Called to order food and the person who answered was extremely rude. Can’t say much for the food but I wouldn’t give my money to people who can’t even be kind over the phone.
Service: 1
Melanie Wroten
If you are looking for real southern soul food, comfort food that will sooth your soul this is your place. I've been coming to Debreaux's for over 20 plus years. I don't mind waiting, I'm never disappointed with my food, platters are hefty fresh and made to order, like I'm in my grandmother's kitchen. "Real food isnt fast food" as stated on the owners indoor sign. I respect and appreciate, the fact that my food is not being rushed and always right. In my opinion this soul food place is the best in the city of Philadelphia.
Recommended dishes: String Beans, Wings, Mac & Cheese
Othello Jones (OTHELLO5X)
The best fried chicken in Philly and the biggest platters. They on
Atmosphere: 5
Food: 5
Service: 5
Jen Hardy-Williams
THE WOMAN WHO WAS COOKING ON SUN 2/27/24 WAS THE RUDEST PERSON. I ORDER A CHICKEN BREAST SANDWICH I CALLED MY ODERED IN AT 5:34PM , I ARRIVED AT THE RESTAURANT AT 6:05PM I WAITED UNTIL 6:15PM AND STILL MY ORDER WAS NOT READY. WHEN I ASKED THE WOMAN ABOUT MY ORDER SHE RUDELY TOLD ME THAT IT TAKES MORE THAN 30 MINUTES TO FRY A PIECE OF CHICKEN ANDVIF I WANTED TO LEAVE.... GOOD BYE..... TRUST ME I WILL NEVER GO BACK TO THIS RESTAURANT EVER.... I WILL TELL EVERYONE I KNOW NOT TO PATRONIZE THIS RESTAURANT!!!
Atmosphere: 1
Food: 1
Service: 1
Samuel Jenkins
Called in and placed an order for me and my wife. I asked my wife what she wanted and the woman who answered the phone rushed me and told me Come on, come on.. hurry up as I was asking my wife what sizes she wanted. I wasn't even taking long to place the order at all, it took me about 10 seconds. As I was waiting to hear a total, or for her to ask my name for the order or even a thank you, instead I heard her say, "Black people don't know how to take orders- they be talking to each other while ordering." She must have thought she hung up because when she realized she was still on the phone, she paused then quickly hung up the phone. Whoever this woman is, her rude customer service was uncalled for. Clearly she doesn't appreciate her "black" customers. We decided not to pick up the order at all because of her bad attitude.
Service: 1
Cc Walker
Actually I would rate this place a zero (0) but its not a option to. To start, from the outside the building is missing the name of the place smh…. and I was almost afraid to go in however, once I entered I asked the black older lady behind the counter who I believe was the owner if I could use use the restroom before I placed my order she rudely said “no, not for customers”so anyway I asked was the Mac and cheese baked or not and was the salmon fresh or frozen, she replied “I don’t have to answer your questions because all of my food is fresh” I told her it was my first time at that rat hole and that I have a right to ask. She was really rude and I guess offended….. everyone should not be business owners and must importantly she should’ve been appreciative of my support in the first place, so PLEASE DO NOT COME HERE.
Atmosphere: 1
Food: 1
Service: 1
Tazaray R
I wish I could say how good the food was, but I never had it. I placed an order over the phone and she explained the wait would be a hour. When I arrived a hour later my food wasn’t ready, she was cooking, taking orders, bagging food etc, running a whole restaurant by herself. When she asked for my name she said it will be done soon. So I waited another hour, after waiting another hour I asked about my food and she didn’t even have my order I had to order all over again. After waiting another hour(3 hours in) I left and went somewhere else.
Service: 1
Brandon
The food is great. However you will wait be prepared for an 1-2 hour wait for your food.
Food: 5
Service: 3
Brandon Smith
The food is great. However you will wait be prepared for an 1-2 hour wait for your food.
Food: 5
Service: 3
Rashidah Hasan
I used to eat here back in the day and the food was great. But now it’s horrible and so is the service. I ordered 4 platters at 3 o clock and I was told it would be ready in an hour, called back and they told me another 25 minutes. Get there and it took another half hour and the food came to $102.00 just for two platters to be missing sides. I tried to go back within fifteen minutes of noticing the sides missing and the restaurant was closed at 6:15pm, although the lady told me they closed by 7pm. The Mac and cheese was so blend and I was so annoyed that I didn’t even want the rest of the food. Never again.
The best soul food in Philly maybe Pennsylvania. The greens and Mac are perfect.
Atmosphere: 4
Food: 5
Service: 5
Maurice Tv
I went and waited like hr for a fish platter that was 30$ and I ordered cornbread didn’t receive that either.
Food: 1
Service: 1
Sarah R.
There's nothing to say. It's perfection. Don't rush her, she's going to take her time to get it right and you want her to.
K Smith
I intended to drive to this place and place an order because I’m craving really good soul food. I’m from New York and it’s 6 PM and I’m used to places being out of food in Philly so I called to make sure they still had macaroni and cheese and I was greeted by the rudest individual. I’m hungry but poor customer service will always miss money from me.
