Domino's Pizza

6001 Lancaster Ave Suite A Ste A, Philadelphia
(215) 477-6000

Recent Reviews

Sort by
Jeremy Tinsley

Took advantage of the 9.99 unlimited toppings deal. Offered the thin crust with garlic Parmesan sauce with chicken and all the vegetables. INCREDIBLE! The ingredients were fresh and I thoroughly enjoyed it.

Atmosphere: 5

Food: 5

Service: 5

Duane Brown

Order some food an they never came😤

Atmosphere: 1

Food: 1

Service: 1

bari turner

The GM (Famous) and his crew are amazing. My pizza is always a special order and they are always very accommodating. This would not be possible if they didn’t care. They listen and make it the way I like it. I am always satisfied. Their service is amazing and the faces haven’t changed in awhile which is nice. It must be a great place to work, as well. I really appreciate the love ā¤ļø.

Atmosphere: 5

Food: 5

Service: 5

David Morrison

I ordered my pizza 10:40pm. Food was made at 10:50pm. It's now 11:50pm. I called because my food was late 1 hour. Lady who answered my phone (so called she's the manager) lied to me that the food was made 10 minutes ago and delivery driver is sending it out. I can see a live tracking in their kitchen.

Either way, I didn't pay for the food, got my guarantee, but the lie is what really set me off to make this review.

Always pay cash, then you can decline the food, which I did. Also, going to upper management in Domino's chain to report the lying behavior. Sad because usually the food is good.

Atmosphere: 1

Food: 5

Service: 1

Queen of hearts

I was basically robbed! Who ever the girl working Friday night is nasty and unprofessional and the driver should not be working if he can’t speak English and hangs up and says he delivered food that he did not! I placed an order through Uber Eats, hoping to provide a warm meal for my two toddlers. Unfortunately, the delivery driver seemed to have lost his way. In an effort to assist him, I tried to give clear directions over the phone. However, instead of receiving help or understanding, he abruptly hung up on me. To make matters worse, he marked my entire order as delivered without actually bringing it to my home.
At this point, I was left in a distressing situation with two hungry toddlers.. This was not just any meal it was our last bit of money spent on food that we desperately needed. In a panic, I reached out to customer service for assistance and a possible refund. However, my call was met with indifference and rudeness. When I spoke to the young lady at the store, she laughed at my predicament and put me on hold for what felt like an eternity—15 minutes of silence while I anxiously waited for help that never came. When I finally got back through to her, she dismissed my concerns by saying they were too busy to assist me further.
This experience has left me disgusted. Not only did I face a lack of support from Uber Eats during a critical moment for my family, but the dismissive attitude from the store’s staff added insult to injury. My children were left hungry and upset because of this ordeal. And I was completely robbed out of my money It is disheartening when companies fail to prioritize customer care and empathy in situations that matter most.

Fred S

Ordered hot wings and they look so good on the website. I didn’t expect to get some dried wings with barely a splash of buffalo sauce!

Food: 1

Service: 2

Dana Chamberlain

1 medium NY style pizza, premium chicken, hot buffalo sauce is nasty

Atmosphere: 4

Food: 1

Service: 4

Jacob West

I always order carry out from this location and I've had nothing but good experiences so far. People only write reviews for fast food when they have bad experiences, let's change that.

Atmosphere: 5

Food: 5

Service: 4

Shoe-Shoe Al-amin

Nice place most of the staff is friendly.

Atmosphere: 4

Food: 4

Service: 4

Destiny A

The young female employee who is answering the phone (11.30.24) at 7:44pm is not only rude but does not know how to properly do her job. We ordered at 6:49 and I signed up for text alerts and for the driver to call 2 minutes out. Somehow I received a voicemail but no actual call yet we still followed the updates from the online tracker too, my boyfriend headed to the door when the driver was around the corner. Long story short we didn't receive out food and the first time we called the girls just states the driver just got our order....but how if we already ordered at 6:49pm. I call a second time and explain our situation and give our order number (if a customer ever states they didn't get their food always ask/look for their order number....common sense) so she puts me on hold twice and stated the driver came back with our food due to us not answering our phone. Now we have to wait and additional 30 minutes which our food will surely be cold.

Atmosphere: 1

Food: 2

Service: 1

William Grey

The young lady who answered the phone was so sweet. My food came pretty fast and was still hot. Def ordering again!

Atmosphere: 5

Food: 5

Service: 5

Vani Samaroo

I ordered my food online and came into pick up. The food was very good. And the cashier was a tall big strong man. All my favorite things in one place. ?

Atmosphere: 5

Food: 5

Service: 5

Sory Toure

Wow wow. The best pizza and food I had in years. Mr. Famous and Ms. Najjiyya were amazing and true professionals. I requested my food a certain way and they cooked it perfectly. They were very kind and very patient with me. As consumers, we are quick to write bad reviews and complain. However when it is good we take it for granted. Dear consumers, please join me in taking the time write a good review when those who serve us do a good job. Thank you Domino's on 60th and Lancaster and don't forget to ask about Mr. Famous and Ms. Najjiyya.

Atmosphere: 5

Food: 5

Service: 5

Kris Twaddle

This has terrible pizza is very bad

Atmosphere: 1

Food: 1

Service: 1

Beth Park

Quick, consistent food

Atmosphere: 5

Food: 4

Service: 5

Loading...