Dunkin'

9900 Frankford Ave, Philadelphia
(215) 632-0999

Recent Reviews

Tracy G

I ordered an iced matcha latte with lite ice, as I always do, only this time it was filled 3/4 to the top. I asked why it wasn’t filled all the way up and manager responded, “This is how it’s always been done.” That’s news to me!I’m wondering what the policy is if I order no ice ??

Sue McAdams

I come in every morning for my ice coffee and I have to say the staff is always amazing and friendly. Taylor, Christian and Donavan are the absolute best. If I knew the rest of the staff I would name them all.

Atmosphere: 5

Food: 5

Service: 5

Anastasiya Babycheva

There’s a guy, not sure of his name but he is blonde/ginger with a beard and calls everybody “hun”. He is one of your best workers! It could be 5:30 AM and he is so pleasant and kind! Give him a raise or promotion because he is a gem!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels, Grilled Cheese, Bacon Egg and Cheese, Croissant

george barrineau

Good staff can be bust at timesParking: Located on a supermarket strip mall lot

Atmosphere: 5

Food: 5

Service: 5

Kidd Taylor (Kidd)

Just came home from Dunkin. It was beyond crowded. That tells me it's the place to go.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Power Breakfast Sandwich, Donuts, Bagels

Josh Minniti

Ordered a medium coffee yesterday am + was issued a cup of coffee grinds ! Absolutely unacceptable for an ( almost )$3 cup of Joe !!!!I would be embarrassed to serve this to another

Food: 1

VINCENT

Not sure where the good reviews come from. Insanely busy and the staff cannot handle it. The coffee always taste funny (i wind up getting from dunkins all over the city and in bensalem due to my job). This dunkin just soured me for the last time. I walked out just before the 15th minute after a simple large coffee mobile order not being made yet. They can not handle their flow and have the most employees i have ever seen in 1 location. Its so embarrasing how they can't get it right

Atmosphere: 3

Food: 1

Service: 1

Maftuna Samatova

Very cozy and

Atmosphere: 5

Food: 5

Service: 5

Mick C.

Joey needs to have the employees better trained at this location. Manners and numeracy skills 101.Order numbers are on the cups for a reason.I know it's hard to find conscientious workers nowadays. This Dunkin' is scraping the bottom of the barrel most recently.

Service: 1

Dara Carey

Nice place okay coffee service is

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Donuts

Tracey Hollenden

Burnt Bagle not edible !! They lost my

Food: 1

Service: 4

Michael Frisco

This place has been slipping ever since they added the 2nd drive though. Last week I ordered a hot tea, extra extra. Recieved a coffee. Yesterday I ordered 10 munchkins and a tea. Get handed a coffee. Ask for tea. They switch it out. Look in the bag and find 2 jelly doughnuts. Today I order a coffee black with sugar. Guy asks "no cream?" I reply "no cream". Recieve a coffee with cream.

Atmosphere: 4

Food: 4

Service: 2

Roz Recordings

Been going to this Dunkin almost every day for 2 years. In the past few months or so they have been messing up every single order. Whether it's your drink or food, you can guarantee something will be wrong. It's a shame.

Atmosphere: 3

Food: 2

Service: 1

Tammy “City Girl 17”

Computer order, fast service and walking in there's a few tables that you can sit at.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

Delilah Elsetinow

Iced latte didn't taste like coffee at all, way too much cream. Staff was friendly and helpful. Kiosk wasn't working

Atmosphere: 5

Food: 3

Service: 5

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