Called to order food and the person who answered was extremely rude. Can’t say much for the food but I wouldn’t give my money to people who can’t even be kind over the phone.
Service: 1
If you are looking for real southern soul food, comfort food that will sooth your soul this is your place. I've been coming to Debreaux's for over 20 plus years. I don't mind waiting, I'm never disappointed with my food, platters are hefty fresh and made to order, like I'm in my grandmother's kitchen. "Real food isnt fast food" as stated on the owners indoor sign. I respect and appreciate, the fact that my food is not being rushed and always right. In my opinion this soul food place is the best in the city of Philadelphia.
Recommended dishes: String Beans, Wings, Mac & Cheese
The best fried chicken in Philly and the biggest platters. They on
Atmosphere: 5
Food: 5
Service: 5
THE WOMAN WHO WAS COOKING ON SUN 2/27/24 WAS THE RUDEST PERSON. I ORDER A CHICKEN BREAST SANDWICH I CALLED MY ODERED IN AT 5:34PM , I ARRIVED AT THE RESTAURANT AT 6:05PM I WAITED UNTIL 6:15PM AND STILL MY ORDER WAS NOT READY. WHEN I ASKED THE WOMAN ABOUT MY ORDER SHE RUDELY TOLD ME THAT IT TAKES MORE THAN 30 MINUTES TO FRY A PIECE OF CHICKEN ANDVIF I WANTED TO LEAVE.... GOOD BYE..... TRUST ME I WILL NEVER GO BACK TO THIS RESTAURANT EVER.... I WILL TELL EVERYONE I KNOW NOT TO PATRONIZE THIS RESTAURANT!!!
Atmosphere: 1
Food: 1
Service: 1
Called in and placed an order for me and my wife. I asked my wife what she wanted and the woman who answered the phone rushed me and told me Come on, come on.. hurry up as I was asking my wife what sizes she wanted. I wasn't even taking long to place the order at all, it took me about 10 seconds. As I was waiting to hear a total, or for her to ask my name for the order or even a thank you, instead I heard her say, "Black people don't know how to take orders- they be talking to each other while ordering." She must have thought she hung up because when she realized she was still on the phone, she paused then quickly hung up the phone. Whoever this woman is, her rude customer service was uncalled for. Clearly she doesn't appreciate her "black" customers. We decided not to pick up the order at all because of her bad attitude.
Service: 1
Actually I would rate this place a zero (0) but its not a option to. To start, from the outside the building is missing the name of the place smh…. and I was almost afraid to go in however, once I entered I asked the black older lady behind the counter who I believe was the owner if I could use use the restroom before I placed my order she rudely said “no, not for customers”so anyway I asked was the Mac and cheese baked or not and was the salmon fresh or frozen, she replied “I don’t have to answer your questions because all of my food is fresh” I told her it was my first time at that rat hole and that I have a right to ask. She was really rude and I guess offended….. everyone should not be business owners and must importantly she should’ve been appreciative of my support in the first place, so PLEASE DO NOT COME HERE.
Atmosphere: 1
Food: 1
Service: 1
I wish I could say how good the food was, but I never had it. I placed an order over the phone and she explained the wait would be a hour. When I arrived a hour later my food wasn’t ready, she was cooking, taking orders, bagging food etc, running a whole restaurant by herself. When she asked for my name she said it will be done soon. So I waited another hour, after waiting another hour I asked about my food and she didn’t even have my order I had to order all over again. After waiting another hour(3 hours in) I left and went somewhere else.
Service: 1
The food is great. However you will wait be prepared for an 1-2 hour wait for your food.
Food: 5
Service: 3
The food is great. However you will wait be prepared for an 1-2 hour wait for your food.
Food: 5
Service: 3
I used to eat here back in the day and the food was great. But now it’s horrible and so is the service. I ordered 4 platters at 3 o clock and I was told it would be ready in an hour, called back and they told me another 25 minutes. Get there and it took another half hour and the food came to $102.00 just for two platters to be missing sides. I tried to go back within fifteen minutes of noticing the sides missing and the restaurant was closed at 6:15pm, although the lady told me they closed by 7pm. The Mac and cheese was so blend and I was so annoyed that I didn’t even want the rest of the food. Never again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Best food. She is amazing. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Chicken
The best soul food in Philly maybe Pennsylvania. The greens and Mac are perfect.
Atmosphere: 4
Food: 5
Service: 5
I went and waited like hr for a fish platter that was 30$ and I ordered cornbread didn’t receive that either.
Food: 1
Service: 1
There's nothing to say. It's perfection. Don't rush her, she's going to take her time to get it right and you want her to.
I intended to drive to this place and place an order because I’m craving really good soul food. I’m from New York and it’s 6 PM and I’m used to places being out of food in Philly so I called to make sure they still had macaroni and cheese and I was greeted by the rudest individual. I’m hungry but poor customer service will always miss money from me.