our server who is an absolute sweetheart and very knowledgeable of the menu, and she was even training Jasmine who also did a fantastic job and has natural customer service skills! The pace of service and the time it took it for our food to come out was perfect for the occasion, and not to mention was all delicious and exceeded expectations. Both of the managers on staff even came over at separate times to check on us. Overall, wonderful staff and service with absolutely delicious food, what more could one ask for!
Restaurantji Recommends
We take a group every month, 2pm, service and food always excellent, no rush, easy parking, good atmosphere, out before the dinner rush, highly recommend
Justin was probably one of the nicest bartenders I've ever met.
Food was bangin' Meatloaf Sliders, Mashed with Bacon π₯ Gravy?? Yes please! Wedding soup π² some of the best I've ever had!
Great beer πΊ and cocktail πΈ selection.
Cool place right off the side of the road. Don't miss this one!!
Atmosphere: 4
Food: 4
Service: 5
The appetizer was good but the meal of the hells hollow burger and Sriracha fries was bad. The fries had too much salt and I could not taste the seasoning on them, and the burger was supposed to be medium-rare but I got medium-well with spots being well done and was entirely dry with the bottom bun soaked in grease and apart from the Sriracha sauce had no flavor even though the menu said it had seasoning. Thingular saving grace was I had been offered a free desert as it was cooked wrong but I declined since I did not want to be further disappointed. Had I cooked and served that food I would have tossed it in the trash and started again.
Prices have gotten out of hand, and not just food. Prices rose during COVID which is understand, but continue to go up. Canβt afford to eat here
Atmosphere: 5
Food: 4
Service: 4
Really good service, food, and atmosphere
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