Germantown Biergarten

The vibe was great, Theresa is the best bartender in Philly and they should change the system and accept cash.
Theresa should owns the place.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Pretzel

The patron has to do everything! Scan the code, place the order, enter payment , and then add a tip? I think I’ll connect through CLT or DCA next time.

Atmosphere: 2

Food: 4

Service: 1

Took 20min to get a drink. The only way to order is online. I think a bartender from another location came to deliver my drink. 22$ for a tiny bloody mary about 8oz maybe 6oz without the ice. The server was polite but the location is clearly understaffed and mismanaged.

Atmosphere: 3

Food: 3

Service: 1

No prices available UNLESS you scan their monitor with your phone which GIVES them your information

too expensive and if you DONT want to get served, this is definitely the place you want to go to. i got my beer after 10 min the lady that came after me and ordered a cappuccino waited 20 min and left cause she had to go. servers should be behind the bar and not wandering around the airport.

Atmosphere: 2

Service: 1

Order here system sucks big time together with the mean staff that is so disrespectful to it's customers.Never stoping back here even that I love Bitbirger ?

Atmosphere: 1

Food: 1

Service: 1

July 19 6:27pm, worst customer service ever.

Atmosphere: 2

Food: 3

Service: 1

When I sat down yesterday afternoon (7/18/24) , it wasn’t busy, but every surface area of the bar was sticky. I watched as the bartender would pick up plates and cups as customers departed, did not wipe down a single seating area. Had to ask him to wipe my area down as my forearms were sticking to the bar, he handed me a wipe for me to clean up the seating area myself.

Ordered the Italian Sausage hoagie, it came out so so sad looking.

Way too expensive a place for such horrible service and food

Atmosphere: 2

Food: 1

Service: 2

Lauren was amazing! Very sweet, prompt, and managed the bar well! Great stop during any hectic travel.

Atmosphere: 5

Food: 5

Service: 5

This place is great, Raymond was awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Yuengling

The bartender, Marc, was so much fun to talk to. He is very knowledgeable about beer and had us laughing our whole visit. The QR code ordering system usually takes away from bartender interaction, but he was very engaging. The chicken hoagie was good, beer should have more choices if it’s named “Biergarten”, but the Voodoo Ranger was a great suggestion by Marc. Airport pricing is high everywhere and this place is no exception, but I would come here again just for the service.

Atmosphere: 5

Food: 4

Service: 5

Artichoke pizza was excellent! Great service!

This place was packed and there was one bartender. She was running food out from the kitchen and tending the bar. I have never seen this much hustle in a server ever. I didnt see another employee on the front lines. She was solo. I can only summize that this was her business and, f not, whatever they pay her is not enough. Didnt catch her name but blonde lady with long straight hair. RESPECT!

Atmosphere: 2

Food: 5

Service: 5

3.5 Stars, OK I know it's an airport bar but 18 dollars for a draft beer is stupid, not to mention the pain in the butt way to order and pay. Could they make it any more of a pain.

Atmosphere: 3

Food: 3

Service: 5

Nothing like being forced to sit with an iPad in front of your face and refused service unless you interact with it, quite the aesthetic, prices suck too of course, ludicrous application of technology.

Atmosphere: 1

Food: 1

Service: 1