Federal Donuts & Chicken North

The chicken is made of chicken and it taste good

Right now, literally in this moment, I need coffee. I want Federal Donuts because the coffee is surprisingly amazing and I can bring my girl a honey donut which she loves.

Here’s the problem — I don’t feel like bumping into the woman that works there. She ruins my morning, like clockwork, every time.

First of all, she doesn’t acknowledge customers until she’s ready and for me - she literally refuses to speak. She walks to the register and stares in my face. No good morning, no what are you having. I was in there earlier this week and I had to chuckle in disbelief before placing my order because why would any establishment think this is okay?

She can’t hear. I had to repeat everything until I started screaming at her and even then she didn’t hear that I asked for a small coffee, so I had to repeat the size.

Another thing - she refuses to put my honey donut in a bag. This has been an ongoing issue. I just don’t feel like that this morning. The last time I was in, she did something ridiculous - she left the tissue paper she used to grab the donut in the pastry bag and handed me the pastry bag. Why doesn’t she know that you discard the tissue paper you grab the donut with and a pastry bag is not a bag. At least offer the customer a bag. In the past she has huffed and puffed … told me it’s already in a bag and has just been overall nasty.

She ruins my experience every time. This lady has to go. She makes me not want to visit ANY Federal Donut location at all which is unfair because quiet as it’s kept, y’all have some of the best coffee in the city and the lines are never long. I’ve been a fan since 2014 when I was a regular at the old Sansom street location.

I’m writing this review because I’m just going to go to the S’Bux in Target, which is two blocks out of my way and their coffee isn’t as good. But, the baristas are decent enough to say good morning and smile so they’re gonna get my coin.

This woman looks like smiling and opening her mouth makes her face hurts. It’s sad because I miss out on so much Federal Donuts just trying to avoid this lady. Next time I bring donuts to my staff, I’m gonna just go to Redding Terminal which is closer to my job even though I prefer donuts from Federal Donuts.

Please fix this and let me know when it’s fixed so I can bring my girl for lunch. I literally don’t need a red carpet rolled out, but nastiness and missing the common courtesies is ridiculous. I’d be fine with a basic experience.

The donuts and chicken sandwich are amazing. The service is terrible, the woman who rang us out kept disappearing and just seemed absolutely miserable. She was really quiet and hard to hear and not friendly. Also the interior seems really run down. Everything needs a coat of paint, there's trash on the floor, the special donuts are behind this chicken wire glass so its really hard to see them. Also my sandwich took forever and we were the only patrons there.

Every time I get the chicken sandwich the chicken itself is hard and rubbery ???? Other than that the donuts are amazing and great coffee

The cinnamon bites are delish!

Had the Early bird. It was incredible. The red pepper relish was great and the egg was cooked perfectly. Also had a blueberry coffee cake donut and it might be the best donut I’ve ever had

The donuts are delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnuts, Fried Chicken Sandwich

Parking: Friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken Sandwich

We ordered a Federal Donuts wedding cake for our big day, and it was an great choice! We loved having a variety of flavors, which offered something different and fun for our guests.

The delivery and setup were easy and stress-free, letting us focus on enjoying our celebration. It made for a memorable centerpiece that added a whimsical touch to our wedding. I highly recommend a Federal Donuts donut wedding cake for any couple looking for a wedding cake alternative!

Food: 5

Service: 5

Recommended dishes: Doughnuts

I have been coming here since it opened. By far my favorite location. My son and I regularly come and sit down to have chicken and donuts.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnuts, Fried Chicken Sandwich, Chicken Tenders

Donuts are absolutely amazing and I always crave them but it sounds like a night club. I asked the employee to I lower the volume as I could not hear her and she just write out ignored me

They made the donuts with sugar despite me asking for plain and wasted my time … very sad, they need to train the employees at the very least on how to make sure they are taking the order properly.

When I notified the other female employee that I wanted plain, she said you usually have to notify us if you want it plain. That is your job to ensure every customer understands what your usual is! Not even a single apology

Now I am standing here waiting when I should not have to. Love the donuts though.

The employer needs to check the employees attitudes

Atmosphere: 1

Food: 5

Service: 1

I went in expecting much more than we got taste wise. The good thing was the chicken was cooked fresh to order the fries had to much rosemary seasoning on them it was very powerful. They were of the glazed donuts. I was very underwhelmed with the cookies and cream and the cinnamon donut I tried. Not a place I will run back to while stopping in Philly.

Atmosphere: 2

Food: 4

Service: 3

It’s a real diamond in the rough. The chicken sandwich is great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken Sandwich

My first time here. The food was so great! Please don't hesitate to go and enjoy!

Atmosphere: 5

Food: 5

Service: 5

Not a fan of their donuts, but the chicken is good, with a nice and unique breading that reminds me of carnivals or fairs, too bad the price is a bit steep for the amount and context (elevated fastfood).

Atmosphere: 3

Food: 4

Service: 3