Taco Bell

2621 W State St, New Castle
(878) 242-1921

Recent Reviews

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Angela Garlock

So as we waited for our order to be made we seen several customers asking for the rest of their orders. So this prompted us to check ours before leaving. We'll it seemed all there. Get home and find out the extra money to upgrade items was basically stollen as they didn't do any of the upgrades so there for they stole our money. Will not be back to this location. They were all to busy goofing around and gossiping to make people's orders right. ? I only complain when it's just down right bad service and if you tried to say anything they got attitudes about. Yeah not good customer service nor was the food made right. Bad bad bad.

Atmosphere: 1

Food: 2

Service: 1

Steve Stasko

I've been there twice and both times they got the orders wrong, horrible experience

Atmosphere: 2

Food: 1

Service: 1

Axwell Rios

This ppl don't pay atention to customers when we order.. if customer ask for no lettuce, do not out lettuce why? Because person can be allergic to it and if that person eat the food can go to hospital because of ur ppl in line didn't listen. Got a ladie with smarth mouth too ord e a large fries and they give me large box with small mounth of fries I went inside and was quick to say he may eat half inside the car then came inside.. and I said I got money I don't need to do that. Make the orders right and this won't happen..

Order number 140717 1:28pm today.

Atmosphere: 3

Food: 1

Service: 3

Andrew Elmore

Glad something is finally open later but staff was very unprofessional and sat for almost a hour waiting on 2 boritos and 2 tacos and they weren't very busy

Mackenzie Mayville

got a 5 beefy layer burrito was fine . hard taco only wanted meat cheese and sour cream , got no sour cream and had lettuce on it smh, ordered nachos and cheese got the cheese no nachos , steak quesadilla was honestly so cold :((

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Beefy 5-Layer Burrito

Chris Huff

Food was good. App is horrible.

Atmosphere: 4

Food: 4

Service: 4

Dana Guthrie

Brand New Taco Bell! I loved it!

Food: 5

Service: 5

Jimmy Blose

Slowest Taco Bell ever...30 min in drive thru....plus they gave us coupons that was a year out of date....??

Kfray

Rancid, unchanged oil. This is common at Taco Bell. The cinnamon twists had a horrible taste to them. The tacos were okay and the staff was friendly.

Atmosphere: 5

Food: 2

Service: 5

Paul

The poeple there dont care about your food as a worker ive seen things dropped n still served beans that look illegal and most your stuff is made wrong on top of that there is insect problems during the summer ive never had a worse time somewhere?

Atmosphere: 1

Food: 1

Service: 1

Kylie Hoffman

Horrible customer service, don’t order online you’ll end up waiting 45 minutes to an hr for your food, food is not good, got food poisoning

Atmosphere: 1

Food: 1

Service: 1

Stalker Auri

Came through drive through to get chicken removed from taco and potatoes added and they acted like they couldn’t remove the chicken nor add potatoes to the taco when I got it like that 3 times already…ruined my whole night. Will not be coming back to this location.

Atmosphere: 4

Food: 5

Service: 1

Tayler Markovich

Ordered online maybe a half an hour before I showed up. My fiancé went to pick it up, and they said they didn’t even see it there. He then proceeded to wait about 20 minutes for the food to be made. There was also nobody at the counter to even help him

Service: 1

Tayler Meyers

Ordered online maybe a half an hour before I showed up. My fiancé went to pick it up, and they said they didn’t even see it there. He then proceeded to wait about 20 minutes for the food to be made. There was also nobody at the counter to even help him

Service: 1

Legacy Window Cleaning

We waited 45 minutes in the drive thru along with all the cars wrapped around the building and our order was only half of what we asked for. Did not have time to go back to get the rest of it. Major changes need to be made in this place because there were 4 or 5 employees standing around and nothing seemed to get done as far as preparing food.

Recommended dishes: Chalupa Supreme

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