McDonald's

2109 N Broad St, Philadelphia
(215) 765-2520

Recent Reviews

Selena Donlon

Absolutely the worst staff there I actually canceled my order and ended up going to Wendy's right next door because the staff was rude the manager was rude the whole entire place there was rude

Atmosphere: 1

Food: 1

Service: 1

Charles Casale Jr.

I don’t understand how you have to employ people that refuse to work…..and have them demand more money to do it. I have read the reviews and gave them two shots. They blew it both times. I can’t believe this place is still in business. Ps, that’s a “big breakfast”, new McDonald’s style.

Atmosphere: 1

Food: 5

Service: 1

Tyhleyah Martin

They don’t care about their customers they will let you sit there for more than 10 mins waiting on food that’s already prepared they are just letting food pile up for no reason. & the workers that work around 9:00 pm on Saturday is very disrespectful & unprofessional.

Service: 1

Ron Rai

A 24 hour McDonald closed on me. Worker inside on his phone, been waiting outside in the cold haven’t gotten my food.

Atmosphere: 2

Food: 2

Service: 1

Vanessa Phillips

I HATE having 2 b concerned about bags which limits my purchases so.....

Atmosphere: 5

Food: 5

Service: 4

Ronish Rai

A 24 hour McDonald closed on me. Worker inside on his phone, been waiting outside in the cold haven’t gotten my food.

Atmosphere: 2

Food: 2

Service: 1

TRISH TAVARES

Super busy on a Sunday night. Waited forever in the drive thru then decided to go in. Another long wait. A few disturbing things. 1) out of all of the employees online 2 ladies had their hair covered. The 3rd girl decided to start taking drive thru orders even though there were people in the store waiting. After she took several people, I asked if I could order( she was using the walk-in register) and completely ignored me. The extra tall guy with the long, two tone dreds that seemed to be doing the uber eats/ door dash orders; 1) had no hair net on. 2) had no gloves on at any point. 3) I actually watched him touch a French fry that was in its cup and on the waiting rack that sits over top of the fry bin, pick that cup plus 3 other cups. Fingers in cups to carry them then proceeded to bag them and send the food out. AsI said, it was super busy and the two ladies( black) were hustling and still stayed polite and patient with the customers.THANK YOU LADIES.

Atmosphere: 1

Food: 2

Service: 2

Kareem Martin

Great service

Atmosphere: 3

Food: 4

Service: 4

Taidan Johnson

Probably the slowest, most mismanaged, and dirtiest location I’ve ever been to.They are incapable of preparing DoorDash orders properly, and seem to throw a bunch of charred onions in every single plain burger I order.When I’ve visited in person, it’s the worst atmosphere. Looks like a bunch of unsavory people hang around there and the orders almost always take half an hour no matter what.They seriously need to clean up their act.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Chicken Mcnuggets, Double Cheeseburger

spencer

i do doordash. this location always gives me a problem. they don't make the orders in the order they come in. i waited outside for 45 minutes this time & an employee only came to the window with a handful of bags twice in that time. i wasn't even the one waiting the longest. if you order doordash: for the love of god, order from any other location.

Atmosphere: 1

Service: 1

Katrina Mijares

First I went inside to use the bathroom and decided to just go through the drive through since everything was automated inside.No toilet paper in the bathroom.Drive through:The first window employee made eye contact and greeted me appropriately- said I would get my receipt at the second windowWhen we got to the second window, I was handed my bag, no smile or words, no receipt.Opened the bag- all the pies were in just one bag.Ordered two apple pies and strawberries and cream. Instead got the opposite combo.Also no receipt.Not the best experience.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Apple Pie, Plain Sundae, McDonald's Fries

Munis Sulaimonov

Very terrible employees and the manager himself needs to be replaced.

Atmosphere: 1

Food: 1

Service: 1

Frank Longacre

I ordered at the self order post went to thr restroom then stood there for 20 minutes while I watch 5 others get food the whole time the cash seen me order and has been do nothing while others are trying to get orders out I tried to stop a couple employee to ask about my food o response the cashier finally say you have to pay for ypu food first I said my order hasn't even been place even know I received a number (NO) SHE NEW THE HOLE TIME I JUST WALKED OU KEEP YOUR FOOD

Atmosphere: 1

Food: 1

Service: 1

Поп Марлі

This is the worst McDonald's I've ever seen, where did you find such stupid employees in such numbers???

Atmosphere: 1

Service: 1

Jay Jay

They have the absolute worse wait time in Philly, especially for the drive thru, you’ll be waiting 10 minutes for one meal!

Atmosphere: 2

Food: 4

Service: 2

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