Burger King
3511 Wilmington Rd, New Castle
(724) 698-7935
Recent Reviews
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Burgers are small n just yuck!
Atmosphere: 3
Food: 1
Service: 3
I placed the mobile order for a bacon double cheeseburger, add onion and mayo. I did NOT request that they remove the ketchup, mustard, and pickle. When I got home to eat, my burger had only onion and mayonnaise. When I called to advise them of their error, the female, Brandy, that answered the phone didn't even offer to replace my burger, which I believe is standard practice.
Atmosphere: 1
Food: 4
Service: 1
“Welcome to the kingdom where you can have it your way.” My way doesn’t usually include surly employees and cold food. Mid af.
Atmosphere: 2
Food: 2
Service: 2
Worst Burger King I have ever been to. Staff always rude, food always tastes microwaved, and extremely expensive. I try and avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
when going through the drive-through i ordered my burger and then was getting a family pack and the way they said “now is that all” is a way like that a lot of food. and when i came around he wasn’t every friendly and when i pulled away his “gf” clapped like he did a great job. they are also put very little toppings on my burger. the down town one gives the proper amount and is more respectful
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Hamburger, Whopper
Honestly if I could give less than 1 star I would. You should think about having an adult working the lunch rush. The very rude kids working very rude and certainly unprofessional. I should have taken a hint from the two people in front of me walking out. The two people behind me did and I'm sure got to eat before I did. I took my daughter on her first day of preschool for a treat and let me tell you it was anything but a treat. After 15 minutes we got a happy meal that was thrown across the counter from a very unprofessional young lady.
Atmosphere: 1
Food: 2
Service: 1
Can't understand people. Nice at first taking order. Requested a bacon double cheeseburger- stupidly expecting a meal that is over $7 to at least be hot. Definitely NOT. cold uncooked fries and very cold not even remotely melted cheese with an extremely old bun.I called in and the man that answered actually hung up without a word. I said this is bad when a customer expects a hot meal and gets on the freeway and realizes it's old and cold.I went to call back and he wouldn't even pick up. I actually have been here quite few times and this is the first the sandwich was so bad you wouldn't give it to a dog.All I ask is to get what I pay for. Nothing more. Why is that so hard.
Food: 1
Service: 1
Told me to get a life on the phone, my cellphone was acting up and would not let me respond, so this employee said to go get a life.
Atmosphere: 1
Food: 1
Service: 1
Always
Atmosphere: 5
Food: 5
Service: 5
Ordered a Bacon Whopper with no mayo...got a Chicken sandwich with mayo...
Food: 1
Service: 1
Restaurantji Recommends
Love a whopper
For fast food, This Burger King hit the spot.
Kid-friendliness: My son had to get blood work done so I took him here for breakfast because of their legendary french toast sticks. It was SO refreshing how warm and friendly everyone was here. Everything was very clean and staff went above and beyond to be friendly and helpful. Plus the food was cheaper than expected. The food was hot and fresh! I enjoyed it here more than I would have in a sit down restaurant. It's hard to find a place that's welcoming and people are so friendly but this place was amazing!
Very friendly works! Clean place.
Wheelchair accessibility: Wheelchair friendly
Atmosphere: 4
Food: 4
Service: 4
New location!!!
Atmosphere: 4
Food: 3
Service: 3
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