Some of the best water ice I’ve ever had.. the mango flavor is *chef’s kiss* ! WOW!
Sara Raudenbush
We visited the Love Park location today.The water ice was awesome. Probably some of the best I've ever had. I'd love to give it 5 stars but the service was way below average. The girl attendant seemed to be on her first day on the job, was scooping slower than I think is even humanly possible, was on the phone, actually she was much more concerned with her phone than with helping the customers it seemed. I contemplated leaving but I promised my children water ice before we left the location. I really thought I was on a hidden camera show. It was some of the worst service I've ever had anywhere.. and I've been to Walmart.
Kaitlin Maloney
Booked him for a company event. I understand things happen but the lack of communication when they 1 messed up on scheduling and 2 then had a truck break. I had to call repeatedly to find out why they were not there and eventually was screened by the owner and had to result to contacting them through facebook, instagram and email to get some sort of communication. I had already paid for the service. Very unprofessional.
Lauren Naylor Records
We used Dre for a corporate event and we couldn’t have been more pleased! Very responsive, super reasonable prices, and. HUGE hit with our employees. We can’t wait to have him back!
Chris
This review is for the Spruce Street mobile truck.Incredibly slow service. Employee served us with headphones on. Then he dropped our ice cream into a box and then asked us if we wanted him to make another one.Out of every flavor of ice cream. Only two flavors of water ice left. And no pretzels.Why are these people even open?
cc_modeler
This review is based on my experience at the Spruce Street Harbor location. Unfortunately, I wished the experience had been better. They were out of the flavor I ordered, which was only realized by the server after I had paid. At other ice cream places this wouldn't normally be an issue, but this truck was down to only two flavors and one flavor wasn't even written on the board to let customers know it existed. It wasn't busy, so there was no reason they couldn't know which flavors were left. On top of that, the server proceeded to scoop the ice cream into a tiny cup without gloves on and, judging by the ice cream all over his hands afterward, most likely touched the ice cream.Maybe I caught this place on a bad day, or the personnel working this particular location need further training, but I was very disappointed by the experience.
Jordan Young
Great tasting water ice. Priced right and easy to find out on the pier! Perfect for these hot summer days
Michelle Raab
(While I’m sure the ice cream probably tastes awesome, I’m giving this review based on the Spruce Street Harbor Park location ONLY.)Before going up to this food truck station. I checked the prices online for what looked like the Grays Ferry location.Ok, prices looked quite reasonable. So why not give it a try? Sure, I was expecting a bit of a price hike up since we’re in a touristy area. What I was NOT expecting was a cup smaller than Capogiro’s tiniest cup for $7!!! Nope... walked right away from that one!Do yourself a favor and visit Franklin Fountain at 2nd & Market. Best ice cream around- and you’ll get your money’s worth for around the same price!
Seda Margaryan
Super clean and amazing service. Portions are very big and extremely delicious .Thank you very much.
Jene Jones
I tried 3 water ice flavors and they were all delicious!
Some of the best water ice I’ve ever had.. the mango flavor is *chef’s kiss* ! WOW!
We visited the Love Park location today.The water ice was awesome. Probably some of the best I've ever had. I'd love to give it 5 stars but the service was way below average. The girl attendant seemed to be on her first day on the job, was scooping slower than I think is even humanly possible, was on the phone, actually she was much more concerned with her phone than with helping the customers it seemed. I contemplated leaving but I promised my children water ice before we left the location. I really thought I was on a hidden camera show. It was some of the worst service I've ever had anywhere.. and I've been to Walmart.
Booked him for a company event. I understand things happen but the lack of communication when they 1 messed up on scheduling and 2 then had a truck break. I had to call repeatedly to find out why they were not there and eventually was screened by the owner and had to result to contacting them through facebook, instagram and email to get some sort of communication. I had already paid for the service. Very unprofessional.
We used Dre for a corporate event and we couldn’t have been more pleased! Very responsive, super reasonable prices, and. HUGE hit with our employees. We can’t wait to have him back!
This review is for the Spruce Street mobile truck.Incredibly slow service. Employee served us with headphones on. Then he dropped our ice cream into a box and then asked us if we wanted him to make another one.Out of every flavor of ice cream. Only two flavors of water ice left. And no pretzels.Why are these people even open?
This review is based on my experience at the Spruce Street Harbor location. Unfortunately, I wished the experience had been better. They were out of the flavor I ordered, which was only realized by the server after I had paid. At other ice cream places this wouldn't normally be an issue, but this truck was down to only two flavors and one flavor wasn't even written on the board to let customers know it existed. It wasn't busy, so there was no reason they couldn't know which flavors were left. On top of that, the server proceeded to scoop the ice cream into a tiny cup without gloves on and, judging by the ice cream all over his hands afterward, most likely touched the ice cream.Maybe I caught this place on a bad day, or the personnel working this particular location need further training, but I was very disappointed by the experience.
Great tasting water ice. Priced right and easy to find out on the pier! Perfect for these hot summer days
(While I’m sure the ice cream probably tastes awesome, I’m giving this review based on the Spruce Street Harbor Park location ONLY.)Before going up to this food truck station. I checked the prices online for what looked like the Grays Ferry location.Ok, prices looked quite reasonable. So why not give it a try? Sure, I was expecting a bit of a price hike up since we’re in a touristy area. What I was NOT expecting was a cup smaller than Capogiro’s tiniest cup for $7!!! Nope... walked right away from that one!Do yourself a favor and visit Franklin Fountain at 2nd & Market. Best ice cream around- and you’ll get your money’s worth for around the same price!
Super clean and amazing service. Portions are very big and extremely delicious .Thank you very much.
I tried 3 water ice flavors and they were all delicious!
Restaurantji Recommends
Super service and amazing tests.
Super tasty ice cream.
Stopped in on a Monday I think. The service here is attentive. This place has a nice atmosphere. Similar to a place in Denver I loved.
service is always super even when they have a full house. definitely worth a return trip. this place has a great atmosphere.
arrived at six, it was not packed. the service was very welcoming and observant.